RE/MAX Executive

Everything went well. Dean, our agent, was great at customer service.

Bill took great care of us.

My employer recommended Dean when I relocated to the Charlotte area- so we met and immediately I knew that he was the agent for us. Dean is very attentive, and listened very carefully in our initial visit, taking detailed notes, as to the qualities that we wanted to find in our new home. He was very responsive in scheduling appointments, working around our busy schedules, and only showed us homes that fit within our style, budget, and desires. There was no "upselling", or pressure to make a decision before we were ready. Dean was very knowledgeable about the area and asked us questions that helped to guide our choices and ultimate decision about what we wanted. When it came to negotiating, Dean was very realistic but also strategic and helped us put together a winning offer in a timely fashion. Dean handled the interaction with our lender and again, made the process stress-less. Dean's team of coordinators helped with all the details of the home closing and made sure to communicate with me on a frequent basis, eliminating any need for unnecessary phone calls. As time went on, his sincerity, honesty and integrity made the difference between an experience which can be very stressful, to a great experience that was relatively easy. In today's competitive real estate environment, you want to have an agent who you can trust. Dean Hagey far exceeded our expectations and possesses those qualities that one would expect of realtors of the highest caliber.