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POINSETT INTERIOR DESIGN SOLUTIONS
Interior Design and Decorating, Home Staging, Interior Painting,
Services we offer
MODEL HOMES, COMMERCIAL,Residental, Project Coordinator, NEW CONSTRUCTION, CONSULTATION, REDESIGN, DESIGN SEMINARS, STAGING, DESIGN SERVICES & WINDOW TREATMENTS, Blinds, Shades, Shutters, Home Staging, Home Improvements,
Reviews
3.02 Reviews
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Showing 1-2 of 2 reviews
Patricia D.
Jul 2010
Interior Design and Decorating
There were some difficulties with the painting job, but Ms. Lavender took care of them. The whole interior of my two bath, two bedroom home with difficult popcorn ceilings was redone, so some problems could be expected. When I asked for changes to the trimwork done by the flooring contractor, it was immediately done.
Matthew K.
Aug 2007
Interior Design and Decorating
Upon inspection, blinds over a Three Pane window are sagging in the middle. In the middle of the night (2 days after installation), the valance over the vertical blinds collapsed. When it collapsed, it made a tear in the vinyl. They came out and reinstalled the valence and indicated that he had someone coming to look at the floor. 2 weeks later sent an email to my wife, disclaiming all responsibility, blaming my wife s cat for the valence falling, and saying that we were difficult to deal with. I spoke to Ron, he had a confused story that: he was going to fix it, but his wife s lawyer said that they were not responsible, the cat could have done it, I could have done it, I was hard to deal with, he had done everything he said he would do, he was waiting on a call from the floor repairman...I told him that I was disputing the charge on my Credit Card, contacting an attorney, contacting the better business bureau - he threatened to sue me.
Response from POINSETT INTERIOR DESIGN SOLUTIONS
"We installed an entire house of wood blinds for the member. After meeting him and talking with him we felt he might be a problem so we had the owner of the blind manufacturer do the installation. The 3 panel window has a one piece bar holding the 3 sections of blinds. Sometimes light will show at the top as no window is perfectly straight. We have asked the manufacture to adjust the blind to try to eliminate as much light as possible. We are waiting on the results. They said the valance over the vertical blinds on the sliding glass door sprang off in the middle of the night. We feel very strongly their cat caused the valance to come off causing a nick in their vinyl. We know that a valance with a number of clips securely pushed into the ridges cannot just spring off by themselves. We know the members had to drug their cat after this happened and they admitted their cat messed up the blinds in their old house. We are more than happy to fix and manufacture defect on any product we sell but we cannot fix floors damaged by the owner's cat. The manufacture has installed hundreds of blinds over the past 10 years and has never had a valance fall off before. We don't fell the member is being truthful."
Licensing
Insured
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FAQ
POINSETT INTERIOR DESIGN SOLUTIONS is currently rated 3.0 overall out of 5.
No, POINSETT INTERIOR DESIGN SOLUTIONS does not offer free project estimates.
No, POINSETT INTERIOR DESIGN SOLUTIONS does not offer eco-friendly accreditations.
No, POINSETT INTERIOR DESIGN SOLUTIONS does not offer a senior discount.
No, POINSETT INTERIOR DESIGN SOLUTIONS does not offer emergency services.
No, POINSETT INTERIOR DESIGN SOLUTIONS does not offer warranties.
POINSETT INTERIOR DESIGN SOLUTIONS offers the following services: MODEL HOMES, COMMERCIAL,Residental, Project Coordinator, NEW CONSTRUCTION, CONSULTATION, REDESIGN, DESIGN SEMINARS, STAGING, DESIGN SERVICES & WINDOW TREATMENTS, Blinds, Shades, Shutters, Home Staging, Home Improvements,