I recently called Precision Garage Door Services after a broken chain pulley issue caused by manually opening the garage door during a power outage from a hurricane. I explained the problem clearly to the scheduler before the technician arrived, expecting them to fix the pulley. However, when the tech came out, they conducted an "inspection" and informed me that I needed a full $1,800 rebuild of the entire garage door. My garage door is only 10 years old, and while it might be slightly out of balance, I can still open and close it manually with ease. It certainly doesn't require a full replacement of springs, tracks, wheels, etc. Despite explaining that I only wanted the pulley replaced, they refused to fix the issue and instead charged me $90 just for showing up to give me what felt like nothing more than a sales pitch. Itâ s disappointing that they ignored my request and attempted to upsell me an unnecessary service. What's worse, it's common for the pulley to break if the door isnâ t perfectly aligned after manual use. Given the circumstances of a hurricane, I can't help but feel that theyâ re trying to profit from a natural disaster. I strongly advise against using Precision Garage Door Services if youâ re looking for an honest, straightforward repair.

Great work

No thanks, were good.

Great

Costumer satisfied with the service

Price seemed a little high, but it does have a lifetime warranty on parts.

did outstanding job

they were outstanding, they were good.

Tech was great

They were very prompt and professional. Delivered on my expectations,

Fast service and great customer service.

Did a professional job

Great work!

great job punctual.

It was great.

Great customer service. Technician was knowledgeable. Still having an issue with my garage remotes. Overall great work

Very quick response and repair. Cleaned up well and explained every part of the repair.

They arrived within two hours and repaired the garage door.

I think they are expensive but they gave me 10% off and did an excellent job. The worker, Richard, showed me what was wrong, explained what he intended to do, the reason he should do it and after I approved, did a great job.

tHEY DID AN EXCELLENT JOB!!!!

Great

Was very patient and worked with me on the problem and was willing to go out of their way to do the job highly recommend

The entire team from the start were professional and detailed. Communication was smooth and they were able to accommodate an install date change for me at the last minute.

Did exceptional work and very friendly and professional