Melissa's Cleaning Services

Everything started good, every so often things would not be properly clean and I would let her know and it would get fixed. As time progressed they were missing things that were obvious as far as cleanliness goes, granted I might not be the most organized person out there but dust and dirt are a big no no in my list. The last couple of months it had gotten worse where I would need to request for certain areas and things to be looked at when in the original agreement those were things that would always be cleaned. A couple of weeks ago I told her I needed to change the date of the normal cleaning becasue I was sick and did not want anybody at the house she agreed to come at a different date which she then never showed. I have sent several texts and calls and received no answer whatsover like she does dropped off the face of the earth I have noticed in several occasions were she would start typing to reply to my messages (iphone users know this capability when you can see someone is replying) but then I get no answer. I always payed in advance and this person has the keys to my house, to which I have ask numerous times to please return them to me. At this point I don't know what to think and all I can imagine right now is that she stole from me. I will be filling a police report for the not returned keys, change my locks and file in small claims if I don't hear from her in the upcoming week, tired of giving her the benefit of the doubt. so my advice: STAY AWAY AND DO NOT HIRE THIS PERSON

We discussed the price on the phone and she and 2 others showed for the initial cleaning. During that time (2 hours) they did a good job. I paid her and gave a tip for the crew. She had all my dates and she and a crew came as promised and finished in less than 1 hour. On the next time scheduled and double checked by me she called a couple hours before and said there had been a traffic accident that a family member was involved in and could not come. Of course that was ok. However an the next scheduled visit again confirmed by me, she actually texted me and said she was running late and would be there in 1 hour or so...She never showed! No call, text, nothing. Before writing this review one month later now I even tried to text her for an explanation. Nothing! So if you are willing to risk she does not show up as promised than I recommend her. They did a pretty good job. But if you need a dependable person, maybe you should look elsewhere. I hope she is OK because it did seem very strange that there was no contact at all; after meeting her it was quite surprising. I would give her an F but overall the average was better....I guess....

The first visit was for cleaning the whole house and getting it ready for our company. They cleaned 4 and 1/2 bathrooms and mopped floors cleaned our plantation shutters and dusted the whole house and vacuumed everywhere. They did their work efficiently, thoroughly and professionally. When they came back after the holiday they cleaned up everything and brought my home back to order. I am very pleased with their service and will use them every 3 weeks.

unknown

Details are explained above.

She has 3 girls and they come in and knock it out really fast. They are very reasonable. It is not like they come in and use a toothbrush but they do a very good job on the cleaning. They do a good job.