Distinctive Granite LLC

Randy did an excellent job. He was on time, professional, and the work was top notch.

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After the granite was installed he was supposed to come back and install the tile back splash, and get us a piece of granite to install on our fireplace surround. We had made a specific appointment to have the tile installed, with the understanding that if it rained on that particular day, he would not be able to do it because he had to cut the tile outside. It did rain that day, and we expected him to call with another date. We waited two weeks, in which he neither called or returned our calls. Finally, I went to his shop and saw him there. I asked if he was OK, or had been ill. He responded that he was OK. I asked him why he never returned to install my tile. He looked surprised, and said he had completely forgotten about it. At that time, it was a Thursday, I asked when he could come and do the work. He made some phone calls, and then said he would be there for sure on the following Monday morning. He never showed up, and we never heard from him again. Finally, after waiting a week, I installed the tile myself, and it turned out great.

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