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Geek Squad - Best Buy

Computer Repair, Appliance Repair, TV Sales,

About us

Local Expert Geek Squad Agents are here to install, set up, and repair your Appliance or TV. We repair most major Appliance and TV brands regardless of where they were purchased. Work is guaranteed for 90 days. We also offer a variety of computer & repair services. Check us out online, by phone, or at over 1,100 Best Buy stores.

Business highlights

31 years of experience

Services we offer

Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Delivery and Installation services available for your appliance and HT purchased at Best Buy. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models. Computer & Repair Services, most brands, whether purchased at Best Buy or anywhere else.

Amenities

Eco Friendly Accreditations

Yes

Accepted Payment Methods

  • American Express
  • Financing Available
  • Check
  • Visa
  • Discover
  • MasterCard
Reviews
3.85 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
60%
4
0%
3
20%
2
0%
1
20%

Filter reviews by service

Showing 1-5 of 5 reviews
Don M.
Apr 2023
1.0
Appliance Repair
$150
Scammed by GS subcontractor who was contracted by GS to, at no charge to me, swap a new, recently purchased defective dishwasher under Total Tech warranty. Subcontractor showed up with new water valve and claimed existing water valve was defective and demanded credit card number for $150 to swap a $5 valve before they would complete the swap. Valve install took 2min. GS is of no assistance.

Karen F.
Dec 2016
5.0
Computer Repair
Yes, I recommend this pro
On time, professional, perfect job

Shaw S.
Jun 2014
3.0
Computer Repair
Yes, I recommend this pro
$60
unknown

Ian B.
Jun 2014
5.0
Computer Repair
Yes, I recommend this pro
$149
Broke my camera and had the protection plan. They replaced it after trying to fix it with no hassles. The plan is worth it.

Johanna C.
Mar 2013
3.0
Computer Repair
Yes, I recommend this pro
I had some issues with my computers and they were the ones that I bought the computers from, so I called them to have them take care of the problem. They came to my house actually to fix the problem. I had a horrible experience with the guy who came in. The guy was absolutely horrible. He hardly did nothing for me and I ended up having to go back to the store with the complaints and that is why they did not charge me for his visit. I kicked him out of my house, it was like I am sorry you are not really helping and you are making me uncomfortable. It was not a good experience. I could still have visuals of the guy; I do not remember his name. I physically just walked back into the store and told them listen this is what happened and then they said we will see what we can do to help you, but we would not charge you for that visit. It was a networking problem. My computers are networked together, so they were not connecting. The people at the store were nice. They tried to solve the problem and they were very helpful and apologetic. I would not use their home service again.

Linda B.
Dec 2012
4.0
Computer Repair
Yes, I recommend this pro
They gave me some suggestions and it didn't cost me anything. They did seem to know what they were doing and we have used them before. I did have to wait in line but that is to be expected and it wasn't excessive. 

Ken C.
Feb 2012
5.0
Computer Repair
Yes, I recommend this pro
They person told me that it was going to be expensive. It would be better for me to go get a new computer. They are always very helpful. They have fixed other computer, one time it took 10 minutes to fix it. They are very good at what they do. I have always gone back to them.

Licensing

Bonded

Insured

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Geek Squad - Best Buy is currently rated 3.8 overall out of 5.

Geek Squad - Best Buy accepts the following forms of payment: American Express, Financing Available, Check, Visa, Discover, MasterCard

No, Geek Squad - Best Buy does not offer free project estimates.

Yes, Geek Squad - Best Buy offers eco-friendly accreditations.

No, Geek Squad - Best Buy does not offer a senior discount.

No, Geek Squad - Best Buy does not offer emergency services.

No, Geek Squad - Best Buy does not offer warranties.

Geek Squad - Best Buy offers the following services: Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Delivery and Installation services available for your appliance and HT purchased at Best Buy. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models. Computer & Repair Services, most brands, whether purchased at Best Buy or anywhere else.