Ballantyne & Beyond Moving Inc
About us
Licensed Bonded & Insured. Grade A rating with BBB Preferred Movers of Alan Tate, Remax, Keller Williams Alan Tate Real Estate Remax "Star Vendor" North Carolina Movers Association North Carolina Utilities Commission 2468 DOT 1917317 MC 686659
Business highlights
21 years of experience
Services we offer
& Commercial Moving - Packing, & Pool Tables., Automobile Relocation, Climate Controlled Storage, Grandfather Clocks, Local, Long Distance, Pianos, Residential
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.755 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 85% | ||
| 5% | ||
| 4% | ||
| 2% | ||
| 4% |
Showing 1-25 of 55 reviews
Kathleen M.
Jul 2018
Sean and JW were terrific. They loaded furniture from my late mother's town home in Charlote and unloaded at two stops: Greensboro and Raleigh. They were efficient, professional and very careful with our precious heirlooms.
Whitney C.
Jul 2017
Very well, they were on time and did a great job packing and moving our things. Very nice group of men.
Barbara R.
May 2017
They were very good and very helpful. I was very pleased with the move. I was very happy with the 3 gentlemen on the move.
Annamarie G.
May 2017
The gentlemen did a wonderful job.
Rebecca C.
Mar 2017
Not well. The movers were very unorganized and spend too much time taking smoke breaks. They left my residence in utter chaos and did not bother to even set up one of the beds. (I had specifically requested that they set up the beds.) They scratched a table top and parked their heavy truck on my driveway , cracking the driveway from the weight of the over sized truck.
Jordan F.
Aug 2016
We had them come and move a expensive bedroom set. When they were done we left out behind them to go clean the old house. The next day I came to put the bed togather and noticed that the headboard in lay was broke and missing big pieces. So I called they tried to act like I was trying to get over on them. Then they emailed me back the next day and said that they found the broke pieces in the truck and was gonna review the situation. So I guess they did they said they have some one that fixes furniture but he was unable to fix this so they cut me a 60 dollar check for a 1000 headboard that was ruined on their behalf. If anyone is thinking of using this company I'd advise to go get someone else.
Susan C.
Jun 2016
unknown
Kathy L.
May 2016
unknown
HEPBURN W.
Apr 2016
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Robert S.
Apr 2016
Ballantyne and Beyond did two moves for me.
- No damage to my household effects
- No damage to my home (on either end)
- Arrived on time
- Professional, pleasant crew
- Price was reasonable
- No damage to my household effects
- No damage to my home (on either end)
- Arrived on time
- Professional, pleasant crew
- Price was reasonable
Bishop C.
Dec 2015
unknown
Response from Ballantyne & Beyond Moving Inc
"Thank you for your feedback [Member Name Removed]. We appreciate the feedback. [Member Name Removed] is correct, the storage did cost a little more as we had to use 3 10x10's vs. 1 10x30 because of availability. We will try and ensure we communicate this to our customers going forward. It's never our intention to miscommunicate estimates. Typically whenever we move a entire house to storage we always take an inventory, but when it's split like this it's usually done on the fly with the customer regarding what's going to the residence vs. storage. We will ensure we ask that of our customers going forward. Thanks again for choosing Ballantyne & Beyond Moving, inc. Best regards, Greg"
Leslie G.
Oct 2015
We are listing out the names of the people that packed and moved our house because we feel they did an outstanding job and would recommend them to anyone doing a local move. There are a few things/tips that we do feel anyone doing a move should be aware of and have listed them within this review.
We contacted several local moving companies and got estimates from 5 of them. We decided to go with Ballantyne & Beyond Moving. The packers (Ricky, Donna, Galo and Joe) showed up 10 minutes early and went to work as soon as they arrived. Here lies tip #1) If you are a homeowner and you are doing a move (local, interstate, or wherever) it is your responsibility to make sure that everything is done the way you want it. Not the moving company, not the packers, loaders, etc, etc. Make sure everything is done correct.
We took the advice of several of the companies and boxed as much as we could prior to them arriving. Thus tip #2) Do some of the work yourself. Box what you can, prep what you can and save big money!! The packers took care of the rest and were done earlier than the time that was estimated and had to use less packing supplies.
The next day the new crew was lead by Ricky as well (glad for that). They were Ricky, Joe, Marco, Tom and Kevin. Again they were right on time, got right to work and got the truck loaded very quickly. Upon arrival at the new house, they unloaded everything at a very steady even pace. Here is where tip #3 comes into play. Know where you want things to be put in the new house. Do not blame the people doing the work for taking to long if they have to always ask you where things go. We showed them what room was which, and was there every time something came off the truck making sure they knew where it was to go.
Once again Ricky was able to get everything completed earlier than estimated.
We would recommend Ballantyne & Beyond Moving to anyone doing a local move. We would also say that if you go with them to ask for Ricky to be the supervisor as he did a fantastic job making sure we were completely satisfied with how things went during the entire process. Oh and for anyone getting Ricky as a supervisor, orange juice is his drink of choice.
We contacted several local moving companies and got estimates from 5 of them. We decided to go with Ballantyne & Beyond Moving. The packers (Ricky, Donna, Galo and Joe) showed up 10 minutes early and went to work as soon as they arrived. Here lies tip #1) If you are a homeowner and you are doing a move (local, interstate, or wherever) it is your responsibility to make sure that everything is done the way you want it. Not the moving company, not the packers, loaders, etc, etc. Make sure everything is done correct.
We took the advice of several of the companies and boxed as much as we could prior to them arriving. Thus tip #2) Do some of the work yourself. Box what you can, prep what you can and save big money!! The packers took care of the rest and were done earlier than the time that was estimated and had to use less packing supplies.
The next day the new crew was lead by Ricky as well (glad for that). They were Ricky, Joe, Marco, Tom and Kevin. Again they were right on time, got right to work and got the truck loaded very quickly. Upon arrival at the new house, they unloaded everything at a very steady even pace. Here is where tip #3 comes into play. Know where you want things to be put in the new house. Do not blame the people doing the work for taking to long if they have to always ask you where things go. We showed them what room was which, and was there every time something came off the truck making sure they knew where it was to go.
Once again Ricky was able to get everything completed earlier than estimated.
We would recommend Ballantyne & Beyond Moving to anyone doing a local move. We would also say that if you go with them to ask for Ricky to be the supervisor as he did a fantastic job making sure we were completely satisfied with how things went during the entire process. Oh and for anyone getting Ricky as a supervisor, orange juice is his drink of choice.
Response from Ballantyne & Beyond Moving Inc
"[Member Name Removed] , Thank you very much for the kind review. We appreciate it very much. We certainly strive for the best possible customer service we can provide [Member Name Removed] try to always impress. You are absolutely correct, all moves start with the shipper [Member Name Removed] you guys were very prepared for your move [Member Name Removed] that certainly helps a great deal. You communicated well [Member Name Removed] were very decisive regarding what was going [Member Name Removed] where it was going. We appreciate it very much. Thanks for using Ballantyne & Beyond Moving, Inc. We greatly appreciate the business. Best regards, Greg"
Deborah M.
Aug 2015
Our plans for an easy, low stress, keep the cost down move fell a bit short with this Company. They showed up exactly on time and were very courteous and professional. The 4 guys were great and I could tell this was going to be an easy day. I explained to them that we already moved everything to the new house just down the street except for the remaining furniture. It was a 4 bedroom house so we were thinking they would be done around 2:00. At about 7:00 pm I was so stressed out from the day that I just wanted them to leave. It took them forever to move our stuff and when you are paying an hourly rate that changes everything. This company needs to quote firm prices and not charge by the hour. Very difficult to complain about the guys doing the move because they were so friendly and I think they were doing the job they way they were trained to do. I felt that I could have personally done this job in half the time it took this company. There was nothing that made this time sensitive and I felt totally taken advantage of. It was like a slow motion day. I contacted management at this Company to discuss my issues and was informed that they would look into it and get back with me. I have since left about four messages for follow-up and have not received a single call back. I feel that my complaints were valid and just wanted management to some how address my issues. I was guaranteed a call back to make this right and I have received nothing.
Response from Ballantyne & Beyond Moving Inc
"(Removed members personal information.) Thank you for your review. Good or bad, we always appreciate feedback from our customers. We always do all we can to ensure a solid, safe move. We would have preferred to come view your home prior to moving your contents, but that was not an option for you. A 4,200 sq. foot home takes time to move. Your move consisted of two full trucks with a four man crew during a 103 degree day. I apologize for your disappointment, I really think your disappointment could have been avoided if we had the chance to view your home prior to your move. We did speak a couple of times after your move, we just disagreed on the resolution. I'm sorry you feel taken advantage of, that was certainly not our intention. You had a great crew, who were polite, courteous, efficient, and worked very hard during one of the hottest days of the year. I think the final price was fair. Thank you for your feedback, we will try to ensure expectations prior to a move are more clear for our customers. Management"
Kerri F.
Aug 2015
unknown
Response from Ballantyne & Beyond Moving Inc
"Thank you very much for the review. We appreciate the feedback and appreciate you choosing Ballantyne & Beyond Moving, Inc. All great moves start with the shipper and Mrs. [Member Name Removed] was very prepared for her move which helps the movers considerable. Best regards, Greg"
Tim B.
Aug 2015
unknown
Tom J.
Aug 2015
We were very impressed with the responsiveness of Steve when estimating the project and confirming the details of the move. Unfortunately things began to go awry the night before the move when we received a late phone call telling us that the movers would be arriving a few hours later than originally planned. When the team still had not arrived be the new time I had to call to get an update. Evidently they were sent to unload a truck at another home before starting our job. I understand how things may change with scheduling, etc. when one moves takes longer than anticipated and then runs into the next day. My concern was with a team arriving to move a 3 BR house in 95+ heat that has already spent several hours on another move. These guys were already tired and hot from that job then had to pull another 8 hours moving my home. That just doesn't seem healthy when we're dealing with July heat. They were nice guys doing the best they could. They had to make two trips because the truck was not large enough which was fine since we were moving only 3 miles away but would have been very time-consuming otherwise. In addition, I had mentioned using a truck with side load entry due to the incline of my driveway. On moving day a van arrived with no such capability. A large scuff mark was left on my hardwood floors in the old house and a dresser was dropped on the way out of the truck that caused irreparable damage. I was told that someone from the office would call me immediately to discuss repairing the damages. Ten days later and no call so I called them. They handled the damages quickly once I made contact. Overall they did a "good job" but not a great job.
Phillip A.
Jul 2015
Ballantyne & Beyond moved us from our house to an apartment and storage unit. We were extremely pleased with the professionalism, quality of service and care of our furnishings. The team from B & B we had were very efficient. They made quick use of their time. We enjoyed their service and will use them again.
Brian H.
Jun 2015
unknown
Response from Ballantyne & Beyond Moving Inc
"Mr. [Member name removed]. Thank you for the kind review. We appreciate it very much. It means a lot to us to that people take their time to give us favorable reviews. Thanks again for the business and we are glad you had a good experience. Greg Causey Owner"
Ronald R.
Jun 2015
The moving crew showed up on time on the first day. They all shook hands with us, introduced themselves and familiarized themselves with our home and furniture. Loading went smoothly, took 2 trucks. The second day (unloading) went more quickly and efficiently. We have found no missing items or damaged items. All of the crew members were polite, respectful and worked so hard. These were two 90-degree-plus days, but the guys just kept going.
Response from Ballantyne & Beyond Moving Inc
"[Member name removed]. We appreciate the kind words. It's been 100+ degrees and it has had some affect on the guys but they continue to do their best to off the best moving experience they can. It means a great to deal to us to review positive reviews. We appreciate it very much. Best regards, Greg Causey Owner"
WILLIAM L.
May 2015
Josh and Miles packed items we couldn't or didn't have boxes for the day before they loaded the truck - lamps,heavy pictures/mirrors, and the televisions. They were quick and thorough, pleasant and professional. Kevin joined them the following day to pack large items, load the truck in Charlotte and unload in Brevard. Each of them did whatever we asked of them. They were sure to ask where we wanted each item placed and asked again before they left left if we wanted anything rearranged. They made the move pleasant and stress free. We have opened about 90% of the boxes and nothing is broken. We thoroughly enjoyed working with the three of them. We would recommend Ballantyne & Beyond Moving without hesitation. Should you choose to use this company, don't forget to ask for Josh, Miles and Kevin.
Response from Ballantyne & Beyond Moving Inc
"[member's name removed]I'm pleased your move went well. We appreciate the kind words and always do what we can to ensure a great experience for our customers. Great moves start with the customer and you guys were very prepared for this move and that helps a great deal. Thanks again for the kind words and if you ever need moving assistance again we hope you will choose Ballantyne & Beyond Moving, Inc. Greg Causey"
Dolly L.
Feb 2015
They were fantastic, very meticulous about everything! They put pads and mats down to avoid ruining my hardwood floors. Andrew, Ricky, and Ronnie were the ones who moved me and they were all amazing and I was highly impressed with the work. I would recommend these guys for anyone looking for a moving service.
Audrey J.
Feb 2015
unknown
Joseph L.
Jan 2015
unknown
PENNY H.
Jan 2015
unknown
Response from Ballantyne & Beyond Moving Inc
"Thank you for your review. It is good to be recognized for our strong efforts to give you a pleasant and efficient move."
Debbie S.
Jan 2015
By far the best moving experience we've ever had! The crew arrived on time. they were hard working fast careful and had great attitudes. They had the truck loaded within 3 hours. (our previous moving company in Colorado took 9.5 hours to load the truck). We have a very heavy and large tree table that previous movers complained about and tried to get out of moving. Ballantyne never complained and happily dealt with the challenge. They started at 8:30 and were done moving us into our new home by 4. Some other reviewers said that Ballantyne was over priced. I got 3 quotes and ballanyne was the same as one and a little cheaper than the other. I also do not think anyone else would have done the job as quickly. (they also did not charge me for the short lunch break and 2 minor other breaks) After our previous moves, I was dreading moving again. Ballantyne has changed my feeling about moving. I will definitely use them again- and only them!
Response from Ballantyne & Beyond Moving Inc
"Thank you very much. We appreciate your review and it helps keep us committed to making a stressful time a little more pleasant. We enjoyed working for you and hope you will enjoy your new home."
Licensing
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FAQ
Ballantyne & Beyond Moving Inc is currently rated 4.7 overall out of 5.
Ballantyne & Beyond Moving Inc accepts the following forms of payment: CreditCard
Yes, Ballantyne & Beyond Moving Inc offers free project estimates.
No, Ballantyne & Beyond Moving Inc does not offer eco-friendly accreditations.
No, Ballantyne & Beyond Moving Inc does not offer a senior discount.
No, Ballantyne & Beyond Moving Inc does not offer emergency services.
No, Ballantyne & Beyond Moving Inc does not offer warranties.