Advanced TV Service

They picked the tvs up from my house, and about a week later, returned them all to me. They all worked wonderfully after that. I was very happy with this company and would refer them to anyone that needs a tv fixed.

Replacing this board is very expensive, so we agreed it was worth a try to repair TV main board. Months later, he successful restored the quality of sound.

We called them to come to our home to repair our 52" AKAI flat screen TV. They said they could not repair it at our home and would have to take it to their shop. They gave us an estimate of $300 - $350. At that time, we gave them $75 for the service call which they
said would be applied to the repair. After 2 weeks and no calls from them, we called them and were told they couldn't find the part, but the repair cost had increased to $450. We refused to pay more than the original estimate and so they agreed and said they would call us by 4/19/13 to let us know if they had found the part. On 4/23/13, after not hearing from them, we called them again and were told they couldn't find the part and we would have to pay an additional $75 to have the TV returned to us. We refused that also, as that was never a part of the previous discussions and said we would be by to pick up the TV. When we drove to their address  (164 Hwy 274 Clover, SC) we found that it did not exist. There is no such address. So, we drove to another advertised address for this business  (117 N. Main St, Clover, SC) and found out they have never occupied this address. After visiting the 3rd listed address (3149 Hwy 160 W #B) we found another business and were told by the owner of that business that he did rent them a space for 2 months but they did not repair TVs there. We then called them and said we were coming to pick up the TV and asked for the address, but they refused to give us an address and said the TV was on the truck for delivery. We had not received a call stating the TV was being delivered, but they told us it would be delivered later that evening or the next morning. This seemed odd. If it was on the truck for delivery today why would it not be delivered until the next morning. We said have it returned to the shop and we'll pick it up, but they refused to do that and also refused to give us a physical address. When we said we would call the Sheriff if the TV wasn't delivered back to us, they hung up on us. After researching online, we found 12 phone numbers for this business and 11 addresses. We have confirmed that 3 of the addresses are false. We have contacted the Sheriff, the police, the Better Business Bureau, the Attorney General, and the Chamber of Commerce.
As an update to this complaint, our TV was returned sometime between 11:00PM and morning and it was left on the ground beside our garage!!!!. Also, they didn't return the power cord and it's missing several screws.

They came to our house and gave us an estimate of $350 to repair our 52" AKAI flat screen TV. We paid them $75 for the service call which they said would be applied to the repair cost. They took the TV with them and said they would call when it was ready to be delivered back to us. After not hearing back from them for 2 weeks, we called them only to be told that now the repairs would cost $450 even though they had not located the part necessary to repair the TV. We refused to pay more than the original estimate so they agreed to the original $350 and they said they would contact us by 4/19/13 and let us know if they had found the part. On 4/23/13, after not hearing back from them, we called them only to be told they cannot find the part and we will have to pay another $75 to have the TV returned to us. We refused that also, as that was never part of any previous discussion nor was it on the receipt we were given when the TV was picked up. We drove to try to locate the business so we could pick up the TV, but there was no such address. So, we called and said we would pick it up and they said it was already on the truck to be delivered - even though we had not been contacted about a delivery. We said just have it returned to your shop and we'll pick it up and we asked where they are located. They refused to give us a physical address and when we said we would call the Sheriff if the TV was not returned, they hung up on us. After researching online, we found 10 phone numbers for this business and 7 addresses. We have confirmed that 2 of the addresses do not exist. We don't know where our TV is or if we'll ever see it again.

As an update to this report, our TV was returned sometime between 11:00PM and the following morning and left on the ground beside our garage! We were home, but not made aware of their presence. They did not return the power cord and the back plate is missing several screws. We are now demanding a refund of the $75 we paid them.

p.s. we have now discovered 12 addresses for this business and at least 12 different phone numbers.