THE TREE CLINIC

unknown

I DO NOT RECOMMEND THIS SERVICE. It has taken them over 3 months to do a 1 1/2 day job in our yard. Very few return calls to inform us what was going on, weeks between visits, scheduled work was not done (so they had to return), not showing up on scheduled days and showing up unannounced on other days. Even though they eventually finished the job on Friday, 10/17, (started on July 18 or 25), the lack of communication and poor work quality is not worth the hassle at any price. Did I mention they parked a truck in my flower bed and trampled some of my 3 foot tall lantana?
Of course, you can be sure the owner, Paul Mulkay, will be here tomorrow to pick up his check!

The last time I used them was a year ago. They did a good job and I have used them twice. It went well and I was not as happy with the hedge as I was with everything else. I was not happy with the clean up. I would use them again.

We have worked with Paul Mulkey and The Tree Clinic in the past and received excellent service.
When I called, I was actually out of town on personal business. Paul offered to go ahead and go to the house to examine the tree with the cavity and give me a proper estimate for all the work. Because I was out of town, we did everything by phone, which meant a little phone tag, but from the time I made the initial phone call to the time of the work, was only about 2 weeks. That also gave us time to get permission from our home owners association for the maintenance pruning.
When he called with the estimate, we discussed the tree with the cavity. He said it was approx 1/3 of the way thru, which could be a hazard. He suggested the pruning to reduce the weight on the tree and then monitoring it for any changes. He said some trees may change in a year, and others in 20 years. It also appears that when the work was done, they may have sprayed something inside the cavity to seal it.
We agreed to have the work done, and it was completed while I was out of town. I then paid using a credit card over the phone. He said if we had any issues, we could address them when we got back in town. However, as I said, we've used the in the past and had no problems.
When I did finally return home, I was pleased with the work. I was glad to see a large part of one tree had been removed, almost like it was topped, but that portion was very dead and a danger. The tree is right beside our driveway and I am glad I now don't have to worry about it falling.
We wanted to get the dead limbs out of the trees and to thin them so that any storm winds would pass thru. We are very happy with the results.

I also appreciate Paul willing to do this all by phone. It made things a lot easier for me.

I found Paul Mulkey and the Tree Clinic using Angie's List. He came out and did a walk about on the property with me, explaining in detail what he saw as problems and what were assets. He was very patient and answered all my questions thoroughly. He is extremely knowledgeable about trees, it being a family business passed down from his father. I learned a lot from him, and he waited patiently while I took notes about varieties and species and such. I never felt rushed although I knew he had a very busy business. His crew arrived at the designated time and they too were extremely professional and courteous, and even offered to stack wood for me. They left nary a branch on the ground when they were finished with the pruning.
I should mention that the office manager is also very friendly and helpful. Their system for taking messages and returning calls is very efficient, and I can tell it is there to enhance customer communication. Any time I left a message for Paul, he got back to me almost immediately.
I had them back again last month to retreat the trees and the ground. I am extremely pleased with the work and expertise of Paul and The Tree Clinic and I know my trees and landscape are in excellent hands. I recommend them without reservation.

They are great guys, very knowledgeable. Great reputation.

We are very happy with the work they did. They are very professional, and they are arborists so they have special training.

Loved the service! Was charged $200 under estimate. His crew worked quickly and efficiently removing 9 trees and prunning 6 (two which are large Grand Oaks). The crewman who pruned the Grand Oaks in the front yard worked magic. The trees truly look like a work of art. I get compliments all the time. His right-hand man kept the crew in order and oversaw the demo (tree removal), Their machine broke grinding a stump into the ground. It was the end of the day and they returned first thing in the morning with new equipment and completed the job. If you are looking to spend serious money on tree services, this is a company you can trust. BTW, their quote was thousands of dollars under competing companies. That's right, THOUSANDS! I got five different quotes and needed some serious work done. Paul Mulkey personally came to my home to talk to me. He was the only owner that did not send a crew member to speak to me and give me an estimate. Half of the quotes were so overpriced, I felt they were trying to take advantage of me being a young woman. I suggest you at the minimum get a free estimate and speak with Paul Maulkey of the Tree Clinic. I will continue to use them, year after year.

Great. Got an estimate on Wednesday and the tree was gone on thursday.

Everything was performed to my satisfaction

They came out and gave me an estimate and they were very nice. My interaction with them was wonderful. They were polite and helpful and gave me a lot of information even though all they were doing was an estimate. They were exactly on time and very professional. I got estimates from two other companies and I went with one of them. I would use them in the future if necessary.

They were traffic to work with. He walked around the lawn with me and explained everything to me. I'm new to the area and he was very helpful. They were about 400 dollars less then the other estimates. The place was cleaner when they left then when the came. It was traffic. I would absolutely use them in the future and we even recommend them to our neighbor.

The owner, Paul, is a known Arborist in the area and has his own radio show. They periodically come and feed our trees. Since they have done a big job for us, they also come every six months to check on everything for us. They came out initially and did a very professional estimate. They then did everything that they said they would in the estimate with no surprises in price. We do not pay an ongoing fee for them to come out twice a year. They will give us an estimate if we need anymore services done. I will continue to use them in the future and would recommend them to others.