BREZEALE FURMAN PLUMBING & SEWER CO

"Told customer it would be one half hour travel time and it would be cheaper id she got someone closer at seventy five dollars a hour, She told me she wanted new faucet put on in kitchen and bathroom and wanted someone to come. She had tried to install kitchen faucet it was loose, no water was getting through the faucet, took lines loose and showed her water was coming through the supply line. Told her it must be internal in the faucet. She asked me to remove the new faucet and put the old faucet on. It took thirty minutes waiting for water to be restored from the well. The old faucet worked fine, another reason to show there was a problem with the new faucet the customer had. Installed lavatory faucet customer had, the handles were not even on, the stop on the handles were in the wrong place, corrected it. Also, had to stop working to move truck so daughter could get out, they joked about paying by the hour and said to send them the bill. She asked for address on the following Monday and I gave her the address. Told the customer the cost before hand. Did exactly as customer asked and charged exactly as I told. I feel that she was treated fairly and my charges are justified and I don’t owe her any refund. He did take apart the lines and show her that water was getting to the faucet but not going through the faucet. I am very upset that this customer is not telling the truth even about not giving her the address. I am not willing to make any settlement. She approved everything we did as was all any plumber could do, and wrote a check for the work that was done. I feel my charges was justified"