HILTON'S POWER EQUIPMENT

I bought a new Hustler mower from Hilton's. They were okay on talking to me and answering my questions. However, after buying the mower and bringing it home, I had a tire that would go flat every few days. I took the tire back to them, and they told me that sometimes that happens on new mowers. They explained that sometimes the tires they get from the factory aren't always seated properly and they do the best they can to catch them before they go out. But not to worry, they can fix it no problem. I was a little surprised when the lady that took the tire said it'd be about five business days before it was fixed. It takes about ten minutes to unseat, clean and reseat the tire. That's at a slow pace. About five business days later, they called and tire was ready to be picked up. When I picked it up, they charged me $30! THIRTY DOLLARS!! For a tire they sold me that was faulty to begin with. They sold me a bad tire, then charged me $30 for the ten minutes (at most) it took to fix it. For crying out loud, that's an unacceptable price to have actually fixed a bad tire. The tire wasn't even bad, it was just seated improperly. Once they've sold you a mower or other machinery, you're not a "valued" customer any longer. Will never go back to Hilton's based on ridiculous pricing and charging for what should have been under warranty anyway. It was their fault the tire was going flat since they didn't properly check them. It's not a big deal, oversights happen, until they charged $30 for it to be made right - then it wasn't okay. The quality of their equipment is good, but can get that many other places. They don't sell anything unique to them.