BOB CAPES PROPERTY MANAGEMENT

I used Bob Capes previously (approximately 2005) and was very dissatisfied because they called me about my property at the drop of a hat to solve every little thing and left me wondering what I paid them for. It was especially inconvenient because I don't live near my house in Lexington, I live 2 hours away in Charleston. This time around it has been the same thing. The office waits until I'm in the middle of a vacation in Australia to bother me with nonsense. On top of everything else, my agent has neglected to tell me about several fees upfront including a $450 "tenant finder fee"---despite the fact that it took them nearly 5 months to find a tenant (not the most speedy thing to be charging me $450 for in my opinion). The highest grade I'm giving for responsiveness because my agent is very nice. He is generally helpful and his customer service skills are far superior to the ladies I've had to deal with at the main office. Overall I'm very dissatisfied though and am actively seeking a replacement to use in lieu of them at the end of this tenant's stay. Thanks for reading I hope this is helpful to someone seeking property management in the future...!