Lanier Roofing and Restoration

Excellent response to our request. Rapid planning for roof replacement and professional work. Clean up was thorough. Over previous years they have responded to some odd leak problems we had and they were able to identify the problem when others could not. Highly recommend them.

A tree fell on my mother's home damaging the roof in multiple areas. We choose Lanier based on excellent Angies List reviews and having gotten a fair estimate from them on another roof installation. Chris Edlund did the estimate. He was punctual, thorough, honest about the process and what to expect. We filed a homeowners insurance claim. Lanier is very experienced dealing with insurance companies. They provided additional information, helping us to get more reimbursement from State Farm. Both the roofing and gutter crews were courteous and competent. Their work exceeded our expectations. They cleaned up afterwards and let us know what to do if any problems arose. I would highly recommend Lanier for any roof repair or replacement. We are lucky to have such a reputable local company.

They did the job as they said. Completed the replacement on time. The only thing was the cleanup required a callback. The company quickly cleaned up the problems and did so without complaint.

Excellent work, professional, very clean, great follow up! No damage to plants, pool and no nails found afterword. I would definitely recommend them and use them again, but hopefully not too soon!

Unfortunately I used this company based on a referral. I was initially contacted by one employee from whom I recieved half a contract and materials. Then to my surprise a different employee called me fishing around for details. What I found out was, the original guy was fired and the records were in such dissary the company didn't know I had all materials in my driveway and a scheduled date for the completion of my work. I failed to RUN at this point because they had been vouched for. While they were in my neighborhood doing work they hit a gas line, our neighborhood sent a memo about requiring inspection before work. Now summer has hit and I am just finding out my AC unit is destroyed because Lanier ran a nail through my coolant line. Lanier is 100% comfortable blaming the builder (10yr old house) and leaving their customer in an 85 degree lurch. I spoke to the contractor and the owner - they only care about blame. No customer service, no goodwill, no let's make it right on principle. I just called the original installer and they completely contradicted Laniers statement about code, said the roofers due diligence would have been to inspect before completing the work and IMMEDIATELY made concession to assist because they knew Lanier would never put the customer first. Don't be like me RUN as far as you can in the other direction.

The workers were well prepared to do what needed to be done. The outcome was good.

We only got a quote from them, but the person that came out was personable and professional. He followed up with me and was patient with my search. There was no specific reason that I did not go with this company, they seemed like they would have been just as good as the other company I had contacted first.

Just fine. Hail damage. Needed new roof and gutters/guards. Still some work to do (skylights and doors) so it's still work in progress. Team completed roof in 2.5 days. Great quality roofing products. Team was professional.

Fine. Employee said that the chances of a successful insurance claim was 50/50.

Very professional job and extremely good at clean up.