All Creatures Veterinary Clinic

My dog died about two hours after Dr. Baxter performed a routine teeth cleaning and extraction. Dr. Baxter released him to me before he was recovered from anesthesia. When I raced back to Dr. Baxter with my dog, here is what happened: (1) When I called Dr. Baxter from the car, he told me to "find some emergency vet." (2) When Dr. Baxter performed chest compressions on my dog, he positioned my dog to be lying on his left side, which means his heart was not facing up towards Dr. Baxter's hands -- dogs should be lying on their right side so that the heart can be pressed. (3) Dr. Baxter would not tell me that my dog was actually dead despite me repeatedly asking, "Is my dog dead?", instead leaving that task to my friend who met me and is an M.D. (4) Dr. Baxter told me I "brought him in cold." (5) Dr. Baxter locked me out of the room that he was in with my dog by opening a drawer inside the room to jam the door closed. (6) When I asked Dr. Baxter several times through the closed door to please let me into the room, he said "this is my room" or "this is my hospital." (7) Eventually, after I was allowed in, I asked Dr. Baxter to leave me alone in the room with my dog so that we could have a moment of peace, but Dr. Baxter refused to leave. After several minutes Dr. Baxter left the room, but he then returned and closed the door behind him. (8) Dr. Baxter leaned on the closed door with his arm pressed out against it; when I asked why he was leaning on the door as if he would not leave or as if I could not leave, he moved his hand just a few inches to his left so that his weight was on the door frame instead of the door panel itself. (9) When I was sitting on the floor holding my dead dog and asked Dr. Baxter again to please leave me alone in the room with my friends, he walked over to me, crouched down over me, and said, "I have news for you, this is my hospital, not yours." (10) When Dr. Baxter was done trying to assist my dog, he left the breathing tube in the dog's throat for several minutes and only later removed it when I asked him to. (11) Finally, when my friends and I left All Creatures Vet Hospital with my dead dog, we were encouraged to leave through the back door. Dr. Baxter is new to All Creatures. All of the positive reviews here and on Yelp are for Dr. Berger or Dr. Cutler.

We have used All Creatures for our cat's regular checkups since we got him about 2.5 years ago. The staff was very friendly and scheduling an appointment was easy. We have had had our 3 year old cat checked by both doctors and both were very friendly, kind, and helpful. I would recommend them and continue to take my pets there.

We have been using All Creatures for years, though ups and downs with new pups and veteran kitties. They have always shown compassion and have listened carefully to my concerns. I feel they have applied the less is more philosophy and have ordered only testing that was necessary. Treatments are well researched and performed with great care and results. I would recommend them to all my pet loving friends.

I like everything about this veterinarian. The staff is great! They are warm and friendly. I feel like they are focused on the care of the animal and the owners.

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The vet is really friendly. He answers all of your questions thoroughly. It seems like they always have an appointment time when I need it. They are convenient.

I had a triple A+++ experience. Dr. Berger came up with the diagnose that no one else could. Dr. Berger has one of the highest level of care loyalty, dedication, professional, and love that I've ever seen. He is honest and upfront. He doesn't pull any punches, but he does deliver bed news graciously. He is an optimistic vet willing to give the animal every chance. He uses both traditional and alternative treatments like acupuncture. On a separate case I attribute the return of any level of mobility to a cat who had a stroke to Dr. Berger's acupuncture treatment. Dr. Berger has gone to lengths to give an animal a chance that I have never seen another vet do. Dr. Berger is the nearly as sad a the pet parent upon losing the client. When I saw my cat had reached the end of his line, Dr. Berger ensured it was every bit as beautiful as an animal passing could be.