Extra Space Storage

Storage, Moving Companies

About us

Cost is determined by the service. Additional hours: gate hours Mon-Sun 6:00 AM-10:00 PM. Additional phone: existing customer (843)766-1559.

Services we offer

Storage facilites

Reviews

5.09 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.7
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-9 of 9 reviews

Holly G.
01/2016
5.0
storage units
  + -1 more
I have been in the climate control building on this property since it was built. there have been two previous owners. the first owner kept the building in relatively decent repair. The second owner did not. There were several issues that took forever to resolve. not on the part of the workers, on the part of the owners. This new owner has cleaned the place up and now its really clean. even the doors to the units are clean. a great improvement and less dust in your unit. The Two guys who work here, dave and corey are really good. if you tell them there's something wrong, they come out and fix it immediately. they are always pleasant and professional. Also, now you can reach them by phone in an emergency or even just with an important problem. With the other two owners, especially the last one, it was almost impossible to reach anyone. Now, they close the big metal gate earlier so there is more security on the property. I do however, hope they do not raise the rent. The other company raised it 3 times in two years. not a good thing. Overall, there has been a vast improvement here. .
Description of Work: The storage facility keeps getting cleaner and better run than when previous owners had it.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$131

Judy S.
06/2014
5.0
storage units
  + -1 more
Easy to access unit and well lit. The facility is clean and is kept at a reasonable temperature.
Description of Work: Extra Storage by the month.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$195

Elizabeth S.
07/2013
5.0
storage units
  + -1 more
Organized, professional, courteous, friendly and prompt. Accessible to answer questions on the phone or in person. The facility is immaculate. Reasonable rates. Employee lives on the premises for added security. I highly recommend this company.
Description of Work: Provide storage space

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Robert R.
05/2013
5.0
storage units
  + -1 more
The facility was nice and the paper work was all digital. To get the best deal reserve via their website instead of on the phone or in person.
Description of Work: Provided clean safe off site storage that was climate controlled for a reasonable price.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Thomas L.
05/2013
5.0
storage units
  + -1 more
43The rented storage space was clean, safe, and well lighted. The staff was exceptional and very helpful and efficient. I will recommend this storage company to all my friends. Just one thing...to get there I had to navigate Ashley-Phosphate Road...not easy for a new resident in a 91 Chevy Van. Try to avoid the 5PM rush hour if you travel that way to get to Old Trolley Road.
Description of Work: I stored my belongings upon very short notice (2 hours) with Extra Space Storage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Ami A.
03/2013
5.0
storage units
  + -1 more
This storage facility was a great match for our storage needs. It has extended hour access. We would recommend this storage facility to people needing extra space or in between moves. Great clean facility!
Description of Work: We used the facility to store our home furnishings while we were building our new home. It was clean and convenient. The staff was professional and helpful. We received a AAA discount which made it very reasonable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Ryckie W.
07/2012
5.0
moving companies, storage units
  + 0 more
We are very happy with Extra Space Storage facility. The cost was a special for the first month it was $20 if you have AAA and $10 for insurance and we took the minimum to cover only $1000. The price goes to the regular price of $200 after the first month. We will only be there 4 weeks. The Extra Space Storage employee, a lady was very helpful and professional. The facility is climate controlled and it has great security. Everything went very smoothly because she gave us all the information we needed. They also have all the amenities to help you move your stuff into the storage compartment. If the need for storage comes up again we will definitely go back there!
Description of Work: Our daughter need storage for a brief time while in transition. We inquired about this facility around the 1st of July and the lady that was working that day was very helpful. She showed us the facilities and gave us all the tips and hints we could possibly use. We moved our daughter's stuff in on July 7th.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

Dale J.
05/2012
5.0
storage units
  + -1 more
My experience with Extra Space met my expectations.
Description of Work: Extra Space provided a neat clean storage facility for me. They were professional and a good value. I feel that my items in storage are in a safe spot until I need to access them again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

BARBARA S.
03/2010
5.0
storage units, moving companies
  + 0 more
They are absolutely fabulous. They have been very accommodating. I am moving my things into a smaller unit, and they helped me with that. Because I am getting rid of some things I have decided to donate to Habitat for Humanity, they said they would store those things in an empty storage unit until they could be picked up. It is refreshing in today’s society to find a company that is so service-oriented. They really step up to the plate, and I couldn’t be happier with them. The four story building on Glen McConnell Parkway is built solidly and clean as a whistle. It is also temperature controlled.
Description of Work: I have been with them for three years. I started out paying $3,000 and I have now downsized to $1,600.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

    Contact information


    Service hours

    Monday:
    9:30 AM - 6:00 PM
    Tuesday:
    9:30 AM - 6:00 PM
    Wednesday:
    9:30 AM - 6:00 PM
    Thursday:
    9:30 AM - 6:00 PM
    Friday:
    9:30 AM - 6:00 PM
    Saturday:
    9:00 AM - 5:30 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Storage,
    Moving Companies

    FAQ

    Extra Space Storage is currently rated 5 overall out of 5.

    Monday: 9:30 AM - 6:00 PM

    Tuesday: 9:30 AM - 6:00 PM

    Wednesday: 9:30 AM - 6:00 PM

    Thursday: 9:30 AM - 6:00 PM

    Friday: 9:30 AM - 6:00 PM

    Saturday: 9:00 AM - 5:30 PM

    No, Extra Space Storage does not offer free project estimates.
    No, Extra Space Storage does not offer eco-friendly accreditations.
    No, Extra Space Storage does not offer a senior discount.
    No, Extra Space Storage does not offer emergency services.
    No, Extra Space Storage does not offer warranties.
    Extra Space Storage offers the following services: Storage facilites

    Contact information


    Service hours

    Monday:
    9:30 AM - 6:00 PM
    Tuesday:
    9:30 AM - 6:00 PM
    Wednesday:
    9:30 AM - 6:00 PM
    Thursday:
    9:30 AM - 6:00 PM
    Friday:
    9:30 AM - 6:00 PM
    Saturday:
    9:00 AM - 5:30 PM