Approved Pro
Creative Pool Solutions
Swimming Pool Heaters Installation and Replacement, Swimming Pool Heaters Repair or Service, Swimming Pool Covers Installation and Replacement,
About us
Creative Pool Solutions delivers expert repairs, diagnostics, upgrades, and consulting for residential and commercial pools throughout Charleston and the Lowcountry. Formerly Chemistry Pools (est. 2006), we specialize in smart, precision-driven service that makes your pool system work beautifully. We handle equipment repairs and upgrades including pumps, filters, heaters, salt systems, and automation. We provide scuba-certified leak detection, heating and cooling solutions, saltwater conversions, and energy-efficient system redesigns. Our services also include commercial pool work, safety cover installations, swim current systems like Endless Pools and Badu, remote video consultations, and backyard enhancements like custom outdoor kitchens. We are authorized dealers and service providers for Hayward, AquaCal/AutoPilot, Speck/Badu, and Endless Pools.
Business highlights
19 years of experience
Amenities
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.977 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 69% | ||
| 3% | ||
| 0% | ||
| 0% | ||
| 0% |
Filter reviews by service
Showing 1-25 of 77 reviews
Kelly S.
Apr 2023
Swimming Pool Heaters Installation and Replacement
Great service, returned all calls quickly. Installation was done as soon as heater was delivered and the yard was left in better condition than when they arrived!
Roy B.
Feb 2023
Jeff solved a problem leak in my pool that no one else wanted to tackle, at a tenth of the cost. Professional and knowledgeable.
Steve K.
Feb 2021
In Ground Swimming Pool or Accessories Repair or Service
Chemistry pools has once again delivered 5 star service. Quick, efficient and economical too. Where others folks are trying to sell you more than what you need, Frank is building long term customer satisfaction. Took time out of his Saturday to get my pool back up and running.
Steve K.
Sep 2020
In Ground Swimming Pool or Accessories Repair or Service
Customer service, product knowledge and a desire to do the right thing for customers make The chemistry pool team a great choice for any of your pool needs. Have had them out for two unrelated service issues and they have been excellent on both.
Jim M.
May 2020
In Ground Swimming Pool or Accessories Repair or Service
Barrie T.
Apr 2020
Swimming Pool Heaters Installation and Replacement
Ensures work is complete. Communicates well and keeps customer informed. Precise and accurate and maintains time frames of work time quoted
Sandi E.
Mar 2020
In Ground Swimming Pool or Accessories Repair or Service
He is meticulous in his work. Something I will always remember Very pleasant and meticulous in his dress and his work tools. I would use him again and refer him to my friends
Kristin B.
Nov 2019
In Ground Swimming Pool or Accessories Repair or Service
Wonderful customer service
Barrie T.
Nov 2019
In Ground Swimming Pool or Accessories Repair or Service
Great customer service. Keeps you informed of progress status
Dawn R.
Nov 2019
In Ground Swimming Pool or Accessories Repair or Service
Matt F.
Nov 2019
In Ground Swimming Pool or Accessories Repair or Service
Joe D.
Nov 2019
In Ground Swimming Pool or Accessories Repair or Service
Jon F.
Aug 2019
Swimming Pool Covers Installation and Replacement
Prompt and knowledgeable
Jo O.
Aug 2019
In Ground Swimming Pool or Accessories Repair or Service
Frank was great! He responded quickly and showed up on time with professionalism and quality work. He also accomodated an additional request without hesitation!!! Highly recommended company!!!
David B.
Jun 2019
In Ground Swimming Pool or Accessories Repair or Service
Frank is a true professional that goes out of his way to explain what he is doing. His work is top quality and if there is an issue with it, he will come back to rectify the issue in order to provide quality customer service.
Judy F.
May 2019
In Ground Swimming Pool or Accessories Repair or Service
Frank was extremely responsive, knowledgeable, and professional. He accommodated my request for additional on-the-spot work and also offered suggestions for things I could do for my standard pool maintenance. He showed me what he was doing and how the pool functioned. Frank's service was EXACTLY what I needed, and all within 24 hours (I will point out that I first called all the big pool companies and they couldn't come fix my problem within 2 weeks). Frank and Chemistry Pools is now my #1 go-to. I trust him.
Joyce D.
May 2019
In Ground Swimming Pool or Accessories Repair or Service
I highly recommend this company.
Doug B.
Apr 2019
In Ground Swimming Pool or Accessories Repair or Service
Frank is great. He found the leak in my pool within minutes, provided repair options, and fixed the issue. I would recommend him without reservation.
Tom S.
Oct 2018
Swimming Pool Heaters Installation and Replacement
The gentleman who I hired was truly a gentleman. He was not pushy and was attentive to my desires in what I wanted in recommending equipment. It was installed quickly and professionally. I would highly recommend them to anyone looking for a pool maintenance of any sort.
Steve K.
Sep 2018
In Ground Swimming Pool or Accessories Repair or Service
Very knowledgeable and customer focused. Not just trying to sell you expensive equipment or fixes. Would highly recommend.
Don M.
Aug 2018
In Ground Swimming Pool or Accessories Repair or Service
Frank has repaired our hot tub and in ground swimming pool.He is our go to guy on any repairs we need.He knows his stuff and is a pleasure.
Thomas W.
Jun 2018
Martha J.
Jun 2018
Frank is wonderful. Competent. Resourceful. Full of integrity. Knowledgeable. Personable. Does what he says he will do. Prompt. Would recommend highly to others and would hire again without hesitation.
Molli L.
May 2018
Swimming Pool Heaters Installation and Replacement
Frank Fletcher has to be the most honorable and trustworthy contractor I have ever met. I have never made a review for anybody before but I had to for Frank. He is absolutely wonderful, highly highly highly recommend.
Russell S.
May 2018
In Ground Swimming Pool or Accessories Repair or Service
Frank replied quickly, showed up when he said he would (a rarity these days), was knowledgeable and did a quality job. Will use again.
Licensing
Licensed*
Trade License Number
127026
Trade License Locale
SC
Trade License Expiration
10/31/2026
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Creative Pool Solutions is currently rated 4.9 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Creative Pool Solutions accepts the following forms of payment: CreditCard
No, Creative Pool Solutions does not offer free project estimates.
No, Creative Pool Solutions does not offer eco-friendly accreditations.
No, Creative Pool Solutions does not offer a senior discount.
No, Creative Pool Solutions does not offer emergency services.
Yes, Creative Pool Solutions offers warranties.