PoolDrs

Hired to perform bi-weekly cleaning/maintenance. Owner was nice, price was reasonable. They admittedly sent "one of our college kids" to perform my service which is fine IF THEY KNOW WHAT THEY ARE DOING. I questioned a service visit early on but gave them the benefit of a doubt and conceded to pay the invoice because of details provided for visit by the owner (via email). No consistent/set time or date for service visits throughout the service period and no consistency in service notes (a written note stating chemical levels and services performed). I finally decided to cancel service because of the ongoing unsatisfactory state of the pool. When I questioned the final invoiced service dates and supplies (the only maintenance note we received during the invoiced period stated "used owner's supply"), and requested proof of service the owner's response was "we are using this as a training opportunity". When I didn't pay the bill the next communication referenced collections and a lien on my property. Cheap doesn't count if you don't actually get what you pay for - spend the extra dollar and go to Kiker. They will actually show up, they will send a knowledgeable/experienced pool professional, and they will provide you with an outline of exactly what they did and what they found.