Donnie Long Roofing & Const

There is an issue with work that was done by Donnie Long that is under warranty. Donnie refused to stop by to look at it or take responsibility. He said it is a manufacturer issue and that he doesn't have time to get involved with it.

one year ago mr. long replaced a leaky flat porch roof for me. however, being unfamiliar with the roofing system of my house (concrete tile), he unfortunately created a number of additional leaks where the main roof ties in to the porch. he made a couple attempts at fixing the problem, but ultimately walked away from the job wihout any effort towards restitution - to this day i am still trying to fix the damage.

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I sent Mr. Long a text regarding what I thought was a leak in the roof somewhere in the vicinity of the chimney. He went to my house and based on his assessment, suggested that I have the chimney flashing and some roof shingles replaced.  He gave me an estimate for the work and a five year warranty.  I texted him and told him that I wanted him to do the work.  I happened to be home when Mr. Long came to my house to perform the work.  I invited him inside to show him where the water was coming in.  After seeing the inside, he said that I probably didn't have a roof leak at all since none of the drywall was wet, especially after all the rain we had just had from Tropical Storm Colin, but maybe the chimney cap needed to be replaced.  He said he would get on the roof and take a look.  After coming down, he showed me where it appeared that the chimney cap was not down far enough on the chimney.  He adjusted the chimney cap.  When I asked him how much I owed him, he said to give him whatever I thought was fair.  I took into account the two trips he made to my house and the fact that he did not take advantage of me and do a repair that I did not need.  I also took into account that it was less than a week from the time that I first contacted him to the time that he did the work.  I was so grateful for his willingness to come out to my house, which was a pretty good distance for him, and his integrity for not performing work that I did not need. When I paid him, he actually asked me if I thought I should give him that much.  I told him that I did think it was fair considering the two trips he made and for the value of his time and integrity.  

He was fast and efficient.   It looked good and he cleaned everything up.

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scraped off old shingles ...down to boards no wood damage . son and friend had fixed back corner new felt underlay, new architectural shingles. 2 days awesome job, brand new trailer to haul away debris, cleaned up area

I have an old metal roof that was leaking. Replacing was not an option since code had been changed and I could not replace a deck that has been on the house for 30 years. Was referred to Donnie by a friend. I'd gotten a quote from another company for $35K.  It would have been the same to replace it. Donnie came out and beat the price by almost half. He also moved me up on the schedule to take advantage of the weather before it go cold. His work was excellent, clean-up and debris removal spotless. I highly recommend him!

good job, cleaned up nicely, professional attitude

Job went great.  No problems at all.  He showed up when he said he would, performed the job in 2 days, including cleanup and hauling off of all trash and debris.

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We are pleased with them. The price was reasonable and fair. They are hard worker. They did a good job and they cleaned up. They are excellent.

They had to come in and take over for another contractor.  They were in and out within two days.