Jack of All Trades

We'd asked them to replace one of the tiles in the bathroom, and within a week, the caulk was already chipping and coming up again. In addition, we asked them to repaint the steps, which had been dinged during our move. They touched up a few spots, and we told them the paint color looked like it was off. They said it was because the paint was wet, that it'd match once it dried. As you can see in the photos, that wasn't the case. The biggest issue for us, though, was we asked them to repair a leaky faucet in the upstairs bathroom. That evening, the handle of that sink exploded, and water came pouring out into the bathroom, upstairs bedroom and down into the living room. We were able to call 911 and get the water shut off, but then had to go to the time and expense of repairing the water damage, including refinishing a table that was beneath the water when it poured through the ceiling. That evening, we emailed the company and the next morning called. We got a call back from the person who did the work who denied this was related to the work he did. He was not rude, just defensive. We then tried to reach the company three times to see what our other options would be, and they never returned our calls.