Pace Jewelers Inc

Jewelry Sales/Design/Repair, Watch Repair, Clock Repair,

About us

Pace Jewelers, Inc. has been established in Greenville since 1948 as a full service retail jewelry store with an emphasis on serving the customers needs in a comfortable setting with no high pressure sales people. We offer a wide selection of diamond engagement rings in white or yellow gold as well as platinum.We also offer custom design for any type of ladies or men's jewelry. We also sell Seiko, Citizen, Belair and Bulova watches and Howard Miller and Hermle clocks, including floor clocks. We have a large selection of sterling silver jewelry as well as baby gift items and children's jewelry. Free gift wrapping with purchase.

Business highlights

77 years of trusted experience

Services we offer

Jewelry sales. Jewelry & watch repair work.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.919 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
5%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
4.9
responsiveness
4.8
punctuality
4.8
Showing 1-19 of 19 reviews

Joseph L.
11/2015
5.0
jewelry stores
  + -1 more
unknown
Description of Work: Great service,highly recommended

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Jake J.
09/2015
5.0
jewelry stores
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Wanda D.
05/2015
5.0
jewelry stores
  + -1 more
Steve did a wonderful job on both clocks and offered a solution for the pocket watch as well. He fixed the clocks so they would be able to run properly.
Description of Work: Steve worked on 2 clocks for me. They were my dad's. So I wanted someone to know what they were doing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Jim R.
09/2014
5.0
jewelry stores
  + -1 more
Perfect! They look great! No complaints!
Description of Work: He converted 5 pairs of earrings from screw-ons to pierced earrings. He combined two pairs of pearl screw-on earrings to one pair of pierced earrings.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Heidi P.
08/2014
5.0
watch repair
  + -1 more
A trusted handler of Cartier watches!! I was a little nervous about bringing my precious watches to this jeweler since there wasn't any mention of experience with Cartier watches listed on their website. However, I went with my gut instinct and went in anyway. I also wanted to make sure he knew how to maintain the water resistance of the watches after replacing the battery and he gave me a thorough explanation on how he was going to do just that. Mr. Pace is a kind patient man, who will not finish with you, till you are fully satisfied with the work he has done. It took him less than an hour to do the battery replacements and link fitting. Their price for labor and parts was EXTREMELY FAIR for such nice items. Before I left the store a lady walked in saying that she had been to every jeweler in town to get her antique watch appraised and all of them seem to tell her to go to Mr. Pace, since he was the most knowledgeable on time pieces. I couldn't agree more! Don't go to Atlanta to fulfill your watch needs go to Pace Jewelers.
Description of Work: Replacement of batteries in Cartier and Tommy Bahama watches. Link wrist fitting for other Cartier watch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Jason D.
06/2014
5.0
jewelry stores
  + -1 more
Contact number is 864-232-3436
Description of Work: Contact number is 864-232-3436

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Debi R.
06/2014
5.0
jewelry stores
  + -1 more
unknown
Description of Work: Replaced a battery; $10; very reasonable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

de ila M.
05/2014
5.0
jewelry stores
  + -1 more
unknown
Description of Work: Pace Jewelers evaluated the gold and silver I had for sale in a very professional manner. They paid what seemed like a good price for it and also gave me some extra information about where to take some pieces to get the most for my money besides silver or gold prices.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Austin C.
04/2014
5.0
watch repair
  + -1 more
We had taken my wife's Hamilton watch to a jeweler near our home for repair and a battery. We had a most unpleasnt experience with the owner (who had treated other customers poorly we later discovered). We did a review on Angie's List regarding our experience and then consulted Angies List for a jeweler who does watch repair (a move we should have done first) as well as asking friends. On Angie's List we found Pace Jewelers with a very good review. We also have a neighbor whose parents owned a business near Pace Jewelers and also recommended them highly. We took my wife's "unrepairable" Hamilton watch to Pace. The gentleman there looked over my wife's watch and told us it was easily repairable. We browsed the store's selections while we waited for about 15 minutes when the man came over to us with the Hamilton watch which was now functioning. He described his repairs and the battery installation and cited a price of only $15. Considering the sentimental value of the watch as well as the initial priciness years ago, this was nothing short of a miracle! He did caution my wife and me about a quirk with the stem but otherwise pronounced the watch good for more years of service. We found the professionalism, friendliness, competence and fair pricing at Pace Jewelers to be refreshing and will not only use them again ourselves but tell all our friends.
Description of Work: Assessed my wife's watch then repaired it to her delight as the watch has sentimental value.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15

Joseph L.
02/2014
5.0
jewelry stores
  + -1 more
My wife is very happy with it & they could not have any nicer in taking on this not so easy task. They displayed true talent. Highly recommended!
Description of Work: They took a pair of earrings that we had & turned it into a beautiful diamond ring.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$364

Response from Pace Jewelers Inc
Thanks for the recommendation. We enjoyed meeting you and your wife and thoroughly enjoyed meeting you and taking care of your jewelry needs. The ring was somewhat of a challenge but I thought it turned out beautifully. Thanks again for your patronage and we hope to see you again for service or a new purchase.

Judy M.
01/2014
5.0
jewelry stores
  + -1 more
The staff is extremely courteous and we will definitely use this shop for any further jewelry needs.
Description of Work: Unfortunately, a Tanzanite stone I purchased in Africa was chipped and could not be reset into my ring but the owner was very apologetic about not being able to help me with it. He did however, size my husband's wedding band and it turned out beautifully. I also sold a couple of gold rings that I no longer wore.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$77

Julie C.
10/2013
5.0
clock repair, jewelry stores
  + 0 more
Fix my wall clock. It now keeps good time. Sizing was perfect and polish all rings. The staff is very helpful, friendly and professional. Would highly recommend.
Description of Work: Fixed a wall clock Sized some rings. Brought two watches.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$159

Brett F.
09/2013
5.0
jewelry stores
  + -1 more
The people at Pace Jewelers are terrific. They've been in business in Greenville for a long time, and it's because the provide an honest business at a great price. This is the second item I've had them mend, and continue to recommend them to other people. They also have a very good turn-around time. They understand customer service.
Description of Work: Replaced a severely cracked watch face

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$35

Terry M.
06/2013
4.0
jewelry stores
  + -1 more
It took about a month to complete, mostly waiting for the part to arrive. My only complaint is that I was not notified that it would take that long. The work was good, and the people were courteous.
Description of Work: replaced a nonfunctioning quartz movement in a wall clock

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
2.0
punctuality
3.0

Yes, I recommend this pro
$25

Sharon G.
04/2013
5.0
jewelry stores
  + -1 more
They have been in business since I was a teenager so they have been in business for some time now. I have ordered from them about three or four different times over three or four different years. The quality of their work is good and the staff is friendly. They didn’t always return calls easily and they weren’t always on time. The products were handmade so they just weren’t always ready on time.
Description of Work: I worked for a special needs school with Greenville County for a while and when a teacher had served and retired from our school and had been there for 10 years, she got a gold seagull necklace, or if it was a man he got a gold seagull pen, and Pace Jewelers Inc. designed those for us. I last used them when I ordered two pens from them for two retirees from the school.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Eric M.
02/2013
5.0
jewelry stores
  + -1 more
My wife had lost the diamond from her wedding ring quite a while back. We haven't had the money to replace the diamond so we decided to buy a CZ as a temporary solution. We took the ring and the stone to Pace Jewelers to ahve them set the new stone. They are very friendly, courteous and profeessional! I was pleasantly surprised to find that the cost to set the stone would be just $35. We picked up the ring a few days later and it looked terrific! We will definitely be back when we are ready to purchase an actual diamond for the ring!
Description of Work: Set a stone in my wife's wedding ring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

Thomas K.
07/2012
5.0
clock repair
  + -1 more
The work was completed as promised and the result seems to be very good.
Description of Work: Repaired a mainspring connection &cleaned and adjusted the time

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Carolyn H.
10/2011
5.0
clock repair, jewelry stores, watch repair
  + 1 more
Very efficient and pleasant people with whom to deal.
Description of Work: They repaired a watch band in a Seiko watch that had been broken for about ten years and several jewelers had attempted to repair but could not. They installed a new battery and did not charge for the repair. Total $12.00. They replaced a time piece in a clock having sentimental value. I'd almost thrown it out and now it works fine. Also repaired a gold chain I'd almost discarded.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Sara D.
02/2010
5.0
clock repair, jewelry stores, musical instrument repair, watch repair
  + 2 more
My initial phone call was answered by a person, not a robodirectory or voice mail. She was gracious, helpful, and gave perfect driving directions. The shop has very convenient parking off the street beside the building, Staff are friendly and attentive. There is a chair beside a coffeepot, for a waiting customer to be comfortable. My needs were understood immediately. Before taking in my music boxes, consultation assured that the work could be done. I felt they viewed the ark as an adventure; though nothing was promised it seemed they looked forward to trying to get it working again and expected to be able to do so. Watches were repaired before I left the store. No one tried to sell me anything or do either less or more than I requested. As promised, they called within a few days to report success. When I arrived to pick up the items, they were readily located and cost was reasonable. I was so flabbergasted I left my debit card, which they had ready for me when I came back for it.
Description of Work: Replaced batteries in five watches (including a Brighton and a novelty, both very difficult to service), reattached the tiny crystal handle broken off a tiny Swarovski crystal pocketbook figurine, repaired the hinge of an antique silver music box cover, and restored the movement of a porcelain ark that so that it would once again rock on the porcelain waves of its music box

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

    Contact information

    1250 Pendleton St, Greenville, SC 29611


    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:30 PM
    Tuesday:
    8:00 AM - 5:30 PM
    Wednesday:
    8:00 AM - 5:30 PM
    Thursday:
    8:00 AM - 5:30 PM
    Friday:
    8:00 AM - 5:30 PM
    Saturday:
    8:00 AM - 1:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Jewelry Sales/Design/Repair,
    Watch Repair,
    Clock Repair,
    Musical Instrument Repair

    FAQ

    Pace Jewelers Inc is currently rated 5 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:30 PM

    Tuesday: 8:00 AM - 5:30 PM

    Wednesday: 8:00 AM - 5:30 PM

    Thursday: 8:00 AM - 5:30 PM

    Friday: 8:00 AM - 5:30 PM

    Saturday: 8:00 AM - 1:00 PM

    Pace Jewelers Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, Pace Jewelers Inc offers free project estimates.
    No, Pace Jewelers Inc does not offer eco-friendly accreditations.
    No, Pace Jewelers Inc does not offer a senior discount.
    No, Pace Jewelers Inc does not offer emergency services.
    Yes, Pace Jewelers Inc offers warranties.
    Pace Jewelers Inc offers the following services: Jewelry sales. Jewelry & watch repair work.

    Contact information

    1250 Pendleton St, Greenville, SC 29611


    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:30 PM
    Tuesday:
    8:00 AM - 5:30 PM
    Wednesday:
    8:00 AM - 5:30 PM
    Thursday:
    8:00 AM - 5:30 PM
    Friday:
    8:00 AM - 5:30 PM
    Saturday:
    8:00 AM - 1:00 PM