Moving Starz

The guys did fine moving my stuff. The issue is the bad business. I paid a deposit, and then at the end I paid for the service. I later realized I didn’t deduct what I already paid for the deposit. Moving is a very stressful, hectic and expensive task. Lots of options unexpected expenses. So when I contacted them and politely requested to be given back the overpayment money, Tim told me no. Said it was on me that I did that, and that money is gone. We’ll, as a single parent, working full time and paying out of pocket for classes, I needed that money back and I still do. Tim said I could have it as a credit on another move, when I contacted him the next week to schedule, he pretended to not who I was and then proceeded to ignore me. Why? The overpayment was an accident, so on top of not giving me back money that is rightfully mine, he then went back on his word to let me schedule another move and use the overpayment as a credit. That is just bad business and it’s not right.