Hilton Head Exterminators
About us
Hilton Head Exterminators is deeply rooted in our local community; serving the Low Country of South Carolina since 1968. Ever since we opened our doors as the first Pest Control company on the Island, our mission has been to provide the best services possible while maintaining exceptional customer service. We are locally owned and operated and proud stewards of our local community. As we live and work in the area, our company has a long term view focused on serving our community and protecting the homes of our friends and neighbors. Hilton Head Exterminators consists of trained, certified technicians who know how to handle virtually every problem that arises when unwanted insects or other animals invade your home or yard. Problems that seem new or unsolvable are everyday opportunities to provide solutions for our experienced team. We have grown to become the largest independently owned pest control company because we have never compromised quality or service as we have worked to fulfill our mission statement. We also recognize that our reputation is being built every day, and we can never rest in our effort to be recognized as the best at what we do.
Business highlights
57 years of experience
Services we offer
Bed Bugs, Commercial Services, Fumigation, Mole Control, Mosquitio Control, Pest, Real Estate Inspections, Rodent Exclusion, Termite
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.928 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 89% | ||
| 7% | ||
| 4% | ||
| 0% | ||
| 0% |
Showing 1-25 of 28 reviews
Cathleen P.
Dec 2017
We great & we are very pleased so far.
Response from Hilton Head Exterminators
"Thank you for your positive review! We appreciate your taking the time to let us know about your experience. We know that if we don't take of our customer, someone else will. Please do not hesitate to contact us at any time in the future."
D H.
Nov 2017
Great. HHE gave thorough estimates and explained everything in detail. On -time and professional work. Provided thorough termite treatment (including treatment levels for formosa termites) plus Sentricon system. Critter treatment included detailed inspection of whole house, wiring where missing and plugging gaps. Would recommend to others.
Response from Hilton Head Exterminators
"Thank you for your positive review! We appreciate your taking the time to let us know about your experience. We know that if we don't take of our customer, someone else will. Please do not hesitate to contact us at any time in the future."
PHILIP O.
Aug 2017
They're excellent and we've had them for years. They come monthly. On price, It's definitely competitive we looked at it when we hired them.
Response from Hilton Head Exterminators
"Thank you for taking the time to give us a positive review. We appreciate your feedback, and trust that you will contact us if there is anything that we may do for you in the future! We know that if we don't take care of our customers, someone else will! Once again thank you!!"
PHILIP O.
Aug 2017
.
Response from Hilton Head Exterminators
"Thank you for taking the time to give us a positive review. We appreciate your feedback, and trust that you will contact us if there is anything that we may do for you in the future! We know that if we don't take care of our customers, someone else will! Once again thank you!!"
LINDA H.
May 2016
unknown
Response from Hilton Head Exterminators
"Thank you for taking the time to give [Member Information Removed] a positive review. We appreciate your feedback, and trust that you will contact [Member Information Removed] if there is anything that we may do for you in the future! We know that if we don't take care of our customers, someone else will! Once again thank you!!"
Dorothy H.
Apr 2016
unknown
Response from Hilton Head Exterminators
"Thank you for taking the time to give us a positive review. We appreciate your feedback, and trust that you will contact us if there is anything that we may do for you in the future! We know that if we don't take care of our customers, someone else will! Once again thank you!!"
Joe Z.
Mar 2015
unknown
Response from Hilton Head Exterminators
"Thank you for taking the time to give us a positive rating! We are glad that we were able to provide a posititve experience and quality work. Please do not hesitate at any time in the future to contact us with any Pest Control or Termite Control needs! Sincerely, Darlene Gill, Office Manager"
MARICE R.
Jan 2015
At first, I wasn't going to write a review, but changed my mind when I learned (through another review) that another customer had a similar experience. As she did, I made an appointment for a termite inspection, stayed home all day waiting - to no avail! No call, no nothing! I felt angry and decided to not do business with them. Months later, my brother signed up with Hilton Head Exterminators and was pleased with the service. So, I gave them another chance. As far as the termite inspection was concerned, I (again, like another, though different, customer) was told that I would have to clear the perimeter of the foundation of leaves, pine straw, etc. Since I have chronic back pain, this was impossible for me to undertake, so I put the termite inspection on the back burner - until today, when I was contacted by a new (I think) employee who was following up on old paperwork. I explained my back issue, and she gave me the name of someone who could do the clearing job. I must say I was very impressed with this woman's initiative, follow-up, and follow-through.
As as far as the regular pest treatments are concerned, I believe they are fairly typical. My only complaint is that the service person doesn't let me know that he is here. He just slips an invoice, which states, "Sorry I missed you today," in the door. However, this time, I was able to catch him before he left to tell him about the wasps I have recently had in my home. He offered to spray the inside, which I learned is part of my regular service and bill, but, according to him, is only needed once or twice a year. It seems to me that I shouldn't be charged for something unless the work is done, or, at the very least, offered to be done. By the way, I am still seeing live wasps in my home, so I don't think whatever he sprayed was very effective or long-lasting.
As as far as the regular pest treatments are concerned, I believe they are fairly typical. My only complaint is that the service person doesn't let me know that he is here. He just slips an invoice, which states, "Sorry I missed you today," in the door. However, this time, I was able to catch him before he left to tell him about the wasps I have recently had in my home. He offered to spray the inside, which I learned is part of my regular service and bill, but, according to him, is only needed once or twice a year. It seems to me that I shouldn't be charged for something unless the work is done, or, at the very least, offered to be done. By the way, I am still seeing live wasps in my home, so I don't think whatever he sprayed was very effective or long-lasting.
Wesland S.
Aug 2014
unknown
Response from Hilton Head Exterminators
"Thank you for taking the time to give us a positive rating! We are glad that we were able to provide a posititve experience and quality work. Please do not hesitate at any time in the future to contact us with any Pest Control or Termite Control needs! Sincerely, Darlene Gill, Office Manager"
Joan H.
Jun 2014
unknown
Response from Hilton Head Exterminators
"Thank you for going to Angie's List to rate our performance. We know that if we don't take care of our customers, someone else will! Please do not hesitate at any time in the future to contact us with any Pest Control or Termite Control needs! Sincerely, Darlene Gill, Office Manager"
Carol W.
Jan 2014
.
Response from Hilton Head Exterminators
"[member name removed], thank you for taking the time to give us a positive rating. Our reputation is very important to us, and we do everything that we can to satisfy our customers. Should you need anything in the future, please let us know."
Jeff M.
Nov 2013
The service was performed on time and to the estimate. The job was done very professionally and the technician was very good about pointing out areas to limit opportunities to attract pests.
Response from Hilton Head Exterminators
"Thank you for your kind words! Taking care of our customers is our number 1 priority. Please let us know when we may be of service to you again!"
Patricia S.
Oct 2013
Contracted through vacation company. No more bugs
Response from Hilton Head Exterminators
"Thank you for your kind words. Please let us know at any time if there is anything else we can do. Taking care of our customers is our #1 priority!"
Barbara H.
Oct 2013
They are excellent for pest control. They treat every other month (more than any other company we contacted) and will come out any time we call to retreat if necessary. We have not seen any pests since initial treatment in September.
We also contracted with them for our termite treatment. They treated the entire house and as long as we maintain yearly contract (only $180) the warranty is in effect until 2028 when house will need to be treated again due to the lifespan of Termidor. They explained all treatments available excellently and we had no trouble understanding what would be done. Very professional, polite young men. Were always on time and job very professional. We believe price was very good for services provided. Very happy and would definitely would recommend them to friends.
Although home was under contract with Terminix prior to our purchase we chose to change to Hilton Head Exterminators due to their experience.
We also contracted with them for our termite treatment. They treated the entire house and as long as we maintain yearly contract (only $180) the warranty is in effect until 2028 when house will need to be treated again due to the lifespan of Termidor. They explained all treatments available excellently and we had no trouble understanding what would be done. Very professional, polite young men. Were always on time and job very professional. We believe price was very good for services provided. Very happy and would definitely would recommend them to friends.
Although home was under contract with Terminix prior to our purchase we chose to change to Hilton Head Exterminators due to their experience.
Response from Hilton Head Exterminators
"Thank you for a wonderful review! Taking care of our customers is our #1 priority! Please do not hesitate to let us know if there is anything else that you need!"
Russell C.
Aug 2013
Went very well,first service man arrived just 15 min after he promised--second arrived two hours later and both were gone one hour after that ! They were prompt, efficient and cleaned up after themselves.
Response from Hilton Head Exterminators
"Thank you for your very kind words. If at any time for any reason we don't meet your expectations, we want to know about it! Taking care of our customers is our #1 priority!"
Yenette M.
Jul 2013
This company has gotten an A from me from the very beginning. Talking with the people in the office, the technicians, everyone. Their service is wonderful, they are prompt, courteous and go the extra mile. Our HOA is so happy to have a contract with them.
Response from Hilton Head Exterminators
"Thank you for your very kind words! Taking care of our customer is our #1 priority. Please do not hesitate to let us know if there is anything that we can do for you at any time!"
James S.
Jun 2013
It went well. Servicemen were informative.
One evaluated for pest control.eg, roaches, etc. He inspected all areas of the house and the perimeter, strayed chemicals outside and dry chemicals and used both dry and wet chemicals inside. He described what he was using, suggested a maintenance schedule and explained the rationale for such.
Another agent was there for the termite evaluation, including about 30-40 minutes under the house in the crawl space.
He then came in and described the level of services available with their pricing, which was substantially below what Terminix had charged me for a smaller house in a different locale. They performed the service which took about 4-5 hours and included drilling of holes in and around the house.
One evaluated for pest control.eg, roaches, etc. He inspected all areas of the house and the perimeter, strayed chemicals outside and dry chemicals and used both dry and wet chemicals inside. He described what he was using, suggested a maintenance schedule and explained the rationale for such.
Another agent was there for the termite evaluation, including about 30-40 minutes under the house in the crawl space.
He then came in and described the level of services available with their pricing, which was substantially below what Terminix had charged me for a smaller house in a different locale. They performed the service which took about 4-5 hours and included drilling of holes in and around the house.
Response from Hilton Head Exterminators
"Thank you for your positive review. Taking care of our customer is our #1 responsibility. Please do not hesitate to contact us if you have any further questions or concerns!"
JUDY D.
Mar 2013
Very professional, answered all my questions and assured me that I was going to be protected from termites. Would recommend to others.
Response from Hilton Head Exterminators
"Thank you for your kind words. Please do not hesitate to let us know if there is anything else that we can do for you!"
Kevin L.
Jun 2012
The guy came and spent quite a bit of time here. They were very professional, timely, and did a whole new certificate in our name and sent it in the mail.
Response from Hilton Head Exterminators
"Thank you for your kind words! Taking care of our customer is our #1 responsibility. Let us know if there is anything else we can do for you!"
James V.
Jun 2012
They have an excellent warranty on termite damage. We were pleased with that. They came and did the work. They make sure that we do not have any termite infestation.
Response from Hilton Head Exterminators
"Thank you for choosing Hilton Head Exterminators to meet your Termite Control needs. Please let us know if there is anything else that you need! Taking care of you is our #1 responsibility!"
Michael F.
Jun 2012
We have two things constant with them. They installed the system years ago and they are here about every four months to refill the tanks. I have a contract with them. We love their service. We wouldn't be able to live here without the mosquito misting systems. If we have any issues at all, we just call them and they are here within twenty four hours. We are very pleased with them. We have recommended them and my other friends have it installed here as well.
Response from Hilton Head Exterminators
"Thank you for your kind response regarding Hilton Head Exterminators and the service we provide for you. Please let us know if there is anything else you need. Meeting our customers Pest Control and Termite Control needs is our #1 priority."
Lynn D.
May 2012
They’ve been excellent all the way. Any time I’ve a problem with field mice or rats, they have come right away and taken care of it. They’ve been very good to us. I think their price is very fair. They call ahead of time and they are always on time.
Response from Hilton Head Exterminators
"Thank you for your positive response to Hilton Head Exterminators and the services we provide. Taking care of our customers is our number 1 responsibility. If we don't take care of them, someone else will!"
Nancy B.
May 2012
The service went well.
Response from Hilton Head Exterminators
"Our customers are #1! Let us know if there is anything else that we can do to meet your Termite or Pest Control needs. We also offer mole control and mosquito treatments!"
Ann L.
May 2012
We have had them for ten years and will never have anybody else.
Response from Hilton Head Exterminators
"Thank you for your kind review! Taking care of our customer is our #1 priority."
Donald G.
Apr 2012
We just purchased our home in SC having moved from the North where insect control is not an issue. Never having used a pest control service before we were a bit concerned over the use and safety of pesticides in and around our home. The application techniques, recommended frequency to minimize exposure, follow up plan and also a list of the pesticides used and the dosage were provided by the service person. Maintenance service offered was competitive with other pest control companies in the area so we have signed on. No long term contract was required.
Response from Hilton Head Exterminators
"Thank you for your kind words! Our motto is, "If we don't take care of the customer, someone else will". Thank you for giving us the opportunity to be of service to you."
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Hilton Head Exterminators is currently rated 4.9 overall out of 5.
Hilton Head Exterminators accepts the following forms of payment: CreditCard
Yes, Hilton Head Exterminators offers free project estimates.
No, Hilton Head Exterminators does not offer eco-friendly accreditations.
No, Hilton Head Exterminators does not offer a senior discount.
No, Hilton Head Exterminators does not offer emergency services.
No, Hilton Head Exterminators does not offer warranties.