Coastal Landscape Design

Landscape Design and Estimate presented in May, 2016. Suitable for presenting to HOA. Work began in late July, 2016. Courtyard patio was professionally done and completed reasonably on time. During installation, Contractor responded to owner change requests, including extending a walkway, and shifting another from original plan, and including a step-down in the courtyard to account for ground slope. Landscape plantings were installed with modifications suggested by the contractor. Some plantings unevenly located in their beds, off by six inches or more. One or two specific plants ordered were not available, were promised back ordered but never delivered. Owner presented one concern on closing, regarding horizontal lay of patio, up to level of garage doorway and possible effect on drainage. Contractor assured that resolution would be made of any problems. Tabby walkway was delayed, and promised for January 2017. In early September, 2 months later, with heavy rains, water pooled up at garage door and several gallons leaked into the garage. Several of recently planted beds saturated and retained water for 5 days or more. Over course of next 5 months 35% of plants began yellowing. One umbrella palm, transplanted, died, Owner contacted Contractor formally in January 2017 of problems with drainage around garage and flooding, and to remind of desire for Tabby walkway. Contractor responded with intent to resolve. In April, Owner again contacted contractor, with specific examples of plants now dying, due to "drowning" from standing water around roots. Contractor inspected onsite, and again, assured remedial work to happen. In June, and again, July, 2017, Owner again contacted Contractor by phone voicemail and emails, with specific requests to resolve drainage, flooding into garage, replacement of $700 worth of drowned plants, and scheduling of the Tabby Walkway. To date has received no response. To minimize further damage, Owner was forced to resolve flooding, modify paver patio for improved drainage and replace dead plants, at own expense and labor, approximately $1000 worth. Rated poorly for poor to no responsiveness and no resolution to quality problems identified post installation.

Terrific company and GREAT customer service. They provided detailed info about the properties of each type of mulch, and an easy method of calculating the quantity I would need. I had a miscommunication about the exact location of the mulch delivery, and the owner actually came to my house to help me get it where it needed to be. Incredible! Local owner really is serious about customer service. I recommend them 100%!

Once the HOA approval process was complete, the actual installation went quickly and we are very happy with the final product. Communication/follow-up was an issue at times prior to installation.

Great. They worked quickly and cleanly.

Fine

A slight discrepancy with the quote, but the work was good.

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We worked closely with CLD to come up with a design for our patio and they did the installation. They were very easy to work with and very professional. They were able to trim some costs to meet our budget and the final cost was exactly as quoted. The installation went smoothly (they handled a delay in the paver delivery with fantastic communication to us), and the quality was top notch. Very pleased with results and hope to work with them again.

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Everything was great! They listened to what we wanted and were polite, respectful, and punctual!

Our yard was a bizarre, poorly done Asian landscape when we moved in.  It was full of rock paths to nowhere, weed-only grass-like patches, juniper bushes and monkey grass.  We referred to the back yard as the "dirt pit" because that's all it was.  Kevin, Pete and the team did unbelievable work turning around what was a very embarrassing entry to full on curb appeal.  We went from the weirdest yard on the block to seriously one of the best in the neighborhood.  
To detail all that was done, they: 
Took down 5 trees (3 sweet gums in the back yard- yeah, you know, the ones that drop the prickly balls, and 2 pines in the front yard).  
Completely demoed and re-graded both the front and back yard.  The root systems were a huge pain!
Transplanted a few prize items- canna lillies, in particular. 
Sodded with gorgeous Zoysia in the front and back yard. 
Created new beds with all new plants so that we have blooms in some part of the yard year-round.  
Replaced a section of fence in the front that we had to take down to allow trucks/bobcats in the back yard.
Layed pinestraw galore. 
These guys did this project on budget and on-time when some other landscapers we met said it couldn't be done on our budget of $10-15k.  They created a truly enjoyable space that we love to spend time in year round and is pretty low-maitenance to keep looking beautiful.  The grass has stood up really well to our German Shorthair and is really thick and lush.  All the plants are doing great too.   I can't say enough about their willingness to work with you on a budget.  They created a design that has been beautiful from the start, but also allowed us to build on it over the years.  They were also responsive to a couple small issues we had and resolved it right away.   Would absolutely recommend them!

It went well. We had lots of rain that slowed things down. At one point, Debbie was not happy with the paint color of the stucco wall and recommended we repaint (at her expense). She was on site nearly 100% of the time. Overall very pleased and would recommend her.

EXCELLENT work - friendly, responsive.

We experienced a cracked concrete driveway, dying sod pieces, unavailable plants, and two misdirected irrigation heads. Pete and his team fixed everything in a timely manner. We absolutely hope every project we undertake goes as smoothly and professional as CLD provided.

They came on time and they were professional. They got the job done and I could not ask for a better job.

It went very well. They were good.

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I really liked the owner and the follow-up has been good. They delivered what they said they would deliver.

I actually came in contact with this provider because of a problem with another company.  I was delighted with the service provided.  The workmen were very prompt and efficient.  Fixed my system just fine.  I would call them again.

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After struggling with another well known landscaper in the area, we made the switch to Coastal Landscape and Design and have never been more pleased and impressed with all they have accomplished.  Kevin and Pete's professionalism are second to none.  Their estimates and proposals were well though out and right in line with the work they performed.  The suggestions they gave us were just that.  No pressure to add additional items.  In fact, in some areas they suggested things we could do at a much cheaper price. The crew was friendly, neat and got the job down quickly and efficiently.  Any issues we have had have been address and taken care of immediately.  We would definitely recommend Costal Landscape and Design to anyone looking to beautify their home and maintain their landscapes appearance.

Kevin and Pete were on the ball, beautiful design with complete graphics, layout and detailed configuration on paper. This eventually led to acceptance of a wonderful design and full disclosure of pricing, name of plants and names of the suppliers of the hardscape. The crew who implements the design were friendly and courteous, extremely hard working and efficient. Kevin was always informative if the implementation wasn't to the specifications of the original design, always kept us informed. Ryan, the young man, responsible for irrigation was likewise excellent. I would highly recommend them. I told Kevin and Ryan that they could use us as a reference.