Carolina Countertop
About us
Carolina Countertop has been providing superior craftsmanship in kitchen and bathroom renovations for over 20 years at their fabrication facility located just outside of Irmo. This family owned business prides itself on providing a superior product at an affordable price. In addition to manufacturing and installing the best countertops in Columbia, we also offer cabinet updates such as new doors, drawer boxes and hardware. Call for your free in home estimate today. You'll be glad you did!
Business highlights
29 years of experience
Services we offer
Custom Solid Surface and plastic laminate countertops. Cabinet updates such as new doors, drawer boxes and hardware.
Amenities
Free Estimates
Yes
Reviews
5.023 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 96% | ||
| 4% | ||
| 0% | ||
| 0% | ||
| 0% |
Showing 1-23 of 23 reviews
Susan O.
Feb 2018
Jackie, David and Andre were all great to work with. I would definitely use them again.
Response from Carolina Countertop
"Thank you so much for your kind review. We enjoyed working with you on this project. We hope you will enjoy your tops for many years to come!"
Stella M.
Dec 2017
Great. Professional. Respectful.
Stella M.
Jun 2017
Very well. Everything was completed on schedule. Install crew was on time, respectful, and completed job to our satisfaction!
Response from Carolina Countertop
"Thank you so much for your review! It was a pleasure working with you."
Jeff H.
Mar 2017
Great job.
Response from Carolina Countertop
"Thank you for your favorable review. We appreciate your taking the time to submit this. Please let us know if we can ever be of service in the future."
Alex P.
Mar 2017
This company is absolutely fantastic from start to finish. They make the entire process as easy as possible from the initial quote, to picking samples, to the final install. Jacki and David are great at what they do and the installers were beyond professional. They arrived early and completed their job as scheduled with amazing results. Our kitchen is small and we had a limited budget but they worked with us the entire time and it turned out amazing. They were never pushy and really wanted to make sure we got exactly what we wanted. They installed custom counter-tops with an under mount sink, new cabinet doors, a new custom cabinet to go in the laundry area, accent molding and custom wood working to close the gaps between the stove and the wall. They even provided suggestions on color and configuration we hadn't thought of to really make the kitchen stand out. I would 100% hire again and strongly recommend them to anyone in need of their services.
Response from Carolina Countertop
"Thank you so much for your awesome review! It was a pleasure to work with you as well. We hope you will enjoy your new kitchen for years to come."
Zachary A.
Feb 2016
They were on Angie's List. They did a good service. I have no complaints. The price was fair. The lead time was longer than we expected and longer than what they projected as well just to get the materials in. It took a long time for them to get the material in. They did a good job.
Response from Carolina Countertop
"Thank you for your kind review. We enjoyed working with you!"
Barry J.
Jul 2015
Excellent job. Excellent fit a finish. Very attentive to detail.
Response from Carolina Countertop
"Thank you so much for your nice comments. We appreciate it!"
Lisa S.
Jul 2015
Work was completed in a timely manner and has held up beautifully, including caulking.
Response from Carolina Countertop
"Thank you for your recent review on Angie's List. We are happy to know your tops and caulking have held up so well after 17 years. That's what we like to hear! Please let us know if we can be of any service in the future."
David B.
Mar 2015
They were on time with the scheduled service. Looked over area to be buffed, taped edges of sink and stove and started to work. Job was completed in about one hour. No mess left behind.
Response from Carolina Countertop
"Thank you for the favorable review. We're glad we were able to help get your tops back in shape!"
Brantley C.
Jan 2015
Contacted them by phone for initial questions about products. Jacki was very helpful and I received a generic quote for cost approximation by email the same day. Visited their showroom to view samples and see all available options. Jacki was very helpful with color suggestions and ideas. They listed on their website all the brands they have and I went to see if there were any new colors. After finding the colors I liked, I emailed Jackie back with my choices to get new quotes. Turned out, they don't deal with one brand listed on their website. Jacki quickly updated their website to remove the brand and apologized. After one more visit to the showroom, I decided on the colors I wanted and she sent me one more quote. I went to sign the contract the Friday before Thanksgiving and was told it may be December before they could go to my house and make the templates. Received a call 3 days later on Monday before Thanksgiving that they could get by the house on Tuesday. Templating took all of 15 mins with their hopes that they could get our countertops in by Christmas. One week later, they had the material at their workshop and set up installation for the week after that. (two weeks from template to install). They gave a two hour window for arrival but showed up 30 min late. Once in the house, they got the old counters out and new counters installed in about two hours. Very friendly, helpful with all my questions, would definitely use Carolina Countertops again.
Response from Carolina Countertop
"Thank you for your kind review. I am glad that you are pleased with your new tops. I apologize again that the installation scheduled before yours ran a little longer than anticipated but I am glad we were able to get your tops in so quickly! It was a pleasure working with both you and your Mom. We hope you will enjoy your tops for years to come!"
Mike E.
Oct 2014
Worked with Jackie to set up the style color and type of material for the counter top. David came and measured the work site. Michael and grew came out and installed the counter tops. The fabrication of the tops was great. They installed with out any cutting or hacking up the tops or the walls. The installation was very professional clean and neat. The counter tops look great. we are very pleased and will use and recommend Jackie and David again.
Response from Carolina Countertop
"Thank you for the great review! We're glad that you are happy with your new tops. It was a pleasure to work with you on your project. Please let us know if we can be of assistance in the future."
James L.
Sep 2014
unknown
Response from Carolina Countertop
"Thank you for your favorable review and rating. We are glad you are pleased with your new counters!"
Joe F.
Sep 2014
Great, he came when he said he would and the quality of the job was excellent
Response from Carolina Countertop
"Thank you for your great review. We appreciate your kind words. Please let us know if we can help out in the future."
Nydia B.
Oct 2012
I got a quote for countertops over a year ago. The price included
pulling out and hauling away my old 45 yr old formica countertops and
replacing that with Hi Macs Solid Surface (like corian). At the time
David said that the prices were going up. Well I did not end up having
the money until this summer. Even though costs had gone up David gave
me the previously quoted price. On installation day David and his
helper were on time. The demolition and installation was done within 5
hours. The only mess that was left was a small amount of dust on one of
my cabinets. They cleaned as they went. The countertops look
wonderful! No more eyesore! We found both Jacki and David to give
exception customer service. In fact I was talking to someone in Lowes
and they said that Carolina Countertops was one of the sub contractors
and that they were a and quot;Class Actand quot;. I agree!!! Thanks!!!
pulling out and hauling away my old 45 yr old formica countertops and
replacing that with Hi Macs Solid Surface (like corian). At the time
David said that the prices were going up. Well I did not end up having
the money until this summer. Even though costs had gone up David gave
me the previously quoted price. On installation day David and his
helper were on time. The demolition and installation was done within 5
hours. The only mess that was left was a small amount of dust on one of
my cabinets. They cleaned as they went. The countertops look
wonderful! No more eyesore! We found both Jacki and David to give
exception customer service. In fact I was talking to someone in Lowes
and they said that Carolina Countertops was one of the sub contractors
and that they were a and quot;Class Actand quot;. I agree!!! Thanks!!!
Response from Carolina Countertop
"Thank you for your kind recommendation. It has been a pleasure working with you!"
Melora B.
Jan 2012
They were great to work with. They allowed us to take samples to check what counter top looked best. They allowed us to keep it as long as we needed to. They were with us every step of the way. They came in and measured at least twice to see everything was accurate before they built our counter top. They were very courteous, clean and took care of everything even when we had issues of a little bit of bubbling on it in the rise areas few months after they installed. They came out they charged and took care of everything.
Response from Carolina Countertop
"Thank you for your kind recommendation! It's good to know that you continue to enjoy your solid surface countertops. We were glad to be able to get the warranty issue taken care of at no charge and to your satisfaction. It was our pleasure to work with you on your kitchen renovation."
Sandy T.
Sep 2011
They came out with granite samples, did measurements and gave me an estimate (actually a final cost for doing the work). David was great to work with and offered opinions and thoughts about the work to be done. Jacki in the office was also very helpful. Overall they were very professional and a pleasure to work with. Did the work on time, cleaned up after themselves and were trustworthy. I would definitely recommend Carolina Countertops.
Response from Carolina Countertop
"Thank you member for your kind words. It was our pleasure to work with you! Please let us know if we can be of any assistance in the future."
Drew W.
Aug 2011
He was reasonable and prompt. His follow up was excellent. He did what he said that he would do. He was very professional all around.
Drew W.
Jun 2011
David Lawson was very helpful with the selection of the granite. He came to my home and made suggestions. He and his crew are very professional and pleasant to work with. His wife, Jackie, in the office was also very courteous and kept me informed of the process from start to finish. They were prompt. I would use them again and recommend them to others.
Response from Carolina Countertop
"Thank you member for your kind words and recommendation. We were so pleased to be able to assist you in your selection and provide your new countertops. We hope you will enjoy them for many years to come!"
Mary H.
May 2011
Jackie and Dave were great to work with. I was especially happy with the help in picking out colors. Installation was good and I am very happy with the results!
Response from Carolina Countertop
"Thank you so much for your kind report. We very much enjoyed working with you and are happy to hear that you are enjoying your new countertops!"
Audrey L.
Apr 2011
They prompt and professional.
Perry S.
Aug 2010
Judy and Jackie were a big help in selecting the color. Gave me a sample to take along home. After a small deposit, Dave came to do a detailed measuring and template. After two weeks, Jordan and Cody did the installation of our new laminate tops (approx 76 sq.ft.) in 4 hours, including tear our, install and clean up. They were courteous, professional, seemed to be on task all the time and cleaned up very well after themselves.
Response from Carolina Countertop
"Thank you, Member, for your kind words and glowing recommendation! Our goal is 100% customer satisfaction. We appreciate the opportunity to have been of service and look forward to working with you on your new home project."
Jason C.
Oct 2008
They were very professional and made the entire process pain free. From helping select the best color choice, to showing up on time and getting the job done right away. They impressed us the whole way through. We have and will continue to recommend them to anyone looking for solid surface countertops.
Response from Carolina Countertop
"WE STRIVE TO GIVE OUR CUSTOMERS THE BEST VALUE FOR A QUALITY PRODUCT. IT IS SO REWARDING TO BE ABLE TO ASSIST OUR CLIENTS WITH ALL FACETS OF THEIR COUNTERTOP REPLACEMENT PROCESS. THANK YOU FOR YOUR REVIEW OF OUR COMPANY. PLEASE LET US KNOW IF WE CAN BE OF ANY FURTHER ASSISTANCE TO YOU IN THE FUTURE."
CAROL K.
Jun 2008
They did a wonderful job. They came out, measured it perfectly, did the work quickly and they were very tidy. It was just a perfect job. I would highly recommend them.
Response from Carolina Countertop
"THANK YOU FOR YOUR REVIEW OF OUR COMPANY. WE ENJOYED WORKING WITH YOU, TOO! PLEASE LET US KNOW IF WE CAN BE OF SERVICE AT ANYTIME IN THE FUTURE."
Licensing
State Contractor License Requirements
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FAQ
Carolina Countertop is currently rated 5.0 overall out of 5.
Yes, Carolina Countertop offers free project estimates.
No, Carolina Countertop does not offer eco-friendly accreditations.
No, Carolina Countertop does not offer a senior discount.
No, Carolina Countertop does not offer emergency services.
No, Carolina Countertop does not offer warranties.