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Cain's Heating & Cooling, LLC
Thermostat - Install or Replace, Thermostat Service, Central A/C - Install,
About us
We pride our company on reliability, great communication, integrity, and quality work. We strongly believe in giving our absolute best in all of our projects no matter how big or small. We are experts in our trade and will always keep you educated on your particular task or project. We look forward to earning your business!
Business highlights
6 years of experience
Services we offer
HVAC
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.732 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 91% | ||
| 0% | ||
| 3% | ||
| 3% | ||
| 3% |
Filter reviews by service
Showing 1-25 of 32 reviews
Brenda W.
Feb 2023
Central A/C - Install
Fast and professional.
Robert G.
Mar 2021
Ron was very professional and detailed. He was prompt and on time. He explained the job he had to complete. His prices were very reasonable, and he stood by what he quoted. We trust our heating and cooling needs to no other company than Cain's Heating and Cooling, LLC We were extremely satisfied and now are loyal customers!
Evelyn F.
Sep 2020
Central A/C Service or Repair
Ron is very professional and thorough. He knows the business and he always responds to calls quickly and efficiently.
Ayesha F.
May 2020
Central A/C Service or Repair
DARREN C.
Apr 2020
Central A/C Service or Repair
Ron is a hard working, down to earth, fair man! He is a pleasure to work with and his efficiency is top notch. I recommend him and he has a new loyal customer!
Brent B.
Feb 2020
Central A/C Service or Repair
Ron was very professional. He was quick with service and communication. He didn't try to sell me something I didn't need. He made the repair. He walked me through everything as he was doing it so I fully understood what was wrong and how he was fixing the problem. He was clean and presented a very professional appearance. He seemed very knowledgeable and took pride in his work. I would definitely recommend Cain's to anyone needing HVAC service.
Kevin C.
Feb 2020
Central A/C Service or Repair
Very professional and polite. He showed up when he said he would. The problem was diagnosed quickly and resolved the next day (due to needing the part shipped). Excellent value.
Zygmunt M.
Dec 2019
Central A/C - Install
Just got my ac replaced, pretty much the whole system. Their price and job is very competitive. He has a wonderful team of three people working together very effectively. Thanks Cain's Ps. Today it is very difficult to work with contractors - But he is a real diamond between counterfeits.
Wendy S.
Oct 2019
Central A/C Service or Repair
I am glad I called Ron to come service my system. He is professional and answered all my questions to my satisfaction. I was looking for someone to rely on for yearly service and I plan on sticking with Ron. He went above and beyond to offer me a service time that would accommodate my schedule and I appreciated his punctuality. He showed me his work so I would understand what all he was doing and so I could see the quality of his work. I am very satisfied.
Response from Cain's Heating & Cooling, LLC
"Thank you for trusting us to take care of your Heating and Cooling needs!!"
Gina G.
Oct 2019
Central A/C Service or Repair
When he fixed my HVAC our thermostat stopped working. He came back out but he charged us additional money. The thermostat was working fine until he fixed our AC issue.
Response from Cain's Heating & Cooling, LLC
"Thank you for your service. Your thermostat stopped working after I left your home not while I was working on it. Your husband verified the thermostat just simply stopped working. You have identical thermostats he placed the thermostat upstairs on to downstairs and it worked. Thus proving that voltage was there and the downstairs thermostat simply failed but was not from lack of power or shortage. Yes, I replaced it with a new thermostat and yes I charged for that. But I installed a float switch and never touched your thermostat on my initial visit and again it was working fine when I left because I checked it and your husband paid me."
Michael W.
Aug 2019
Central A/C Service or Repair
Ron was very knowledgeable and professional with his business. When I called he always provided timely service. I would definitely recommend him to family and friends. I am very pleased with the quality service I received. Thank you for my new unit.
Claudia B.
Aug 2019
Central A/C Service or Repair
Awesome work. I had an emergency and was able to come able to come out passed 9pm. I truly appreciate them! Would recommend to everyone!!!
Brenda G.
Aug 2019
Central A/C Service or Repair
I was very happy with Ronald Cain work
James T.
Aug 2019
Central A/C Service or Repair
Upon identifying potential service technicians through Home Advisor on the evening of Sunday, August 11, 2019, Mr. Ronald Cain emailed me his interest in providing home service to remedy my AC issue of not producing cool air within several minutes. I accepted his request and he immediately called to inform me that he would be able to make a home visit the very next day. Per our conversation, he arrived to my house and conducted a thorough inspection of the attic and then proceeded to the outside units. Once Mr. Cain identified the issue, he was thoughtful enough to explain it to me and the cost to complete the task. Within 20 minutes of arriving to my house, the job was completed. Mr. Cain provides punctual and professional service. I would highly recommend his service again without any reservations.
Kelvin S.
Jul 2019
Central A/C - Install
Very professional and upfront about cost and work to done. Listens to what the customer wants without trying to upsale items and services not needed. More concerned about customer satisfaction.
ELIZABETH W.
Jul 2019
Central A/C - Install
This was a disaster from the beginning. While performing the job he and his worker left smoking remnants and beer cans behind. They arrived 7/10/19 at 6pm and left at approximately 10pm. The job was unfinished, my ceiling was damaged and Mr. Cain was demanding to be paid. The next day, Mr. Cain kept sending me threatening text messages demanding to be paid. On the job his worker put his foot through ceiling causing a hole damage. I have photos of ALL the mishaps. Mr. Cain promised to have damage repaired and it still is not completely repaired on 7/21/19. The sheet-rock person showed up to ;look at the damage and never returned. Mr. Cain called another sheet-rock worker and that worker did not show up. I had to constantly ask Mr. Cain to follow up. When the worker did show up he did half of the repair and never came back to complete it. I constantly advised Mr. Cain. I trusted Mr. Cain would handle the ceiling repairs as he promised. I did pay Mr. Cain after he finished replacing the unit. I had to ask for a receipt and the receipt contained limited information. There is not a business address, phone number, etc.). He was very unprofessional and I do not think he is licensed/bond because his mechanical license #115095 does not appear on the labor licensing website and he is not registered with BBB. I am still waiting to have my repairs done, meanwhile I will report as I can about his business practices. Save yourself some time, money and troubles.
Response from Cain's Heating & Cooling, LLC
"Well I'll just say this a lie doesn't care who tells it or who hears it. I never demanded money or threatened you at any time that's not in my character. Yes a mishap happened and i paid in full for it to be fixed and you never allowed my guy to come back and finish. I have every text i sent i never disrespected or lied to you. If i wasnt licensed or insured i couldn't be a contractor on Home Advisor. I do professional work and take care of my customers. Just sad you had to lie but again i had a helper step through you ceiling that could've happened to anyone but i did everything to fix it and even have messages from you thanking me for getting it taken care of so quickly and that you would set up a time to finish it with him. And you paid no money to have it repaired. And your review never mentions that your card declined 3 times after i finished with the install and wasn't paid until following day. You also failed to mention you didn't get home until 530pm so how could we start before 6pm. You also failed to mention that your house was over 90 degrees when i arrived and nice and cool when we left at 10pm after cramping from dehydration in an attic that was well over 100 degrees. Your unit was professionally installed and you're enjoying the benefits of that but gave me a bad review over a mistake that could've happened to anyone not taking into account how much money you saved you had a company quote you 11k for that install i did it for 4700. And you just called my sheetrock guy back after 5 days but you leave a bad review because you didn't check your voicemails. Any potential customer reading this just know i go above and beyond for my customers. Anything i mess up i always make right. Ms. W. has shown me the true definition of 2 faced individuals in this world. God bless her!"
Amair R.
Jul 2019
Central A/C - Install
Tyward J.
Jun 2019
Central A/C Service or Repair
the company is family owned. the knowledge of Heating and air conditioning seem to be passed on to the next generation. the problem and cost were explain to me before any work began and no surprises afterward.
Collette J.
Jun 2019
Central A/C Service or Repair
Stellar service and work! The cost was great also. I will recommend this company to everyone!!!
Germaine M.
May 2019
Central A/C Service or Repair
Ron showed up on time and was very professional! He was knowledgeable about everything and fixed the problem in no time!! I will definitely recommend him to anyone that has heating or air conditioning trouble.
Tamika J.
May 2019
Central A/C Service or Repair
Quick diagnosis, knowledgeable about the issue. Had my AC up and running within the hour! Would definitely recommend to friends and neighbors. Should I have any additional issues he'll be my first call! Thanks Ron.
Response from Cain's Heating & Cooling, LLC
"Thank you for trusting us to get the job done!"
Annie B.
May 2019
Central A/C Service or Repair
Wish they would be more considerate make sure to check the system accurately the first time. no receipt was given.
Response from Cain's Heating & Cooling, LLC
"We diagnosed system correctly the first time we came out. You had multiple problems with system and they were not obvious until system was running and operating. Your system ran for 4 days and cooled properly before you called us back. On the initial trip you had a bad capacitor. On the second trip you had wires that had burned up from heat and age of system. Those issues are not related and again we did fix those issues. And we gave you a super discount because you didn't have money available to pay the asking price. We were more than fair and tried to accomadate you. And you never provided an email to receive a receipt! We send digital rece"
Terrance R.
May 2019
Central A/C - Install
Mr. Cain was driven to complete his obligations as a businessman; he was very punctual and arrived before time in many cases. He was courteous and very thoughtful during his interaction. His pricing was solid and the job was rendered correctly; he moved with urgency to complete all tasks. Overall, I would hire Cain's Heating and Cooling LLC again.
Response from Cain's Heating & Cooling, LLC
"Thank you for your business and review!"
Will F.
Apr 2019
Central A/C Service or Repair
I gave Mr. Cain specific instructions relating to start time, mission readiness, quality and time of completion. Mr. Cain and his team exceeded my expectations with ease due to his desire to achieve perfection and total customer satisfaction. He was rated a 5 because 5 is the highest rating; however, I would have given him and his team a 10 if possible!! Again, do not waste your time and monies with someone else! You can t get this level of quality service anywhere else and definitely not the price and professionalism!!! My neighbor got the same job done last year at $2500 more dollars and it took 3 days! Yep, they dropped the AC through the ceiling and had water running everywhere. Sloppy job, extreme frustration and more money! LOL! By the way, my neighbor s boss almost fired him for taking an extra day off to get this done! Call Cain!!!
Response from Cain's Heating & Cooling, LLC
"Thank you for your service and review!"
C G.
Apr 2019
Central A/C Service or Repair
Great to work with. Very straight forward and honest.
Licensing
Licensed*
Trade License Number
115095
Trade License Locale
SC
Trade License Expiration
10/31/2025
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Cain's Heating & Cooling, LLC is currently rated 4.7 overall out of 5.
Monday: 8:00 AM - 4:00 PM
Tuesday: 8:00 AM - 4:00 PM
Wednesday: 8:00 AM - 4:00 PM
Thursday: 8:00 AM - 4:00 PM
Friday: 8:00 AM - 4:00 PM
Saturday: Closed
Sunday: Closed
Cain's Heating & Cooling, LLC accepts the following forms of payment: CreditCard
Yes, Cain's Heating & Cooling, LLC offers free project estimates.
No, Cain's Heating & Cooling, LLC does not offer eco-friendly accreditations.
No, Cain's Heating & Cooling, LLC does not offer a senior discount.
No, Cain's Heating & Cooling, LLC does not offer emergency services.
No, Cain's Heating & Cooling, LLC does not offer warranties.