Salters Property Management Group LLC

The rent payments from our tenant, through Salters, were routinely late.  When we called Salters to see what happened, nobody could answer the why? question, but we were promised a call back.  That "promise," and at least 12 more during the year we used them, were never honored. I called to try to speak to the owner to complain, but it seems he doesn't take calls.  Eventually, I was able to locate an email for him.  I let him know about the trouble we were having.  He never replied, but we did get a phone call from one of several people calling themselves "office managers."  They provided excuse after excuse about how the tenant's check had actually been deposited in mom's account (then where's our money?), or the check had not yet been received from the tenant (valid excuse, but I expect the company to take the time to tell me the tenant is late, so I'm not waiting for the check), or that the office manager will hand carry the deposit to mom's bank and make a "counter deposit" (we heard this at least three times...once "it was raining", so she couldn't do it!), or that the electronic deposit that Salters said they made just didn't post (really? That's always worked in all my years of electronic banking.)...on and on and on with the never ending excuses.
I wouldn't use Salters for anything.  Not even if they paid ME to do THEIR job.  It was a horrible experience.  So glad the contract has run and we now have the property up for sale.

Bad to worse - bunch of CROOKS

WORST company in Columbia to rent from, we have never had issues like this previously.  If we would have read the reviews before signing the lease, we would have never used this company.  Don't be a fool like us and stay as far away from Salters as possible

Will never return phone calls from the Columbia office a prompt basis. Last time it took 7 messages to account reps Rhonda, Brihanna and the absentee owner, Shahonda Salters to get even one response !! 3 out of the last 4 months, they have used bank holidays as a reason to delay payment to us owners. NOW, they have even lost our file with original contract and failed to provide an accurate 1099 for tax purposes. ANYTHING other than deducting their 10% on a monthly basis is far over this office's level of expertise.