Default business cover photo

Butler's Plumbing Service

About us

We are a full service residential and commercial plumber for new construction, remodels, and service(24/7/365) We do it all and have been in business as Butler's Plumbing Service for over 33 years

Business highlights

Emergency services offered
44 years of experience

Services we offer

New construction, booster pumps, disposals, etc., gas lines, recirculating pumps, remodeling, service & repair, sewer & drain cleaning, slab leak detection, toilets, water heaters

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.727 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
0%
3
0%
2
4%
1
4%
Showing 1-25 of 27 reviews
Bill Y.
Jan 2019
1.0
$267
Call and scheduled to have a plumber come out on the 20th of November 2018. Unfortunately, they sent out an inexperienced plumber and it took him over two hours to do a 1/2-hour job (changing the guts of the toilet). He was on and off his phone in his truck for at least 30 minutes to get guidance from dispatch (I assume it was dispatch; hopefully they were not personal calls). I have no problem with inexperience, everyone needs their time to gain skill, but Butler’s shouldn’t have charged me the same hourly rate as one of their experienced techs. I also have a leak in the sink supply valve which the tech said he fixed but is still leaking. He replaced the new toilet seat, but broke a bolt cover, so I had to put the old one back on and return the new one. Again, I understand that new guys need their time to become experienced, but companies should allow for that when it comes to hourly billing. Bottom line, it’s going to take them longer to do the job! Reason for the “F” is that I sent Butler’s Plumbing 2 emails to try to work something out and they ignored me! Buyer Beware!

Dennis H.
Dec 2018
5.0
Yes, I recommend this pro
$799
Kenny spent several hours digging through roots and mud to find the leak in a broken elbow, which he replaced. Kenny worked hard for hours, but remained professional and courteous throughout. He charged honestly for his time, and the time of two helpers that Butler’s was able to send. I consider the cost of this repair to be very reasonable considering the level of effort needed.

Forrest H.
Feb 2018
5.0
Yes, I recommend this pro
$500
Butler’s plumbing has been my “go to“ plumber for the past three years. We have investment properties in Hilton head and Bluffton and I have used Butler’s in all of them. Louise is always quick to respond and answer questions. When we have had issues with billing she is always happy to help and clarify as well. I have also had other experiences where I was assigned a specific representative and he followed through prior to, during and after service. This is a very unique trait when it comes to contractors in my experience. I find their pricing to be fair and they get to my jobs in a very reasonable amount of time. They are honest and I have never had a time when I question their integrity. I would definitely recommend Butler’s plumbing to other homeowners in the area.

Richard R.
Feb 2018
5.0
Yes, I recommend this pro
$1,100
Slow initial response but after that went very smoothly and I was really satisfied with their work

Joe B.
Nov 2017
5.0
Yes, I recommend this pro
$250
...

Larry S.
Sep 2017
5.0
Yes, I recommend this pro
$162
Everything went great. Installer was very profession and polite. Should have called them earlier.

PHILIP O.
Aug 2017
5.0
Yes, I recommend this pro
They did general plumbing installing new appliances, dish washers. It was all apart of the reinstall. We had them before and I think their pricing is fair.

Laurie B.
Jul 2017
5.0
Yes, I recommend this pro
They were very responsive. Made an appointment for the next day. Rob, who arrived in the time frame promised, was very professional. Work was done efficiently and at a reasonable price. Very pleased with the workmanship. Cleaned up any mess.

Christie F.
Jun 2017
5.0
Yes, I recommend this pro
Well. Mr. Butler was there to start and supervise and his guys finished.

Linda M.
Apr 2017
2.0
$110
Tech had already determined previously (supposedly) that there was no clog in any of the lines. My tenant reported that the 2/18 scrape & wash service seemed to work, but only for a couple of weeks, then the smell returned. I've tried MULTIPLE times, to reach them, and finally spoke with "Neal" and "Eric" on several different occasions, asking that the tech return, and re-perform the service, because clearly it didn't work properly the first time. I've been told on 4 different attempts, by the people named above, that they need to talk with the "owner" to get permission to have someone return and redo the work, free of charge. I explained that the service they performed ($110) should definitely last longer that a few weeks. Still no response from anyone at the company, although I, my tenant, and my husband, have spoken to multiple people, on multiple occasions, with promises made to "get back in touch with us" after the Owner is consulted. Many weeks have passed now, and I've given up.

Linda W.
Mar 2017
5.0
Yes, I recommend this pro
$400
I called them on New Year's Day and they returned my call. Made an appointment for the next day. I though the returned call on NY's Day was an exceptional display of customer service.

Kerry C.
Mar 2017
5.0
Yes, I recommend this pro
$200
.

Robert C.
Feb 2017
5.0
Yes, I recommend this pro
Very professional job.

Gere G.
May 2016
5.0
Yes, I recommend this pro
unknown

Anthony T.
Apr 2016
5.0
Yes, I recommend this pro
unknown

Susan W.
Sep 2015
5.0
Yes, I recommend this pro
unknown

Robert Z.
Jun 2015
5.0
Yes, I recommend this pro
$150
unknown

Anthony T.
Apr 2015
5.0
Yes, I recommend this pro
$100
unknown

URSULA T.
Feb 2015
5.0
Yes, I recommend this pro
$1,000
unknown

Chris G.
Jun 2014
5.0
Yes, I recommend this pro
$80
unknown

Annette R.
Jun 2014
5.0
Yes, I recommend this pro
$800
See above

Jim D.
May 2014
5.0
Yes, I recommend this pro
$160
Was able to set up an appointment less than 24 hours ahead. Plumber, "Jimmy" called ahead of time and reviewed with me the issue, picking up the needed parts prior to arriving. Jimmy arrived on scheduled time. He was very professional even removing his shoes prior to entering. Despite some unanticipated problems the job was completed in a timely manner. The price includes both labor and parts was reasonable for the work done. I will definitely call Butler's next time I have a plumbing need.

Janie P.
Dec 2013
5.0
Yes, I recommend this pro
$550
It was great. They were very accommodating.

Melanie N.
Nov 2013
5.0
Yes, I recommend this pro
$750
Ed and his apprentice arrived on time. Started draining heater, explained where shut off valve was for main water.
Installed new heater with additional shut offs for hot water and for heater itself. I had asked for a Rheem heater like the one he was replacing but was told it would take a long time to get the product. He stated the one he installed was just as good. My only issue was that the Rheem had a longer life time, about four more years. They were very good explaining the process and were done in a timely manner.
I will have them back soon to pull a toilet for the tile installers and replace a shower control and head.


Sarah D.
Apr 2013
5.0
Yes, I recommend this pro
The service was excellent. They did a great job, and I would recommend them to anyone.
Showing 1-25 of 27

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Butler's Plumbing Service is currently rated 4.7 overall out of 5.

Butler's Plumbing Service accepts the following forms of payment: CreditCard

Yes, Butler's Plumbing Service offers free project estimates.

No, Butler's Plumbing Service does not offer eco-friendly accreditations.

No, Butler's Plumbing Service does not offer a senior discount.

Yes, Butler's Plumbing Service offers emergency services.

No, Butler's Plumbing Service does not offer warranties.