ALLTRONICS, Inc

See above, it was an awful, unprofessional experience

I did not receive any phone calls. They had the TV for months, and I could not get any information form them. I tried calling them but their number wasn't working correctly the first week they had it. I found later that they had a new number, which was a cell phone, so I called that. They answered the phone unprofessionally and I asked about my TV. The owner said he didn't know anything at that time because he was not at the shop. Later I got in touch with the original guy who took my TV and he said he did not know what was wrong, but that they would call as soon as they knew something. I never got a call after that. I had them take it on April 20, 2012 and I did not have it returned to me until around June 1, 2012. They had to have a part shipped to fix the part that failed. I had asked them later if the part fixed it, but they said they never received the part. I asked if they called the company to see if the part was shipped. They found the part was shipped, but to the wrong address. They finally got the part in, but it did not fix the problem. They said they did not know what was wrong. Through the whole experience, they were very unprofessional, and their communication was terrible. They never called me to update me on the repair, and it took almost 2 months to get the TV returned.