I initially scheduled an appointment with the first person who responded to my inquiry, and they were from a different company. They quoted a price, then later texted a higher amount, and eventually passed the job to a second person who asked for even more. In the meantime, John from IDS called and offered to come out if my first appointment didn’t work out. That afternoon, I contacted John, and he promptly scheduled me for first thing the next morning. John and his assistant arrived ahead of schedule, completed the job in about 30 minutes, and did excellent work. John, if you’re reading this, my neighbor is interested in getting a quote for their problem garage door opener.

Technician arrived timely, was very friendly, answered other questions concerning remotes, oiled spring on the other door. I did think the price was a little high compared to the similar service I had from a competitor 3 years ago. Excellent interaction with tech.

Perfect no issues very professional

Excellent took extra measures to ensure storage racks were sturdy

Technician was very professional and took extra precaution to protect my property. Thanks!

Excellent, very professional and courteous

Very good. The installers was great in really does a very good job

Exceeded expectations. They showed up on time, and completed the job much faster than expected. Polite, explained everything, and charged a fair price. I would hire again.

Great, got here sooner than requested, completed repair in about one hour.

Professional and courteous. Showed up on time and great communication. We were offered multiple options to fit our needs and price was fair and competitive. Would definitely recommend!

They did an awesome job. Fast response, quick turnaround and installation was done within an hour.

John arrived on time to quote the job, and came back with a good price. Door installed a week later. The installers did a great job in about 3 hours. I received a tutorial on the door opener function, and cautioned not to install a LED light, as that could interfere with remote door opening. They hauled away the old door and hardware. They left the area clean. Happy camper here.

It went excellent. The pros arrived on time and were friendly and knowledgeable.

They did an excellent and professional job. The whole job was finished in about 1 1/2 hrs. I would hire them again anytime.

Good company. Called right away. Tech came on time.

Wonderful. Fast and Friendly

Great customer service by John Geary (Owner) & John Morra (Technician). Only minor issue was glass panel design install and within a few weeks (special order) and replacement of desired design window panels very happy with this company and would gladly recommend if looking to install new door. They have a great assortment of garage doors/glass panel inserts at a good price.

Smoothly John explained what needed to be done and gave me an estimate. Work was completed and done quickly. In a time of being Quarantined because I’m a high risk person, John had protective gear that put me at ease with our interaction. Definitely would recommend their service. Painless!!!!

Prompt and Professional Excellent Experience

On time,very perfectional

Very well. JohnM. and Jordan arrived right on time. John quickly diagnosed the problem and gave me alternatives. I chose to get a new door opener, and withing an hour they had completed the job. I will definitely use this company again, and will recommend them to friends and neighbors. Thanks guys!

They were able to fit me into their schedule on short notice. He found that the garage door spring was broken and needed to be replaced. He had the part on hand, took less than 30 minutes. Like new!

The whole transaction went very well. Door was installed, minor problems were immediately attended too. Very professional. Would definitely hire John again without hesitation.

They answered my inquiry fast. Although i wish i would have waited. Their quote was $50 more than their competitors, then they tracked on an additional $25 when they arrived. Next time i will wait for several quotes. Besides that the guy showed up and knocked it out in like 20 min. Good work. Not so happy about the price

It was wonderful, they were fast and effective, and clean up after themselves.