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SERVPRO of Pickens County

Founded 2001 • With Angi since August 2010

4.9

(3) Verified Reviews

Business Details

Phone Number

Address

648 Gentry Memorial Hwy

Easley, SC 29641

Description

10 years in business and largest SERVPRO in the Upstate of South Carolina. No job too small or large!

Verified Reviews

A few reviews for this pro...
Dennis K.
5.0
03/06/2014
Great experience. From the customer service lady Dot to the guys that installed the unit....all were professional and courteous. Mark the project manager was on the ball all the way with the logistics. Use these guys if you have the opportunity or need. We have used them in the past for minor heating and ac tune ups but this was the first big job and the results were outstanding. They removed my old furnace and left the jobsite clean. A++
Description of Work
Installed new natural gas furnace
Category
mold removal
Laura H.
4.0
09/16/2013
They did not actually do the mold remediation, they did the clean-up but they didn't do anything to help eradicate the mold issue. Their clean-up process was as much as the others was giving me to completely eradicate the situation, they were more expensive and didn't do a thorough job of what I needed done. They probably would have done a fine clean-up job but they didn't do anything to eradicate the mold for me. It was about $5,000 for them as well but again it didn't include anything that the other companies are doing. It didn't include vapor barrier or the mold eradication, it was just basically a clean-up service and the breakdown for our number correctly with them. You, as the customer, pay for everything that was required for that job like protective gear for the people and all that which I thought was a little strange but I guess they go out for each job for a particular circumstance and they protect their people based on that circumstance and you pay for protection. At least they did get back to me, they are one of the few companies that did. I probably called 12 companies and I got 10 of them to come out, and about 5 of them gave me an estimate. We didn't have the money to throw out and we just decided that if we're going to have to put up this kind of money, we wanted to get a thorough education on what we are getting for it, and make the proper choices.
Description of Work
Servpro of Northeast Greenville County did came out and gave me an estimate for the mold remediation.
Category
carpet cleaners, mold removal
Sandi P.
5.0
11/20/2012
I can't say enough good things about everyone who assisted in this project. They arrived the same day they were called and worked until all the water was gone and the wet flooring had been removed. This included multiple layers since the previous owner had installed linoleum on top of existing hardwood floors (all of which was soaked through) so it was a real mess. Then they brought in multiple dryers and dehumidifiers and checked daily (including on weekends) adjusting the location and even the types of equipment until everything had dried out. They even went under the house to make sure that there was no damage we couldn't see and in doing so found the beginnings of some mold from the flood and sprayed that with mold inhibitors while they were spraying the subfloor boards in the inside of the house. Once it was dried out they sent their rebuilders in. Scott arrived right away with samples of flooring and paint and did all the measurements. He worked with my insurance adjuster to make sure there would be no issues in that area. He brought in crews to do the various parts of the restoration and supervised their work so I never had any issues either with the work or with having any of them in my house. He arranged for new cabinets to be built and installed since mine were built-ins and told me how to go about choosing the new hardware (which was included in the cost of the restoration). When where was an issue with reconnecting the sink as the countertops were being replaced he had a plumber there in short order and even arranged for him to fix a leak in the washer connections that showed up when we reconnected them after the flooring was back in. Also, when the project had been completed they came in and totally cleaned the kitchen which I had not been expecting (they had picked up after themselves every day but this was a serious housecleaning job!) Because the damage was so extensive the project took quite a bit of time but it was never because ServPro was shirking their responsibilities. Flooring had to be laid and allowed to settle and dry. Paint had to dry. Cabinets had to be built, etc. I was totally pleased with their work and would highly recommend them to anyone who finds themselves in need of their services.
Description of Work
Mitigation: They cleaned up the mess when my water heater broke and totally flooded my kitchen. This included sopping up all the standing water, removing all the wet destroyed flooring down to the subfloor, and removing half of my kitchen cabinets which the water had gotten under. Then they brought in the equipment to dry the whole thing out. Remediation: They totally rebuilt my kitchen from the floor up replacing the flooring and half the cabinets along with all the cabinet counter tops. Then they painted everything and put new hardware on all the cabinets so that they would match.
Category
water damage restoration, home remodeling

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    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    Yes
    Payment Options
    Check, Visa, MasterCard
    Senior Discount
    No
    Emergency Service
    Yes
    Warranties
    Ask for details

    Services Offered

    24/ 7 Emergency Fire, Smoke, Water, Mold Clean up and Full Turn Key Restoration services. GC Licensed, fully insured. Residental and Commercial cleaning services as well

    Services Not Offered

    We do not offer janitoral services

    Frequently Asked Questions & Answers about SERVPRO of Pickens County

    How is SERVPRO of Pickens County overall rated?

    SERVPRO of Pickens County is currently rated 4.9 overall out of 5.

    What days are SERVPRO of Pickens County open?

    SERVPRO of Pickens County is open:

    Sunday: 12:00 AM - 12:00 AM

    Monday: 12:00 AM - 12:00 AM

    Tuesday: 12:00 AM - 12:00 AM

    Wednesday: 12:00 AM - 12:00 AM

    Thursday: 12:00 AM - 12:00 AM

    Friday: 12:00 AM - 12:00 AM

    Saturday: 12:00 AM - 12:00 AM

    What payment options does SERVPRO of Pickens County provide

    SERVPRO of Pickens County accepts the following forms of payment: Check, Visa, MasterCard

    Does SERVPRO of Pickens County offer free estimates?

    Yes, SERVPRO of Pickens County offers free project estimates.

    Does SERVPRO of Pickens County offer eco-friendly accreditations?

    Yes, SERVPRO of Pickens County offers eco-friendly accreditations.

    Does SERVPRO of Pickens County offer a senior discount?

    No, SERVPRO of Pickens County does not offer a senior discount.

    Does SERVPRO of Pickens County offer emergency services?

    Yes, SERVPRO of Pickens County offers emergency services.

    Are warranties offered by SERVPRO of Pickens County?

    No, SERVPRO of Pickens County does not offer warranties.

    What services does SERVPRO of Pickens County offer?

    SERVPRO of Pickens County offers the following services: 24/ 7 Emergency Fire, Smoke, Water, Mold Clean up and Full Turn Key Restoration services. GC Licensed, fully insured. Residental and Commercial cleaning services as well

    Are there any services SERVPRO of Pickens County does not offer?

    We do not offer janitoral services