Southern Traditions Window Fashions

My husband and I recently had a consultant, Jennifer Verkon, from Southern Traditions Window Fashion come to our house to give us a quote on shades for our deck. Jennifer arrived right on time and gave us several options. We were so excited we gave her a deposit right away! However, the next day after looking over our financial obligations we decided to cancel our order. Jennifer was very patient with us and found some more options for us and gave us more time to think about our decision. Unfortunately, we did cancel the order. Jennifer was very professional and never made us feel guilty or bad. She helped with the refund process and within a week we received confirmation of our refund. While it certainly was not intentions to cancel this order when we started, it just ended up to be the best choice for us. We feel this company should be applauded for supporting their customers IN ALL situations and just does THE RIGHT THING. We certainly would come back to this company! So refreshing to find a company that you can really TRUST!

From the consultation to the install, everything went with the utmost of professionalism. Richard provided excellent advice and guidance with the selection process. He is a true master of his craft and a joy to work with. The installation was prompt and executed perfectly. The team was very conscious of their environment and treated our home with white gloves. A manufacture based issue was dealt with quickly and completely. The whole process was stress free and Southern Traditions did all the work and worry. An absolute stellar experience. The warm cookies are always good too.

It was such a great experience working with Mandy Frye! She was so knowledgeable and helpful and knew exactly what I needed for functionality and style. Her professionalism is top notch! I highly recommend her to anyone looking for window treatments. You will not be disappointed.

Slight issue with some shades being to wide. They were totally upfront about the issue and took care of it, new sets were fine. We like the shades and keeps our enclosed patio a lot cooler.

Great experience from the showroom to the installation. Love our wood shutters! Excellent quality. Our installer, Randy, worked in a professional and timely manner. Would recommend!

Randy was awesome!! Very professional and extremely nice. He even brought us cookies that were delicious. Cleaned up after he finished work. The blinds look beautiful. Would definitely recommend Southern Traditions.

They did a great job. From the initial consultation to the installation, they were very professional and extremely knowledgeable.

Wonderful! Jennifer helped so much with determining shade of paint for shutters. They look beautiful. Installers were very professional.

Super salesman, great office staff, installer James was hard worker, polite, cleaned up behind his work, owner operator Matt came and assisted and made sure everything was spot on. Quality workmanship, fair price, BEAUTIFUL

Jennifer was very helpful in choosing the color of plantation shutters to install. I decided to do my entire house and the back door which is 3 large panes of glass. It took a little longer than I expected for them to be finished and installed. The installers were extremely professional. They took down the old blinds and neatly wrapped them up, moved some furniture and cleaned everything up. There was a little mishap and part of the frame from the back door fell. I called Jennifer and even though it was after 5 pm, she called me back immediately to discuss my concern. The office sent installers back to reattach the piece more securely. I am very pleased with the appearance of the shutters and the professionalism of all the staff members I interacted with either in person or on the phone. I would hire them again.