Jackie Mauldin's Collision
About us
Stop by our Greenville, SC, auto body shop for high quality work from punctual, professional staff you can trust. At Jackie Mauldins Collision Repair, we have over 40 years of experience. We will thoroughly assess any damage your car has incurred either from an accident or normal wear and tear. Once we've pinpointed the damage or its root cause, we will diligently work to fix it. We offer affordable car repairs with accurate estimates and turnarounds. We work with all auto insurances in order to better meet your needs. We specialize in a wide variety of makes and models and offer a wide selection of replacement parts. Whether your car is new or old, our team is happy to help get it up and running better than ever.
Business highlights
Services we offer
Collision repair, Color matching, Computerized diagnostics, Custom paint jobs, Emission testing, Mobile dent repair, Towing service, Wheel alignment
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 63% | ||
| 25% | ||
| 13% | ||
| 0% | ||
| 0% |
The original estimate was $735. The end result was $1100.00. This was a big disappointment, however, the estimator called twice to discuss the situation with me prior to the work being done, which was very much appreciated. Apparently, the bumper needed to be replaced rather than repaired. The work performed was very satisfactory. With the additional work that needed to be done, I was told that my vehicle would be ready for pick-up late Monday afternoon rather than Monday morning as I had planned. I was also told I would receive a phone call when my vehicle was ready. The work was actually done by Friday afternoon. No one called to let me know my vehicle was ready; they merely assumed I would pick it up on the date and time that it was originally promised. In fact, I had to call the provider late afternoon on Monday to even find out if my vehicle was ready for pick-up. The service shop and the customer service representative (or office personnel) had not communicated with one another. This was very disappointing since I was relying on others to provide transportation during the extra time needed to replace the bumper.
While I was very put off by the defensiveness of the office staff at the time of pick-up, the end result was that my vehicle was fixed and in perfect condition again. Customer service training would certainly benefit this provider as I witnessed an altercation between the office personnel and another (potential) customer at the time I dropped off my vehicle for service.
The fender was replaced with a new fender, repainted and fixed like new. The work was done one day ahead of time
They also did a couple of scratches for free. These were not included in the estimate. Another plus
The staff were friendly, very cordial and explained in detail all that was needed.
The Price for the new fender was the lowest if 4 estimate for new fender.
It almost the same as the price of fixing the dented fender.
Licensing
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