"Thank you [Member Name Removed] for the review. We appreciate you doing business with us."

"Thank you so much for your Business. We appreciate you and look forward to doing business in the future with you. Mister Sparky"

"We completely disagree 1. The drywall that you are referencing was not in place when the boxes were mounted so the box extensions are only put into place once the drywall is installed. Your handyman installed those during the trim at which we were no longer your contractor 2. The HVAC units were not present when we installed the electrical panel. There wasn't a way to know the requirement so standard breakers were installed and would be corrected when the units were in place. Someone else installed your downstairs electrical panel prior to us starting the job. 3. The bathroom receptacles for the upstairs unit that we wired were correct. GFI's are the proper receptacle and they are code compliant. 4. The downstairs unit was done by your other contractor. The receptacles that were missing wires were due to someone coming in after us. Which we still fixed. We were able to tell this as we use a certain brand and type of wire nuts which were changed by them. But we made the correction anyway. 5. Yes some staples were missed as well as a place or two with fire caulking and I will own that. That is also why there is an inspection process and those were also installed and caulked at the time of the walk through. Robbie and Robert are 2 of the finest individuals you will meet. They care about our company and our reputation and bend over backwards to help out all of our clients. They are like me, when there is an issue we make it right. They have both been in contact with you and have tried to stay in contact with you. We were recently told we would only be dealt with via email, as they have left messages and we have learned along time ago to document our dealings with our clients. Lastly on our final walk through you in June everyone agreed that our work was good and that we would not be able to warranty another individuals work that you were going to proceed with at the time. We take our commitments to our clients very serious, and we always make it right when we are made aware of an issue. In this case we did just that."

"Thank you so much for your Business. We appreciate you and look forward to doing business in the future with you. Mister Sparky"

"Mrs. [Member Name Removed], We strive to guarantee satisfaction for each Mister Sparky customer. Thank you for sharing this feedback and we are so glad that we were able to resolve your issues so you are now happy with our service.If you'd like to update your review we , we do appreciate it. Thanks again for being a loyal customer."

"[Member Name Removed], Thanks for your review and your business! Stay safe and let us know if you need any other services. Tony Zack"

"Mr. [Member Name Removed], Unfortunately we do not offer solar or battery operated motion lights due to quality issues and upset customers. In this particular case we were going to have to run the circuit from front of the house to the rear of the home with limited space throughout the attic. Split the circuit to accommodate both lights for the different corners of the home to mount them. The flood lights that were quoted also come with a 5 year warranty and LED lamps that also come with a 5 year warranty. The level of difficulty on the installation of hard wiring the motion lights plus the cost of the actual sensor and LED lamps are why that price was given. Our motion light sensors are not from big box stores and are of high quality to reduce owner frustration and to keep our employees from having to come back due to issues. I am sorry to see that you would not hire us again but we do what we say we are going to do, deliver high quality products with top notch employees and give warranties that are second to none. I look at all of our reviews to see what can be done to improve our level of service and how we can improve our clients experience so that we can constantly improve our company. Thank you for the review."

"Thank you for your review."

"Mr. [Member Name Removed], Thank you for taking our phone call today and letting us know that their was an issue with our quote. We strive to learn from our mistakes and while we maybe a little higher in price for our services compared to others we should never have that much gap. We have reviewed this with the particular technician to see where we went wrong in our pricing. Thanks again. Tony Zack"