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Island Improvements Inc

3.8(
4
)

Basement Remodeling, Plumbing, Cabinet Refacing and Refinishing,

... +6 more

About us

Full service design/build residential and commercial remodeling company. In house kitchen abd bathroom design and sales available in our state of the art showroom

Business highlights

26 years of trusted experience

Services we offer

Residential &commercial remodeling kitchen, bathroom, new construction, addition, flooring & doors.

Amenities

Free Estimates
Yes

Reviews

3.84 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
25%
2
25%
1
0%
Rating CategoryRating out of 5
quality
3.5
value
4.0
professionalism
3.5
responsiveness
3.5
punctuality
3.5
Write a review
Showing 1-4 of 4 reviews
Joanna & Joseph M.
10/2014
3.0
A very disappointing experience!
Description of Work: villa refurbishing
Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0
$80,000
Mary R.
05/2014
2.0
plumbing, basement remodeling
  + 0 more
unknown
Description of Work: Difficult to work with. Did not totally finish the job and I had to hire another contractor to complete the work. Quoted one price and then billed me for a higher price. Did not totally clean up the work site and I had to hire some one to haul off the extra plywood and mess that they left.
Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0
$40,000
Response from Island Improvements Inc
We are very sorry your project did not go as you had foreseen but it is very unfair to post such a misleading review. First off you were well aware of the wood rot found while trying to replace the doors/window. This was presented as a change order in excess of the original contract, secondly you paid it so it is very misleading to state we charged you more then the original contract price. As far as the unfinished work that you requested it was too not in the original scope of work and it was our goal to finish the contracted work. Regarding the plywood left on the job site, It was cut to window/door size as per hurricane code and was required for final inspection. You then chose to have it removed and we did without further expense to you. The following is a quote from you sent to our project manager on 9/8/13 "I wanted to thank you for picking up the extra wood. I very much appreciate your extra effort. I very much appreciate you sticking with the door project to make sure we have perfect doors." Your comment was related not only to difficulty in installing the doors in a remodel but also the fact that there were warranty issues with to doors themselves that we took ownership in until resolved.
WILLIAM A.
06/2012
5.0
plumbing
  + -1 more
It was a real mess and they got it clean up in a matter of hours rather than days.
Description of Work: They took care of our renovation. Unrelated to the renovation we had a large plumbing issue and they were very helpful in getting it cleaned up in a ridiculously short amount of time.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
WILLIAM A.
02/2012
5.0
basement remodeling
  + -1 more
They just finished a major renovation of a condominium and they were very good. I loved everything about them.
Description of Work: I used Island Improvements for major renovation of our condominium in the latter half of 2011.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60,000

    Contact information

    1555 Fording Island Rd, Hilton Head Island, SC

    www.islandimprovements.com

    Service hours

    Monday:
    8:30 AM - 5:00 PM
    Tuesday:
    8:30 AM - 5:00 PM
    Wednesday:
    8:30 AM - 5:00 PM
    Thursday:
    8:30 AM - 5:00 PM
    Friday:
    8:30 AM - 5:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Basement Remodeling,
    Plumbing,
    Cabinet Refacing and Refinishing,
    Kitchen and Bath Remodeling,
    Homebuilders,
    Windows,
    Water & Smoke Damage,
    General Remodeling,
    Decks and Porches

    FAQ

    Island Improvements Inc is currently rated 3.8 overall out of 5.

    Monday: 8:30 AM - 5:00 PM

    Tuesday: 8:30 AM - 5:00 PM

    Wednesday: 8:30 AM - 5:00 PM

    Thursday: 8:30 AM - 5:00 PM

    Friday: 8:30 AM - 5:00 PM

    Yes, Island Improvements Inc offers free project estimates.
    No, Island Improvements Inc does not offer eco-friendly accreditations.
    No, Island Improvements Inc does not offer a senior discount.
    No, Island Improvements Inc does not offer emergency services.
    No, Island Improvements Inc does not offer warranties.
    Island Improvements Inc offers the following services: Residential &commercial remodeling kitchen, bathroom, new construction, addition, flooring & doors.

    Contact information

    1555 Fording Island Rd, Hilton Head Island, SC

    www.islandimprovements.com

    Service hours

    Monday:
    8:30 AM - 5:00 PM
    Tuesday:
    8:30 AM - 5:00 PM
    Wednesday:
    8:30 AM - 5:00 PM
    Thursday:
    8:30 AM - 5:00 PM
    Friday:
    8:30 AM - 5:00 PM