Duckett Plumbing CO, LLC

"If you take the time to Google average cost to clear a toilet, you will find that the range is between 200 and 700. Your parents requested Plumbing services, and stated that they had called several plumbers but none had actually showed up. Your parents were advised the the cost to clear the toilet would be 300. They approved this and authorized the work. A working toilet is really nice. What is the value of a working toilet? There is something called business overhead. This is all the expenses a business spends to exist. There is alot of business overhead in a Plumbing business. There's an office. Someone to answer the phones. There are websites that make us accessible. There a shop. Vehicles. We have a Vehicle right now getting a new transmission. There's insurance auto , general liability, workers compensation. Divide all our overhead by all the customers we go to and it is never less than $ 150 per stop. Some months it can be as high as $ 250. Want to call a plumber and ask for a phone quote? If you click on a Google ad you just costed that plumber $ 100 , which he has to pay whether he ever meets you or not. Call via local services and it may cost him $ 50 just to talk to you. Go to his $ 2500 a month website , and it may cost him $ 45. Your parents was charged $ 300 They were given the price before hand and approved it. This is actually on the low end of the national average of 200 to 700. It actually took 14 minutes, not 7 , because we have the right equipment and know how to use it. Your parents need a toilet that is working. They were not taken average of. We run a net of 8% of gross income."

"Ms. [Member Name Removed] Thank you for being a faithful customer. It's always a pleasure to serve you."

"Thank you Ms. Reyonlds for allowing us to be your plumber. You have chosen us repeatedly for many years now and we appreciate your business."

"Ms. [Member Name Removed] I apologize for responding so late to your review. I only recently became aware of it. You had several Plumbing repairs made. You did have an invoice for $ 975. But you did not pay that. You authorized work to include a new shower valve in December of 2019. When the work was completed you said you did not have funds to pay , and that all you could afford was $ 450. I spoke with you directly, and approved your offer. You called us back 3 months later when your sink was clogged. You also called 2 months after that. I'm sorry that we did not satisfy you. Scott Manager Duckett Plumbing"