Superior Surfaces Concrete, LLC

I used SnapFix for a driveway project and requested a quote with and without oyster shell finish (for comparison). Superior was selected by Angie's List Concierge and a service date was provided, stating a quote would be given over the phone. After a few days of not hearing from Superior, I called them. The answer was something very nondescript like "hello?" or "can I help you?" which caught me off guard and was my first clue this was not a professional provider. Harold didn't seem to know what I was talking about at first, then gave me a fairly vague quote. I asked Angie's List Concierge to work with Harold to get a real quote, on paper. When I received the quote, I noticed a $3,900 difference between traditional and oyster shell finish. I called Harold to ask about it because the other two quotes I received only added $500 for oyster shell. He explained oyster shells are expensive and that other companies probably don't do it right. Eventually he admitted he made a mistake on the quote because he "wrote a lot of quotes that day." He said he probably already included the fiber and higher psi options in the price because he recommends them. We decided we couldn't justify doubling the price of our driveway just for an oyster shell finish so we were going to move forward with the traditional broom finish. I called Harold to confirm that the fiber and 4000psi was included in his quote. He said it was not and I told him I was confused by how the quote read. (You can imagine my confusion based on his admitted mistake during the last conversation). The quote was not organized clearly and it was easy to misunderstand. Given the last conversation about including those options, and given how the quote read, I told him I thought I understood the quote to include those items in the price. His response was completely unexpected. He asked, quite rudely, why he would include options in the price on his quote. I said I can't answer that question for him but he previously admitted that he had included it. The quote also read as such. He said, "I don't mean to be rude but I would like to withdraw my quote. I have a 5000 sq ft job on Kiawah and I don't need this." He then repeated the Kiawah job and "I don't need this" in case I missed it the first time. I told him I thought it was rude because I was just asking for clarification but after that comment, I agreed I would not be interested in working with him. He was quite rude. I said, "you are very unprofessional. Good luck to you." He responded with, "so are you" then hung up on me. Who, over the age of 12, says that? What kind of reputable service provider calls a potential client unprofessional AND hangs up on the client?