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Biotek Environmental, Inc.
Mold Testing, Mold Remediation, Water or Storm Damage Restoration,
About us
Need expert water damage restoration, fire damage restoration, and mold remediation? BioTek Environmental Inc. is based in Columbia SC and serves South Carolina, North Carolina, and Georgia. We are rated A+ by BBB, and we are proud of having served more than 2000 satisfied clients since 2007. Get 24/7 emergency help to ensure that your property damage needs are dealt with efficiently and carefully. We have seen it all, let us help you restore your home. For your peace of mind, we offer the best price guarantee and a 30-year bumper-to-bumper warranty! BioTek is a top 5% remediation/restoration contractor nationwide and we will be there for you when you need us.
Business highlights
Eco Friendly
Family owned & operated
Emergency services offered
LGBTQ+ Friendly
18 years of experience
Services we offer
Water Damage Restoration Fire and smoke restoration flood mitigation moisture & mold investigation moisture control crawlspace encapsulation and dehumidification mold removal indoor air quality dry-ice blasting bio-clean up Air quality testing
Services we don't offer
Construction and repairs Ask for details
Amenities
Eco Friendly Accreditations
Yes
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Senior Discount
5%
Accepted Payment Methods
- PayPal
- American Express
- Check
- Visa
- Discover
- MasterCard
Our recent projects
- 15
Assorted photos uploaded by Biotek Environmental, Inc.
Reviews
4.8140 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 86% | ||
| 6% | ||
| 4% | ||
| 3% | ||
| 1% |
Filter reviews by service
Showing 1-25 of 140 reviews
Aaron D.
May 2025
Mold Testing and Remediation
Smooth! And efficient. Communication was touchy sometimes but otherwise good.
Al J.
Apr 2024
Mold Testing
work not done yet. However, in discussion with Ted, very helpful and knowledgeable about air qualtiy testing process.
Response from Biotek Environmental, Inc.
"Thank you Mr. [Member Name Removed]! We know how important it is for our customers to be as knowledgeable as possible! If there are any questions we can help with, please feel free to contact us any time!"
Lee B.
Oct 2023
Mold Testing, Mold Remediation + 3 more
Words cannot fully express how grateful I am to have found Biotek Environmental! Ted took a lot of time compassionately listening to my concerns and explaining the initial process over the phone. Tyler patiently shared his extensive knowledge on how mold develops along with natural ways to clean clothes and surfaces. He also explained the meter reads of mold counts and humidity levels as I tagged along from room to room during the home inspection. Every step of the process was clearly explained creating a great sense of confidence in me and Dad. Crew members Jermaine, Ray, and Matt were friendly, considerate, and diligent in their hardworking task of removing the mold source. Donna was very professional and prompt to respond to any questions by email. I could go on and on with how pleased and relieved I am to have found Tyler and company but I will just close by stating the obvious: health is vital. My elderly father's health and general quality of life have improved substantially since we hired Biotek Environmental. They are also a clean company with a generous warranty. I highly recommend them to anyone in need of a healthier home.
Response from Biotek Environmental, Inc.
"It is genuinely a pleasure to work with customers like you and your Dad. We are so glad that he is doing well and thank you for trusting in us! Please let us know if there is anything further that you need. We wish him a good health always!"
Will R.
Sep 2023
Water or Storm Damage Restoration, Fire or Smoke Damage Restoration + 1 more
Everything was done efficiently and the whole team at biotek had great communication with me throughout the whole process
Response from Biotek Environmental, Inc.
"Thank you so much. Our customers are the reason BioTek is so successful! We appreciate the opportunity to help you and know that we are here if you need anything!"
Brandon J.
Jun 2023
Home Inspection
Worked with Ted and jabe a great consult. What would have been alot to handle was done very smooth. Would highly recommend.
Response from Biotek Environmental, Inc.
"Thank you! So glad we were able to help you with your assessment and please call again if there is anything we can assist you with!"
Stroud D.
Jan 2023
Water or Storm Damage Restoration, Fire or Smoke Damage Restoration + 1 more
Water damage remediation performed on unattached garage. Charged $725.00 upfront for less than 1 hour "water damage analysis". Basic job was performed but charged for almost $2,000.00 in materials and services not supplied or performed. I complained to Ted Borys who admitted to some and excused others saying performed thousands of dollars in work not billed. Why not bill honestly for actual service provided? Asked why I was questioning since insurer approved - They weren't there to observe work. This is "Angi's" top recommendation? Dealing with Angi and Biotek turned unfortunate disaster into unpleasant and regrettable event.
Response from Biotek Environmental, Inc.
"I was very surprised to see this review. During your unfortunate emergency due to a burst pipe, BioTek responded to your call almost immediately, even though it was Christmas. We came to your home several times and worked closely with you prior to and during work because of issues you were having with your insurance company. As I recall, you were extremely grateful and complementary. We were able to deal with upfront issues and get it taken care of within days. When mitigation began, we used heaters that required refueling, which you said you would handle (in a limited capacity); When the owner learned on Saturday evening at 9:14pm that you wouldn’t be able to refuel, he drove from his home on Sunday over 170 miles, to bring the fuel, rather than waiting until Monday and losing drying time. You did contact the office regarding the Xactimate, and we explained that the insurance carrier codes things certain ways. However, while we were checking, we also noted that an error was made in billing in the insurance carrier’s favor. We contacted Insurance, with you on the line, and explained the error that we wished to correct. As you witnessed, the insurance company would not revise. If we make an error, we want to correct it. Your loss was personally handled by the owner, and throughout you were able to and did contact the owner on his personal cellphone. At the completion, you were satisfied with the work that had been done and stated that several times. BioTek has been in business in since 2007, proudly serving thousands of satisfied customers. As a result of our unwavering customer service, BioTek is rated A+ with the BBB and is a Multi-Year winner of Angi’s Super Service Award. We strive to always build better relationships; If there is ever an issue, we will gladly take care of it as quickly as possible once we are made aware of it; please do not hesitate to contact us if something is not up to your standards."
Tracy R.
Dec 2022
Water or Storm Damage Restoration, Fire or Smoke Damage Restoration + 2 more
As a disabled veteran who is going through a divorce, Ted came in a gave me peace. During this flooding of my home. He took his time and showed me tje water damage with his equipment. Not only that his reassure voice seal the deal, that I want no one else to work on my house but, Ted.
Response from Biotek Environmental, Inc.
"Ms. [Member Name Removed]: We appreciate your service!!! Thank you for trusting us to help you through this!"
Paul F.
Nov 2022
Mold Testing, Mold Remediation + 3 more
I believe that they took great care in assuring that the water damage was repaired and the mold were remedied. They worked very closely and cooperatively with me. They advocated for me rigorously with my insurance company. Very personable.
Response from Biotek Environmental, Inc.
"Thank you Mr. [Member Name Removed]! It was our pleasure to be able to successfully handle everything! We are here if you need anything else!"
Paul F.
Oct 2022
Mold Testing, Mold Remediation + 3 more
Great. Refer to previous review
Response from Biotek Environmental, Inc.
"Thank you Mr. [Member Name Removed]! We pride ourselves on customer satisfaction and strive for successful relationships always! If we can help in any way going forward, please feel free to call and let us know!"
Patrick S.
Aug 2022
Mold Testing, Mold Remediation + 3 more
Ted from Biotek noted that since I had already done some home project work, the fix needed was actually something I could do myself. He gave great feedback on the root problem for moisture continuing to build up was the lack of a hose feeding to a vent from the bathroom fan, and that a simple dryer hose running to an existing vent exit in the attic would help on that front. He then gave steps on using a vinegar solution, elbow grease, and letting the area dry for several days (avoid that shower) after killing the existing mold, before applying a layer of mold sealing primer (like Killz). He saved me at least $2500 compared to some quotes I'd received to take care of the problem.
Response from Biotek Environmental, Inc.
"So glad we were able to help you find the resolution easily! We are here when you need us, so feel free to contact us whenever you have any questions! We are very grateful for wonderful customers, like you!"
Greta G.
Oct 2021
Water or Storm Damage Restoration, Fire or Smoke Damage Restoration + 1 more
Amazing! Tyler was such a pleasure to work with. He was knowledgeable, friendly, and concise. Work was completed and we cant thank you enough!
Response from Biotek Environmental, Inc.
"Thank you! We are very glad we were able to help and please feel free to reach out if we can help with anything!"
Kathy J.
Apr 2021
Mold Testing, Mold Remediation + 1 more
Very well. Professional staff. Work was completed in timely manner
Elizabeth W.
Jan 2021
Mold Testing, Mold Remediation + 1 more
Poorly coordinated, owner refused to return to job saying it was too far away to conduct water test. Supervisor did not know how to conduct test. Agreed to facetime testing that didn't happen. Overpriced labor. Contract terms were fulfilled.
Response from Biotek Environmental, Inc.
"I'm sorry if there were any issues that occurred. Our customers are very important to us and we strive to make sure that all issues are addressed and resolved. I apologize that I cannot find a customer matching your last name, and therefore, cannot specifically address this situation; however, if there was a miscommunication on our part, I am sorry and I hope that it was resolved for you. I want to stress that if we can assist in any capacity, please feel free to contact us any time."
Jessica U.
Oct 2020
Mold Testing, Mold Remediation + 1 more
Ted did a great and thorough job of evaluating our home for mold. I would recommend this company to anyone!
Response from Biotek Environmental, Inc.
"Thank you! It was our pleasure to help you, Ms. [Member Name Removed]! Hope all is going well for you!!"
Dustin H.
Oct 2020
Mold Testing, Mold Remediation
Great, they came in and did an inspection.
Response from Biotek Environmental, Inc.
"Glad we were able to help you! Please feel free to call any time with any questions you may have!"
Nicole F.
Aug 2020
Mold Testing, Mold Remediation + 1 more
They were thorough and did the job right.
Response from Biotek Environmental, Inc.
"Thank you Ms. [Member Name Removed]! It was a pleasure to help you!"
Billy P.
Dec 2019
Mold Testing, Mold Remediation
Very professional, we ended up not needing the service, but were grateful for their response!
Response from Biotek Environmental, Inc.
"Anytime we can be of assistance, please do not hesitate to contact us!"
Maury H.
Apr 2019
Mold Testing, Mold Remediation + 1 more
Ok but their subcontractor was not very professional and project management was lacking.
Debra L.
May 2018
Mold Testing, Mold Remediation
Very professional,came back after work was completed for a post inspection.
Response from Biotek Environmental, Inc.
"[Member Name Removed], Thanks for the review! I hope all is well in the thriving metropolis o Silverstreet! We will be back out to check everything again mid-summer. Ancel"
Chandi C.
May 2018
Mold Testing, Mold Remediation
Excellent Service!
Judy P.
May 2018
Mold Testing, Mold Remediation + 4 more
Biotek is the best, most compassionate company I've ever dealt with. All the employees were top professionals with a very kind heart & ever so helpful. They answered all my questions honestly & were concerned about my health. All were knowledgeable, well trained, courteous, & performed the testing & remediation efficiently. They blocked off the place where the mold was found & protected me from any mold spores or mycotoxins the the remediation could stir up. They brought huge air scrubbers to my house to suck up all bad stuff in the air & used a special vacuum cleaner to clean the carpets, as well as cleaning the furniture. They thoroughly took every precaution & measure to get rid of all toxins & poisons from the mold that have made me so sick. I am so grateful for Biotek & pray for all in the company everyday. May God bless them more than they could ever ask or think.
Response from Biotek Environmental, Inc.
"[Member Name Removed], It was a pleasure serving you! Thank you for taking time to write this review, and thank you for trusting us to take care of your home! Than you also for your good wishes and prayers! Ancel"
Debbie W.
Apr 2018
Mold Testing, Mold Remediation + 4 more
We have worked with BioTek Environmental, Inc. on several occasions. Ancel Hamilton and his crew are truly "the best". They are prompt, courteous, professional and do immaculate work! It is extremely reassuring to have them on a project. We have used them at homes in Hilton Head, Asheville and in Highlands, NC, and in all cases, they were exceptional. Most recently, Ancel drove to our home (six hours), determined the source of a hidden leak and mold growth and followed up immediately, dispatching a crew to rectify the problem. We recommend them without reservation! Brian and Debbie Whalen
Response from Biotek Environmental, Inc.
"[Member Name Removed]and [Member Name Removed], Many thanks for taking time to write this review. It has been a pleasure serving you in your different homes since 2012!!! We appreciate the opportunities that you have given us to serve you!! Ancel"
ANGIE V.
Mar 2018
Mold Testing, Mold Remediation
I contacted Biotek Environmental the last week of February 2018 to schedule an inspection and analysis of a home my husband and I are interested in purchasing. The basement in the home has a mildew smell, and we wanted to get to the bottom of the issue as we were considering whether or not to make an offer on the home. I scheduled the appointment directly with Ted for today, March 8 at noon. I called the day before the appointment and confirmed it. We made arrangements with the sellers of the home and realtors to have this inspection done and coordinated schedules with all involved. Ted failed to show up at noon as scheduled. At 12:20, I called the BioTek main office in Columbia to make sure Ted was still coming. I was transferred to his cell phone number, and spoke to him directly. He said he was running behind schedule, but would be at our appointment once he finished with the prior customer. Note, no one from the company contacted me to tell me he was running behind for our appointment. Ted texted me at 12:47 to see if I could still be available if he arrived in 30 more minutes. I said yes, come on. He did not come. Instead, when I talked to him, he said he had called me and gotten no answer and had decided to put another customer ahead of me. Notably, I have no missed calls from Ted. But in any case, I had already confirmed my appointment multiples times and had spoken directly with him at 12:20 and texted directly with him at 12:47. So alas, after waiting for over an hour for him to arrive, Ted put another customer ahead of me on the schedule, and I have no inspection that has been performed. Now, I will have to find another company and make additional arrangements with the sellers and realtors for an inspection to be performed. I have never had any customer experience that compares to this one. This was a complete fail on the part of BioTek, and a complete waste of not only my time, but the time of multiple others involved. The only bright side is that you pay at the time of the service, so at least I did not lose any money.
Response from Biotek Environmental, Inc.
"This customer is absolutely correct. This was an abysmal failure on our part, and should not have happened. There is no excuse, and I can only apologize for the inconvenience and frustration that our failure caused. Ancel Hamilton"
Megan R.
Jan 2018
Mold Testing, Mold Remediation
Great- porch and attic are now clear and clean!
Claudia K.
Jan 2018
Mold Testing, Mold Remediation
Was supposed to send me a report.. so far have not received it..
Licensing
Bonded
Insured
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FAQ
Biotek Environmental, Inc. is currently rated 4.8 overall out of 5.
Monday: 12:00 AM - 12:00 AM
Tuesday: 12:00 AM - 12:00 AM
Wednesday: 12:00 AM - 12:00 AM
Thursday: 12:00 AM - 12:00 AM
Friday: 12:00 AM - 12:00 AM
Saturday: 12:00 AM - 12:00 AM
Sunday: 12:00 AM - 12:00 AM
Biotek Environmental, Inc. accepts the following forms of payment: PayPal, American Express, Check, Visa, Discover, MasterCard
Yes, Biotek Environmental, Inc. offers free project estimates.
Yes, Biotek Environmental, Inc. offers eco-friendly accreditations.
Yes, Biotek Environmental, Inc. offers a 5% senior discount.
Yes, Biotek Environmental, Inc. offers emergency services.
Yes, Biotek Environmental, Inc. offers warranties.
Biotek Environmental, Inc. offers the following services: Water Damage Restoration
Fire and smoke restoration
flood mitigation
moisture & mold investigation
moisture control
crawlspace encapsulation and dehumidification
mold removal
indoor air quality
dry-ice blasting
bio-clean up
Air quality testing
Construction and repairs
Ask for details