Prestige Marble Inc

I last used them about 2 months ago and I spent about $4900.They gave me excellent service from their customer service to their sales rep. I received all round good quality service. They were prompt and they did everything right on schedule.

I made several trips to the storefront to choose materials, etc.  Salespeople were very helpful and patient.  The first installation went very well.  The 2nd was done when I was not there--the installers came earlier than expected and my husband did not inspect when the job was done. Installers were very neat, quick, and left no mess.

Good job.

Initial contact with Prestige was good.  They have a showroom so you can see the product.  Everything seemed to be fine until we gave them 50% down.  After that scheduling them to do the work became a nightmare. They did provide the name of an external contractor to do some of the work.  David Allen did a great job of removing the tub and shower stall.  He did such a good job that we continued to contract him to do additional work around the house.  Anyway, they continued to push us back in the schedule. We lost at least 3 weeks waiting for them to come over and install the items.  Sherry, the person working on the schedule wouldn't return my phone calls.  When I was able to contact her she said that 'she was just about to call'!  I got so frustrated with her that I asked my wife to deal with her.
Overall, the workmen did a good job, the product is very good, the price is okay but dealing with them on the schedule was the most difficult part of the master bath remodelling project. I would not use them again and would not recommend them to any of my friends.

Our problem has not been resolved and according the the owner of Prestige Marble, he is NOT and will NOT remove our shower and replace it with a new one.  He just wanted to "patch" the problem with a strip of plastic and caulk it.  Not only would he not replace our shower, he refuses to even address any of the other areas in our bathroom that need to be repaired because of the water damage that was the cause by improper installation and substandard workmanship by his company.  We refused his so called offer to just repair the 5/8 in tall, 1 inch deep gap, 3 sided joint adhesion (when there is not even a third side for the caulk to adhere to) with a piece of plastic and caulk because that IS NOT going to fix the issue.  He knows this as well but is just refusing to admit to their wrong doing.  I feel that if the first time they came out in October of 2012 and they knew that they were not at fault, they would have removed the caulk and did anything that they possible could have done to prove that they are not at fault, but they did not do anything at all except look at it (with the caulk in) and were gone in less than 10 minutes.  It is a shame that a company of this magnitude would turn a blind eye to any of their customers knowing they are clearly at fault. Although we may only contribute a small amount to their enormous financial stability our issues should still be addressed as they would be if we were a million dollar commercial company requesting their assistance with a similar issue.  "Mr. Owner" as you shall be called because I do have respect for you,  all we are asking from your company is to make us whole again. Is that really so much to ask?

They were exceptionally good. They did a perfect job. They did it in a timely manner. I would recommend them to anyone.

No problems.

They did what they said they would do in the time frame they had mentioned earlier. They came out in no time once they got the fabrication done. I would refer them based on the type of job; I would refer them only for jobs I have got experience with. When my house was built, they were the contractors for all of the marble work in the bathroom. They did an excellent job. Their price was fair. I will use them again in the future.

The experience was good. The salesman was very knowledgeable and the installation was good as well. I would use them again in the future absolutely.

They did good work; they were efficient and they could not do anything better. I have not noticed anything that bothered me and they took care of my extra requests without any hassles. The contractors were experienced. They also cleaned up the small messes that they made.

I thought the people from Prestige Marble did a mighty fine job when installing my new countertops. I have actually hired them on a few different occasions for other installations into homes that I have built. They are a good company, with good workers, and good prices. I am certain I will be doing business with them for some time to come.