CERTIFIED RESTORATION DRYCLNG

We should have suspected something when we found several clothing items that did not belong to us but because we were living day to day in a rental and not knowing how long the repairs were going to take we did not look any further beyond what we immediatly needed. It was about 10 months before all repairs had been completed and we were able to move back into our home. As we began hanging the curtains we found all but one set was damaged. Examples of the damage ranged from the outer material shrinking so much that the liner curls up to the front, the bedding material, table coverings and curtains faded drastically in random places, the tassels on curtains and pillows were melted, drapes still having soot on them, fringe material torn off and placed into plastic baggies and stapled to the material, sewn creases in valances torn out and replaced with safety pins and custom curtains that were machine washed. CRDN has refused to accept any responsibilty for these damages as they claim it had been too long since they were delivered. We explained we had no reason to take them out of their protective packaging but they refused to accept any responsibility. They claim we inspected them when they were delivered and we have proof that we did not. We are now dealing with the insurance company over this.