Pella Windows and Doors
About us
SHOWROOM LOCATIONS; *JOHNS ISLAND 3375 Maybank Hwy, Mon-Thurs 9AM-5PM, Fri 9AM-4PM, Sat 8AM-Noon; *GREENVILLE, SC 1325 Miller Road, Suite G, Mon-Thurs 9AM-5PM, Fri 9AM-4PM; *IRMO, SC 120 Dutchman Boulevard, Mon-Thurs 9AM-5PM, Fri 9AM-4PM
Services we offer
The Pella Promise is our commitment to help you find the right windows and doors for your home and budget. Provide a no-mess, no-guess installation day. And back your project with our exclusive Total Care Guarantee. We’ll make your replacement project easy. That’s our promise.
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.636 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 86% | ||
| 3% | ||
| 3% | ||
| 0% | ||
| 8% |
Showing 1-25 of 36 reviews
Matt B.
Jul 2022
If you're thinking about purchasing from Pella I have to strongly advise that you think twice. I am a custom home builder of high quality homes so I know what to look for. My brother-in-law and I paid more than $50,000 for what is supposed to be top of the line windows and there are many quality control issues. The roll screens don't roll up, some installed backward, some with missing parts on the sashes, and more. They still owe us a window so the job cannot be completed yet. It started over a year ago. Sales doesn't want to have anything to do with service. They won't even file the request. Corporate, service, and the local dealership do not communicate. These are words coming from Pella representatives themselves. Excuses excuses but no resolutions. Save yourself a lot of money and headache!
Peter F.
Jul 2017
The product, the people and the service could not have been any better. This is the 4th or 5th time I have used these folks on this project and it has all been excellent.
Deborah R.
May 2016
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Response from Pella Windows and Doors
"Thank you for your review! We appreciate and value your feedback. Best regards, Pella Community Team"
Chet C.
May 2016
unknown
Response from Pella Windows and Doors
"Thank you for your review. We appreciate and value your feedback. Best regards, Pella Community Team"
Leo M.
May 2016
unknown
Response from Pella Windows and Doors
"Thank you for your review! We appreciate and value your feedback. Best regards, Pella Community Team"
Lydia S.
Mar 2016
unknown
Response from Pella Windows and Doors
"Thank you for your review! We appreciate and value your feedback. Thank you again for choosing Pella products! Kind regards, Pella Community Team"
Mary B.
Feb 2016
unknown
Response from Pella Windows and Doors
"Thank you for your review! We appreciate your feedback. Best! Pella Community Team"
Peter F.
Jan 2016
unknown
Response from Pella Windows and Doors
"Thank you for your review! We appreciate and value your feedback. Best, Pella Community Team"
Patrick P.
Dec 2015
unknown
Response from Pella Windows and Doors
"Thank you for your review! We appreciate your feedback. Best! Pella Community Team"
Lynne W.
Apr 2015
We couldn't get the people that represented Andersen come out. He made an appointment to see us and see what we would have to have done. I knew Pella and Andersen are 2 top names and I wanted quality. Pella came out, gave us an estimate, and they talked to us about it. They were extremely good and they presented themselves very well.
Response from Pella Windows and Doors
"Thank you for your review! We are so pleased to hear your experience with our team was positive from start to finish. Thanks again for choosing energy-efficient Pella products. We'd love to see any before and after photos! Kind regards, Pella Community Team"
Peter F.
Jan 2015
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Response from Pella Windows and Doors
"Thank you for your great review! We appreciate and value your feedback. Thanks again for choosing Pella products. Kind regards, Pella Community Team"
Susan L.
Oct 2014
unknown
Response from Pella Windows and Doors
"Thank you for your great review! We appreciate and value your feedback. Thanks again for choosing Pella products. Kind regards, Pella Community Team"
Ed A.
Oct 2014
unknown
Response from Pella Windows and Doors
"Thank you for your great review! We appreciate and value your feedback. Thanks again for choosing Pella products. Kind regards, Pella Community Team"
Peter F.
Sep 2014
I first bought one window from them, and then I bought 5 more windows, and there was some construction going on, so those guys put those in for me, and then I bought 5 more windows which I installed myself. The windows have been great over the past 10 years. I would recommend them. The product is far superior, and the installation is easy.They are not the cheapest, but you get what you get what you pay for. The product was excellent.
Response from Pella Windows and Doors
"Thank you for sharing your experience with us! We're happy to hear you had an exceptional experience with our team and are enjoying your Pella products. Thank you for choosing to create a better view with Pella! Best, Pella Community Team"
Peter F.
Sep 2014
I have used them in the past. I love the service. You can't beat it. You don't have to worry about anybody delivering it to you, they bring it in their truck, and helped me unload it. Their products are fine.
Response from Pella Windows and Doors
"Thank you for your great review! We're passionate about our products and the service we deliver. Thanks again for choosing Pella products! Kind regards, Pella Community Team"
SUSAN B.
Sep 2014
unknown
Response from Pella Windows and Doors
"Thank you for your review! Kind regards, Pella Community Team"
Lynne W.
Sep 2014
It turned out absolutely fabulous. We are thrilled with our new Pella windows. We love our new windows. It is the best thing we ever did. The guys are efficient and come when they say they are going to come. If they don't come they are going to call about why they are delayed. They don't leave you hanging around the house all day. They did a real nice job, cleaned up beautifully and we are thrilled with them. I thought the price was fair.
Response from Pella Windows and Doors
"Thank you for your review, we appreciate your feedback! We work hard to ensure you find the right window or door for your home and that the service experience we provide is positive from start to finish. Thanks again for choosing Pella products! Kind regards, Pella Community Team"
Helen N.
Apr 2014
The installer was great. The guy did a great job and was a great help.
Response from Pella Windows and Doors
"Thank you for sharing your positive experience with Pella. We’d love for you to connect with us and share your before and after photos. Thank you, Best regards, Wendy, Pella Community Manager"
Grayson M.
Oct 2013
They came on time. They did what they said and they were nice.
Response from Pella Windows and Doors
"Thanks for sharing your positive experience with Pella. We’d love for you to connect with us and share your before and after photos. Thank you, Wendy, Pella Community Team Follow Pella: Twitter.com at @Pella_News Facebook at facebook.com/pellawindowsanddoors Pinterest at pinterest.com/pellawindows YouTube at youtube.com/pellawindowsanddoors"
Maria K.
Mar 2013
They did a great job. The supervisor has worked for them for about 12 years. The crew of 3 was very meticulous in their work, and just did a really good job!
Andrew S.
Jan 2013
We were kept in the loop from start to finish. The installer Pella
uses is EXCELLENT and really listens to you. There was a slight blip,
caught early on (be there for your installation, at least to get things
started) and it was easy to remedy. The windows have been in place for
over a year now and they still look brand new. They slide like a dream
and their overall appearance really adds to the value of the house.
uses is EXCELLENT and really listens to you. There was a slight blip,
caught early on (be there for your installation, at least to get things
started) and it was easy to remedy. The windows have been in place for
over a year now and they still look brand new. They slide like a dream
and their overall appearance really adds to the value of the house.
Mary N.
Dec 2012
oss
Beth R.
Jul 2012
I would use them again in the future if needed.
James H.
Dec 2011
Saleman attempted to pad the bill. Genral manager backed salesman until I caught them in a lie, verbal and on paper. I finally received a refund for the over payment. Pella is a great product. Love the windows. Would not buy from the Irmo location again.
Grayson M.
Nov 2011
They were really professional, nice, helpful, and have a good product. I had no problem at all with them. That was the first problem we had with the windows and they came out and made it right.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Pella Windows and Doors is currently rated 4.6 overall out of 5.
Pella Windows and Doors accepts the following forms of payment: CreditCard
Yes, Pella Windows and Doors offers free project estimates.
No, Pella Windows and Doors does not offer eco-friendly accreditations.
No, Pella Windows and Doors does not offer a senior discount.
No, Pella Windows and Doors does not offer emergency services.
No, Pella Windows and Doors does not offer warranties.