Dipple Plumbing, Electrical, Heating & Air

About

Founded 1979 • With Angi since June 2006

Our Plumbers, Electricians & Heating and Air Conditioning Service Technicians offer fast, 24-hour emergency service. If your energy bills are getting higher and the temperature is getting lower, call us for our $79 furnace tune-up special. We can offer new ideas about how to save money. Ask about

Awards and Badges

Angi Certified

Business Highlights

Emergency Services OfferedEmergency Services Offered

Images

A Service Provider's profile imageA Service Provider's profile imageA Service Provider's profile image

Verified Reviews

4.5

(90) Verified Reviews

Ratings Distribution

5

64

4

9

3

4

2

3

1

10

Rating Details

Price

3.8

Professionalism

4.8

Punctuality

4.8

Quality

4.8

Responsiveness

4.8

Read reviews by category

plumbers (74)HVAC Companies (21)electrician (11)drain cleaning (9)water heaters (9)sewer cleaning (2)ceiling fan installation (2)drain pipe installation (2)generator service (1)interior painting (1)
Showing 1-25 of 90 reviews
5.0

10/20/2022


KATHLEEN N.

This company is amazing. The quote was fair. The two workers in charge of our project were on time, they explained everything in detail, they did an excellent job and were clean and efficient. Highly satisfied with this company. We will definitely use them in the future if need be. Definitely recommend.

Description of Work
Plumbing issues

Category plumbing

Services Performed? Yes

Hire Again? Yes

1.0

06/15/2022


Dean G.

Terrible. After telling me that they do service this type of water heater, they refused to do the job, stating that they would not install the replacement part which was supplied by the manufacturer under warranty. In other words, if I were to PURCHASE the part from them, even though I could get the part for free from the manufacturer under warranty, then they would do the job!

Description of Work
Repair a Hybrid electric water heater.

Category heating & air conditioning/hvac, plumbing

Cost $1,000

Work Completed On 06/15/2022

5.0

03/08/2022


Nancy & Tommy G.

They were fantastic and they came immediately.

Description of Work
They install the A/C and Heat.

Category heating & air conditioning/hvac

Services Performed? Yes

Hire Again? Yes

Work Completed On 03/08/2017

5.0

12/20/2021


Jim W.

It was great arrived on time. they clean the premises.

Description of Work
Burred a new water line.

Category drain cleaning

Services Performed? Yes

Hire Again? Yes

Work Completed On 08/20/2021

1.0

11/12/2021


Aaron B.

Dipple plumbing is way over priced and they know it. I found a leak and called them out to repair it. They told me what they would do to fix it which my best guess would be $50 material and less than an hour of repair time. My assumption, including the dispatch fee which was already covered under the CAP, I’d pay under or around $200. Come do find out they want $750. They will stand by this number as a quoted by “the book.” I don’t know who they trick into paying that much but they are incredibly overpriced. When I asked if I could talk them down I was told to call the manager or the owner directly. Apparently this was a hard stance and they don’t even know what work is being done. They see a truck dispatched and a job is expected to earn xxx so that is what’s quoted. My plumber was very nice and happy to explain things to me. It is unfortunate that they have to deal with horrible management and pricing. I had hope for doing future business with this company as the HVAC team was more than reasonable to work with. Would not recommend, there are other local businesses that I’d rather support.

Description of Work
Repair leak

Category plumbing

Services Performed? Yes

Work Completed On 11/10/2021

5.0

02/26/2021


June P.

No problems. I did feel the service was expensive.

Description of Work
Hot water heater replaced

Category plumbing, water heater repair

Cost $2,100

Services Performed? Yes

Hire Again? Yes

Work Completed On 02/26/2021

5.0

06/19/2020


Tom V.

GREAT. Ryan discovered the problem right away and gave us options for different ways to handle it. He was courteous and professional and most importantly knew what he was doing. We will definitely call Dipple again.

Description of Work
A/C repair

Category heating & air conditioning/hvac, ceiling fans

Cost $230

Services Performed? Yes

Hire Again? Yes

Work Completed On 06/19/2020

Service Provider Response

Thank you [Member Name Removed]! Ryan is a great service technician! Please let us know if there is anything else we can do for you.
5.0

06/07/2020


JEREMY P.

Overall great experience. They came out on a holiday to determine the problem. Our technicians, Marius and Drew, were very professional and knowledgeable about the products they were installing. It took back-to-back days of hard work to get us fixed but they did a great job and took time to follow up the next day to make sure we were able to set up our thermostats with the app. I have been happy with Dipple in the past and will continue to use them. I'll also probably request Marius and Drew again.

Description of Work
Replacement of two furnaces, AC and coils.

Category heating & air conditioning/hvac

Services Performed? Yes

Hire Again? Yes

Work Completed On 06/06/2020

5.0

05/08/2020


Gary W.

Ryan came out and inspected our HVAC since we had trouble cooling the upstairs. He said the biggest problem was the duct work, suggesting that needed to be replaced. We decided to have our entire HVAC system replaced since the current system was 9 years old and of a low end system. Marius and Drew came out to replace the system. Considering they started on the 2 hottest days of the week, they did a great job installing the new system and reworking the ducting in the attic. They provided updates on their progress and what they were doing. They were very personable and cared about the quality of work they provided. Thanks to Marius and Drew!!

Description of Work
New HVAC System

Category heating & air conditioning/hvac, ceiling fans

Cost $25,300

Services Performed? Yes

Hire Again? Yes

Work Completed On 05/04/2020

5.0

11/09/2019


Betty S.

Installed in record time at competitive price. The two servicemen who installed it explained the procedure to us and were very professional and patient. We are now enjoying a more comfortable home with a system that is much more efficient. We highly recommend Dibble Plumbing and Heating.

Description of Work
new heating/ac installation

Category heating & air conditioning/hvac, plumbing

Services Performed? Yes

Hire Again? Yes

Work Completed On 11/09/2019

Service Provider Response

Thank you Ms. [Member Name Removed] for the awesome review. We are very excited to have you as a client!
5.0

08/29/2019


JoAnn D.

Done quickly and efficiently. Very professional and courteous. After sending a message requesting a quote through Angie's List was contacted via phone in less than 30 minutes after request. I would definitely recommend Dipple to anyone.

Description of Work
Run water line from meter in yard to home

Category plumbing

Cost $3,300

Services Performed? Yes

Hire Again? Yes

Work Completed On 08/29/2019

Service Provider Response

Than you Ms. [Member Name Removed] for the great review! We appreciate you calling Dipple Plumbing, Inc.
2.0

08/05/2019


Steven D.

The scheduling and promptness were spot on. The technician clearly knew what he was doing. He properly diagnosed the problem which was a defective TXV valve, a common problem on heat pumps. He quoted me $1585 on the repair, which intuitively felt steep. He said the part would take a couple of days to arrive. So after he left, I did some googling and called another local repair shop with a blind quote request (ie. I didn't tell them I had another quote. Just asked what it would cost to replace a TXV valve on my particular air handler model / serial number). The quote came back at $575. Yes, over a $1000 cheaper. I called Dipple back and spoke to the tech who quoted the $1585 price to ask for clarification. His response was "well, we quote our work on a fixed fee basis and that's the price for a TXV repair". I obviously declined the quote, called the other company back, and had the repair satisfactorily completed for $1000 cheaper. Just do your homework and never accept the first quote. I paid the Dipple guys their $180 trip and diagnostic fee and moved on.

Description of Work
HVAC was not cooling

Category heating & air conditioning/hvac

Cost $180

Services Performed? Yes

Work Completed On 07/29/2019

Service Provider Response

Mr. [Member Name Removed], thank you for taking the time to leave a review. I am not sure what company you had do the work for you, however the price you paid for this repair would not have covered the cost we would have in the repair. Dipple Plumbing has been in business in the Upstate since 1979, employes 40+ families, fully licensed by the SC LLR, covered by a large insurance umbrella, and are extremely focused on hiring the best technicians to bring into our clients' homes. New companies are popping up everyday, owned by unlicensed and uninsured individuals and it usually doesn't take very long for them to realize the true cost of doing business and subsequently go out of business. We are not saying that is who you used, however we see it everyday. I am sorry that our pricing structure doesn't meet your needs.
5.0

05/23/2019


Steve B.

It went well. All of the work performed was professional and completed in a timely manner. I would hire the technician again in the future.

Description of Work
Minor toilet rebuild

Category plumbing

Cost $370

Services Performed? Yes

Hire Again? Yes

Work Completed On 05/23/2019

5.0

11/05/2018


Gabe J.

Ultimately, the problem was fixed and the unit is functioning again as it should. It took a couple of trips, replacing / repairing a new item each time, but in the end the problem was resolved. They were very responsive, timely, friendly, and good workmanship. I would not hesitate to contact them again.

Description of Work
Water heater repair

Category plumbing, water heater repair

Cost $750

Services Performed? Yes

Hire Again? Yes

Work Completed On 10/03/2018

5.0

06/07/2018


Jerrold C.

Jimmy was polite, professional, and did a very good job.

Description of Work
replaced kitchen sink

Category plumbing, drain cleaning

Cost $350

Services Performed? Yes

Hire Again? Yes

Work Completed On 05/18/2018

1.0

12/11/2017


Neal M.

I removed the cold water inlet piping and the pipe nipple myself and determined that the dip tube was missing. I called Dipple at 8 AM on a Monday and was able to have a technician at my house by 11:30. The tech agreed that the dip tube needed replacing and quoted a price of $707!!! When challenged, he said that the high price is due to having to reconnect the cold water (all CPVC piping). I paid the $59 service charge (which was not mentioned when I scheduled the appointment) and refused any further work. I was able to purchase the appropriate parts at a supply store for $24 and completed the work myself in less than one hour. When I mentioned the quoted price to the staff at the supply store, they were amazed and said they knew of several good plumbers that have left these types of outfits due to the crazy high prices they charge. As reference, Dipple also provided a quote to upgrade to a tankless unit (they refused to break the quote down by parts and labor). This quote was almost twice the price provided by Piedmont Natural Gas. My advice - better NOT call Dipple!

Description of Work
Needed the dip tube replaced on my water heater

Category plumbing, water heater repair

Cost $707

Work Completed On 12/11/2017

5.0

10/23/2017


Nancy S.

prompt, and fixed the problem quickly.

Description of Work
HVAC leak/overflowing into drain pan.

Category electrician, heating & air conditioning/hvac, plumbing

Services Performed? Yes

Hire Again? Yes

Work Completed On 09/22/2017

5.0

08/28/2017


Gregory G.

Great. Ordered the new tankless WH Andy they came and installed two days later.

Description of Work
Our hot water was going bad and we called Dipple. They came out and told us we needed a new water heater. Due to the type of WH we had in the house it was expensive to replace. We got a price fro Dipple on replacing the existing WH and that of a tankless water heater. There wasn't that much of a difference so we chose the tankless.

Category plumbing

Cost $5,000

Services Performed? Yes

Hire Again? Yes

Work Completed On 08/28/2017

5.0

07/19/2017


Karen F.

A team from Dipple Plumbing was able to do the work on the same day I called. Their truck contained all the tools, replacement parts, and pipes needed to finish the job. The plumbers were polite, professional, and cleaned up the work area in the kitchen afterwards. I would gladly call them again for any future plumbing work.

Description of Work
Repair of a slow leak in a crawlspace under a kitchen sink; cutting and capping of both ends of old cast iron pipe immediately adjacent to new water lines and electrical lines; installation of new pipe to replace the aging cast iron.

Category plumbing

Services Performed? Yes

Hire Again? Yes

Work Completed On 07/10/2017

3.0

07/06/2017


Susan M.

I called to ask how much it would cost to have a plumber come out and turn off the pilot light on my gas fireplace. $79 to just come to my house but they wouldn't quote what it would cost to turn the pilot light off. I can't believe it would take more than 5 minutes to do. It isn't like they need to jack the house off the foundation to turn off the fireplace pilot light. Guess I can look on Youtube to figure out how to do it myself.

Description of Work
I called to ask how much it would cost to have a plumber come out and turn off the pilot light on my gas fireplace.

Category plumbing

Work Completed On 07/06/2017

5.0

06/29/2017


Noreen C.

Excellent. These guys are very professional. They explained all the problems and had me see them (bad wiring and extensive roots in pipes). They paid attention to the smallest details (for example, putting down new grass seed) in areas they had to dig up. They explained everything and were available for questions. They were pleasant, professional and respectful. I highly recommend them!

Description of Work
I had both retire of my house and plumbing pipes changed from original pipes to PVC.

Category electrician, plumbing, drain pipe

Services Performed? Yes

Hire Again? Yes

Work Completed On 06/29/2017

5.0

02/14/2017


Harry G.

Craig greeted me with a smile and a handshake. I appreciated his phone call stating the time he would arrive. He removed leaves from inside my outside units, checked freon pressure, and replaced two capacitors. He checked the blower fans on both units for dust buildup and both thermostats. Filters were good. Craig inspected my water heater, but decided to let the plumber check it further. We discussed a service agreement and I signed it. Work was top of the line... Very professional, and thorough.

Description of Work
Checking of both HVAC units and ductwork.

Category heating & air conditioning/hvac, water heater repair