Advanced Pool Technicians
About us
We are a full service swimming pool contractor. We provide weekly and bi-weekly service without contracts starting at $165 a month. We also provide complete repair, upgrade and renovation solutions at affordable prices. Please call for a free estimate or if you just have a question. Pool chemicals available at wholesale direct prices.
Business highlights
Emergency services offered
18 years of experience
Services we offer
Pool maintenance. Pump repair & replacement. Filter cleaning, repair, repair & replacement. Automation control repair & replacement. Heater repair & replacement. Vinyl liner repair & replacement. Pool & spa tile repair & replacement. Plaster repair. Resurfacing. Concrete removal, replacement & resurfacing.
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.723 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 91% | ||
| 0% | ||
| 4% | ||
| 0% | ||
| 4% |
Showing 1-23 of 23 reviews
Ben P.
Jul 2020
They did a great job both times. Well priced, professional and with great communication. Had some bad experiences with other pool companies but Advanced Pool Technicians stand head and shoulders above anyone else locally in my opinion
John C.
Jul 2019
Prompt and correct repair
Rod S.
Mar 2018
Brian and his team are great. He was able to get back to me within about 48 Hours of me leaving a voicemail and we set an appointment to review my renovation work. I did get 2 other quotes but it took quite some time to get the other contractors to send their prices so by the time I made a decision and got back to Brian a month had already passed. I'm really glad I ended up going with him. He took more time to explain things to me and gave me more options for my renovation than anyone else. He really seemed like he wants to provide me the best products for my job and was always willing to take the time to help me. He was a bit more expensive but worth it for me. Total cost for our renovation for Pebble Tec, coping and tile was about $27,000. I would definitely recommend Brian and his team. Thank you for a great job Brian!!
D'Linda H.
Sep 2017
The pool looked great but the cost of chemicals and the labor costs for any extra thing done was astronomical. Are they in the "rip people off in the summer months" business? My advice- make sure you get a list of all costs for extras like filter cleaning and approve any chemicals before they are put into your pool. I went broke in just two months..
Response from Advanced Pool Technicians
"Unfortunately we had to terminate service for [Member Name Removed] due to non payment and she was upset by this. We are very clear with our pricing schedule and every client is emailed the pricing options before service is started. I tried to explain to her that the majority of chemicals are used in July and August but she continued to have trouble understanding this and kept insisting should could not afford to pay that much for chemicals all year. We did call her after not receiving payment the for the first month of service but she did not respond. Two weeks ago I called her again and left her a voicemail letting her know that we would have to stop service if we did not receive payment in full by the end of the week. She did return that call and left a voicemail stating her printer had run out of ink and she had deleted the emails with her invoices etc. If you have any questions about pricing or chemical cost I would be happy to discuss them with you or send you our standard email which outlines all this information before we start service."
William B.
Jun 2017
Very Well
Sarah H.
Feb 2017
Bryan and his crew are professional, and always willing to also teach the pool owner how to do their own maintenance if that is what they so desire. I've always been pleased with my service level and fair pricing.
Chuck B.
Jan 2017
Bryan and his folks do a great job. Never a problem and always responsive to my calls.
Mike M.
Dec 2016
GREAT, JOB DONE QUICKLY AND GOOD QUALITY
Elvis R.
Aug 2016
unknown
Stacy C.
May 2015
unknown
Margarita W.
Apr 2015
So far so good. We have contracted with them for a couple of years now. The owner of the company is very knowledgeable and anxious to please.
Craig F.
Dec 2014
unknown
LINDA M.
Aug 2014
Bryan and his team are fantastic! Everyone was extremely professional and you could tell they take great pride in their work by their attention to detail. I was also very pleased to learn while they were here that he also works on pool heaters. We will need to have the pool re-plastered in the next year or two and will definitely use Bryan and his team for that job as well. Bryan was referred by a colleague of mine in addition to seeing the positive reviews on Angie's list.
Marc G.
Jun 2014
Awesome!
Joseph G.
Jun 2014
I discovered a problem with my liner in early May when I removed the winter cover. A lot of water got behind the liner and floated it. It did take about 3 weeks to get them out to fix the problem... spring is a very busy time for pool companies. They were able to drain my pool, and reset the liner. They actually did a better job than the company that installed the liner 3 years ago! Execellent work. The quote was prompt and accurate. The work was completed quickly once I got to the top of the wait list. I will use them again if I need a pool repair.... which I hope is no time too soon!
BRIAN F.
Jun 2014
Great company to work with.
JEANNE G.
May 2014
After several e mail communications and him showing up two days early...............The job was completed to my satisfaction. I forget the amount I had to pay........but at the time.....for the peace of mind and going out on a limb.....working with someone new I have no complaints.
Dawn S.
Dec 2013
We quit them because we were not that thrilled with their service. It seemed like they were not doing a complete job. The technicians would come out and service the equipment and then I would check and I would find things that they had missed. He would leave our water hose running; we noticed a warning sign coming up on some of our equipment. We would not tell the technicians, we would leave it to see if the technicians would tell us about it and they would miss it completely. They just were not that thorough. We quit using them about 3 months ago and they use to come out every other week. The folks that came out were professional.
Response from Advanced Pool Technicians
"This is one of those reviews where I just have to scratch my head and wonder about people. The service was terminated... after we repeatedly informed the clients to maintain the correct water level in the pool. They only received service every other week -at their request- and every time the techs went to service the pool the water level was too low. At the end of this relationship, I was actually sending my tech there to turn the water on, on his way into work and then going back to clean the pool and turn the hose off after it had some time to fill the pool. There was a warning light on her salt system we did not tell her about. The warning was a "no flow" indicator likely resulting from the consistently low water level. It had not damaged the salt system and it ran correctly when the pool was properly filled. I take extraordinary steps to provide the best service in the Charlotte metro area. Please take the time to call and speak with me anytime and I believe after we discuss the issue you are having with your pool you will be confident in my company and our ability to provide you excellent service."
Jill I.
Nov 2013
After completing about $200,000 worth of renovations on the house, we finally got to do the pool. We got 2 bids and Bryan's was actually the higher of them but we ended up going with him because of the way he spoke with us and took the time to explain everything to us. This work was actually done over a year ago and I waited until now because my experience has shown me that sometimes work looks great when first done and after a year or so stuff breaks or settles or falls apart. I can say that is not the case for the pool. We had him put custom marble coping around the pool and spa, as well as the planters in the backyard. We also refinished the interior of the pool in quartz and replaced the tile around the pool and on the outside of the hot tub. Bryan was able to give us a quote in writing and there was only one small exception because I added new lights to the pool. That was the only difference from the original quote to the actual price paid. I was actually surprised, usually on our projects this size there's almost always extra cost that comes up during the project. The job took about a week longer than what he originally told us but it still wasn't excessive and largely due to rain delay. So its a year later and our pool still looks just as good as when he first did it. One of the issues with the quartz surface we put in, was it looked splotchy when first installed and Bryan told us beforehand that it would wear away over the course of a year and it has. We have dealt with many contractors over last 4-5 years and I can say that Bryan was one of the most professional and courteous that we have worked with. I will definitely continue using him to maintain our pool as well as anything else will need.
Jade B.
Dec 2012
We called this company and a few others for quotes and the men just seemed to be so responsive and knowledgeable that they were the ones chosen. They came out and gave an estimate, and since they were trusted by so many others in the neighborhood, there were no doubts that all trust could be placed in there hands when it came to our pool service and weekly maintanence.
Margot D.
Oct 2012
We contacted Bryan when we purchased our first home with a pool but would not be able to move in immediately. We continued to have weekly pool maintenance done until we were settled in and felt comfortable taking over.
We were very happy with the service provided by Advanced Pool. Bryan and his team were very willing to answer questions on the work they were doing and to teach us what we needed to know to take over. We will continue to use Advanced Pool for ad-hoc maintenance items and would not hesitate to recommend them to others.
We were very happy with the service provided by Advanced Pool. Bryan and his team were very willing to answer questions on the work they were doing and to teach us what we needed to know to take over. We will continue to use Advanced Pool for ad-hoc maintenance items and would not hesitate to recommend them to others.
Patricia B.
Jul 2012
OUTSTANDING!
Tony D.
Feb 2011
Brian is great. He came and looked at the system, sent me a quote that night via email, ordered the pump and when the bad weather hit in January when we were supposed to have the work done he called and made sure we were on the same page for moving to a new date. Advanced Pool Tech will be my only provider for pool care in Charlotte. Great job!
Licensing
State Contractor License Requirements
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FAQ
Advanced Pool Technicians is currently rated 4.7 overall out of 5.
Advanced Pool Technicians accepts the following forms of payment: CreditCard
No, Advanced Pool Technicians does not offer free project estimates.
No, Advanced Pool Technicians does not offer eco-friendly accreditations.
No, Advanced Pool Technicians does not offer a senior discount.
Yes, Advanced Pool Technicians offers emergency services.
No, Advanced Pool Technicians does not offer warranties.