Gilstrap Roofing

Found one leak immediately after work was done and they did a good job responding and fixing the leak. However, they left a hole in the roof elsewhere where flashing was not installed correctly. This should have been found by their inspection after the work was done. That hole resulted in water coming down through a wall which caused significant damage to our main level wood floor and basement ceiling tiles. This water damage was not discovered until 6 years after installation—a year after the workmanship warranty had expired. I called them to fix it and they sent someone out promptly but their estimate to repair was too high. I called them back and asked if they could lower their quote considering the very poor workmanship and resulting damage to our house. They never called me back. I got someone else to do it and saved 30%.

A tube of caulk and $250 later ---they said their base price for coming out was $250!!!

Employee reviewed work. Never heard from him again.

Not well. Called the contact number on 10/23/17 in the AM and it was an answering service not the owner or office. Explained the problem to the person who advised me the message would be forwarded to the office and someone would call me back.Did not receive a call back. Called again on 10/24/17 in the AM spoke to a different person from the answering service and explained the problem all over again. No call back at all. I picked the contractor because of Angie's list and the high rating they have. Not impressed at all. Would not attempt to hire them in the future. Bad service. Used someone else for the job.

Not well at all. They only want to do whole roof repairs. I feel this is their right but they should explain that in the initial contact instead of a week later. I see this as very unprofessional. I do not think I would want that kind of company working on my roof anyway.

Gilstrap Roofing was excellent from beginning to end. The inspection was scheduled within a few days of my initial inquiry. Chase London arrived promptly, evaluated the roof, and provided a complete written estimate. I contacted two other companies. One company's estimate was very high. The other company's estimate was comparable, but it came with a 2-year guarantee on workmanship whereas Gillstrap offered a 5-year guarantee. The workmen arrived early in the morning and worked diligently until evening. The work was completed in two days. The property was swept clean of all debris and nails. All in all, an excellent experience.

We had two leaks. One still leaks, will have to get them back

Excellent service from start to finish. They handled everything. All the paperwork and the roofers were considerate and courteous. Reasonably priced. I have recommended them to several friends and family.

The roofing company came out the same day I called. he found the problem and corrected it.

Brilliantly. The team was friendly and professional from the first call to book an appointment through the work provided.