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One Hour Heating & Air Conditioning

Heating and Air Conditioning

About us

Heating and air conditioning with excellence, and heart. Serving Myrtle Beach, Charleston, Wilmington and everywhere in between!

Reviews

3.77 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
0%
3
0%
2
0%
1
29%


Rating CategoryRating out of 5
quality
3.8
value
4.0
professionalism
4.2
responsiveness
4.7
punctuality
4.7
Showing 1-7 of 7 reviews

Paul H.
11/2024
5.0
heating & air conditioning/hvac
  + -1 more
All work was done quickly and professionally. All questions were answered in a timely manner. Everyone we dealt with was friendly and professional. We would highly recommend One Hour heating and air !!!
Description of Work: Replaced air handler and heat pump

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Scott P.
07/2023
1.0
heating & air conditioning/hvac
  + -1 more
I replaced my entire AC system upstairs and downstairs with them 4 years ago for over $10k and have had the ongoing maintenance with them since. We had a storm earlier this week in Mount Pleasant and one of the units had a panel go bad along with the thermostat. They came out yesterday to fix it, told me nothing was under warranty since it was caused by the weather. Charged me $100 for the visit and $800 for the parts. What a complete scam. I feel completely screwed by this company at this point and will not be staying with them for the maintenance plan going forward. Buyer beware...
Description of Work: Repair AC unit

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$903

Joe F.
01/2018
5.0
heating & air conditioning/hvac
  + -1 more
Great.. arrived on time, conscious of not getting anything dirty ( wore shoe covers) did checks & added some items he thought could help with quality of air & filtering. Very qualified employee, Shawn.
Description of Work: Heat system check up.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Steven G.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
Absolutely an excellent experience. Clean, neat work.
Description of Work: Installed a complete new A/C System

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from One Hour Heating & Air Conditioning
Thank you so much for the fantastic review. We're honored by your feedback. Thank you for being the best customer on planet Earth.

Jay H.
03/2017
5.0
heating & air conditioning/hvac
  + -1 more
It went great
Description of Work: Replace heat pump

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from One Hour Heating & Air Conditioning
Thank you kindly for the outstanding review. We are grateful to call you a client. Thank you for choosing One Hour.

jean-Marc L.
02/2017
1.0
heating & air conditioning/hvac
  + -1 more
Their maintenance program is a waste of money. They are suppose to do preventative maintenance to extend the life of the equipment but in fact they do nothing. One of my unit was inspected 8 times with nothing to report and then the 9th inspection they told me that the air handler was rusted out. Has we know rust doesn't appear in 6 months (Time between the 2 inspections) .A few months after that last inspection the air handler started to leak and had to be replace. Their maintenance program is basically a way to be the first one in when the system failed they don;t do anything to extend the life and prevent breakdown.. Their maintenance program is a scam
Description of Work: I had maintenance contract on 2 houses for 4 years They replace 2 complete systems

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0

$11,000

Response from One Hour Heating & Air Conditioning
It's very rare that we have an upset customer. It's important to us to make things right between us, please call Matt at 843-448-6867, I'd like to help you if there is anything we can do to make things right.

Janice B.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from One Hour Heating & Air Conditioning
[Member Name Removed] - thank you Kindly for the A review. We're honored to have you as a customer.

    Contact information

    1113 Bowman Road, Charleston, SC 29464

    http://www.onehourmagic.com

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning

    FAQ

    One Hour Heating & Air Conditioning is currently rated 3.7 overall out of 5.

    Sunday: Open All Day

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    No, One Hour Heating & Air Conditioning does not offer free project estimates.
    No, One Hour Heating & Air Conditioning does not offer eco-friendly accreditations.
    No, One Hour Heating & Air Conditioning does not offer a senior discount.
    No, One Hour Heating & Air Conditioning does not offer emergency services.
    No, One Hour Heating & Air Conditioning does not offer warranties.

    Contact information

    1113 Bowman Road, Charleston, SC 29464

    http://www.onehourmagic.com

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day