ELLEN OF JUST WATER LLC

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In terms of RESPONSIVENESS, PUNCTUALITY, and PROFESSIONALISM, this provider was OUTSTANDING!  She picked up her business calls in a very timely fashion, responded to my home even faster, and did obtain the correct motor and pump for my pool.  The only problem was in the quality of the repair since the plumbing parts into and out of the motor were the incorrect piping (not pressurized pipe) and were not sealed correctly.  This led to a whole separate problem with the pool plumbing system.  The plumbing problem created by the motor and pump repair was eventually diagnosed and repaired by a different provider.  I just would have preferred a single point of communication from one pool professional. 

unknown

Ellen came right over and came up with a great solution, performed the work and I was back in the pool business

The swimmer got in there and didn't mess around. Very thorough

Ellen is professional and down to earth. She won't sell you stuff you don't need and deals with problems efficiently. She never tries to and quot;up-selland quot; us on any packages.

We followed Ellen's advice and recommendations. After three days, the water is finally clear and no algae. Can't thank Ellen enough.

Great. I would give this business an A+ for cleaning maintaining finding leaks in pools and repairs. Highly Recommended

Very knowledgable. A little pricey, but they did what I needed. Nice people.They have the equipment to detect in-ground pool leaks.

She's fine and great. I'd highly recommend her to anybody. She's friendly and efficient. She does what she needs to do to get the pool up and running. She's very reasonable based on what I had looked around to see.

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I subscribe to American Home Shield Warranty Service. I called them because the motor had been progressively become louder to the point I could hear it inside the house. They referred me to Ellen, who is on their technician list as well as Angie's List. Ellen called me the next morning and came out to evaluate. She said it would have to be replaced and would advise AHS and request for approval to replace. I spoke to her a day later and we confirmed an appointment on SUNDAY! Who works on Sunday anymore! Ellen does. She came on time, did what she had to do and was out of here within 2 hours of arriving. I am absolutely thrilled with her professionalism, friendly demeanor, and technical expertise. I will definitely refer her to my pool owning friends.
NOTE: The $75 was the only amount I had to pay, AHS warranty took care of the rest of the bill - a HUGE savings.

Ellen and her crew showed up exactly on time and went right to work. They thoroughly inspected all of the systems of the pool until they were sure they found the problem. Once the problem was found, she provided multiple repair possibilities and let me decide which one would be better for me. She provided a written estimate for the repairs and stuck to the price quoted. All repairs were accomplished in a timely manner, and they didn't leave until they were sure I was satisfied.

Ellen couldn't have been nicer and more efficient. She is extremely easy to work with, punctual and reliable. Have hired her to care for our pool.

She is fairly priced and she is just very thorough in her work. She does not miss the details of anything. I have never had a problem with her when she comes out to do any repairs. I would recommend her to anyone!

Ellen came out both times and repaired my pool in a fast and professional manner. She really knows her pools. She is very polite and answered all my questions. She kept me informed as to when she could come out. She was prompt and arrived when she said she would. I will use her for all my my pool repairs. She took the time to ensure everything was in working order and would go the extra mile to make sure I would not have any problems in the near future.