FloorGurus.com
About us
FloorGurus are a full service Shop @ Home, factory direct floorcoverings and installation company that helps customers get a beautiful new floor in the convenience of their own home. We are also a installer owned company which means we service all of are own products without the need to sub contract our work . It's easy for us to give our customers a great job with big savings because we have the relationships that matter and the experience that counts.
Business highlights
Services we offer
We offer Beautiful hardwood floors or resilient laminate. Soft and durable carpets along with real looking luxury vinyl plank that looks like real hardwood and natural stone, ceramic, or porcelain tile all brought to your home anytime and installed within 72 hrs with guaranteed installations. We also Make old hardwood floors look new with our professional same day hardwood refinishing !
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 86% | ||
| 5% | ||
| 5% | ||
| 0% | ||
| 5% |
"We at Floorgurus take every opportunity to try and assist our customers with the very best service but sometimes we get busier than we'd like and come across a situation where we cant completely satisfy a customers timeline. This job was a small repair that was due to water damage and we were called out to match a hardwood floor and reinstall a small area. We assuned we could match the floor and quickly get it fixed however the hardwood had been discontinued and took us a bit longer to track down a satisfactory replacement. We apologized for the inconvenience several times and finally got a good match from the manufacturer that took even longer but after we got an okay from the customer it was ordered and installed in timely manner. Mr. [Member Name Removed] was obviously frustrated as were we when the original selection /match was no longer available we had to wait on samples and revist the jobsite just to get an alternative selection to move forward.. We spent additional time and resources to make this job happen and unfortunately it wasnt the way we originally planned but in the end we found a suitable match and installed it to his satisfaction."
We are so pleased that we are having Floorguru's come back to do the bathroom and laundry room upstairs also in vinyl. They were not only the lowest bid, they did not sell me a product that I didn't need. Josh brought samples to the house so we didn't have to go to a store to look at products. The only other thing is that there was not a lot to choose from. Fortunately he had exactly what we wanted.
We would highly recommend Josh/FloorGuru's based on our experience. The work was timely, Josh has many business connections that led to other work being done in our home at time of service, price was very reasonable and communication was top notch.
We will be using this business again in the future.
The first day of install was a whirlwind of activity as the guys from Floor Gurus knocked out the family room, hallway, and part of the living and dining rooms.
The job was completed on time and as promised. My floors look great and I couldn't be happier with the work. I will recommend Floor Gurus to my friends and family. I would use them again in the future.
1. He had to start a day later than we originally planned.
2. It would have been nice to have been warned about the amount of dust to allow us to cover our furniture.
I signed up for Angie's list and found/called Josh Reid with The Floor Gurus. He came out and gave me an assessment. He immediately corrected the first guy and said the floor didn't have a slope or dip, it had a swell over the main joists, causing it to seem like a slope or dip near it. He said he could fix the issue, but wouldn't be able to make it perfect. I appreciated his honesty, and he gave me a quote that was substantially less than the Home Depot quote. I hired Floor Gurus.
Josh and his team came out and once they pulled up the subfloor to 'shave down the swelled joist', they found another subfloor, which is done a lot in older houses. They came up with a new plan and two and half days later when I came to inspect the job done, I was astonished with how beautiful it was and how much they'd reduced the floor issue. It was corrected to the point that no one will ever know its there.
The team were friendly and worked fast and hard. I had a lot of brand new items I'd bought and stashed in the closets, and though those closets were opened, my articles weren't touched, so shows they were very trustworthy. They cleaned all their mess, leaving my house meticulously clean.
I would use Josh and his Floor Gurus again any day!
Licensing
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