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911 Restoration of Charleston

Carpets or Rugs - Clean at Home, Recovery Service - Water Removal, Drywall - Install,

About us

911 Restoration of Charleston is a full-scale water damage cleanup restoration company offering you peace of mind after a disaster. We provide water damage restoration, sanitization, mold removal, fire & smoke damage, reconstruction and everything in between with 24/7 availability. Take precautionary actions during the coronavirus. Our techs are trained to sanitize and clean your property with disinfection solutions and follow CDC and EPA protocols. Disasters can happen anytime due to pipe bursts, flood damage, roof leaks, storm damage or other water damage-related emergencies. Fortunately, our IICRC-certified techs will rapidly respond within 45 minutes to handle any water related emergency and help minimize damage.

Business highlights

Emergency services offered
9 years of experience

Services we offer

Air duct, Ash and Tar Removal, Black Water Removal, Complete Home Renovations, Disaster Restoration, Fire Damage Restoration, Floodwater Extraction, Leak Repair, Mold Remediation, Mold Spore Removal, Mold Testing, Mold and Fungus Removal, Pipe Burst Repair, Ruptured Hose Repair, Sewage Backup Cleanup, Sewage Decontamination, Smoke Odor Removal, Smoke Stain Cleanup, Visual Mold Inspections, Water & Smoke Damage, Water Damage Restoration, and Disaster Remediation Services

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.25 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
0%
3
0%
2
0%
1
20%
Showing 1-5 of 5 reviews
Anthony N.
Jul 2019
1.0
$6,500
McQueeney is a liar & rip off! He tried to get payment before completing the work multiple times. His workers (Cody & Ishmael) took select pictures of only the good areas. They didn't think we would go under the crawlspace & take our own pictures. We were about to pay his worker but decided to check behind him. He tried to stop us. There was still mold & debris throughout the so-called cleaned crawlspace. Of course we didn't pay! I called Mr McQueeney to complain & he made excuses for the shoddy work! I told him not to have them back on my property. The following week our hvac company began working in the crawlspace. During, this time Mr McQueeny snuck another worker, John, on my property to try to fix their botched work. This interfered with the hvac work. I caught John & told him to NEVER come back on my property. John thought I was aware of him being there. I emailed Mr McQueeney! 911 Restoration trepassed & still didn't clean or remove all of the mold in our crawlspace!! I don't know how they are still in business. SCAM ARTIST!!! I found another company to properly clean our crawlspace. This con artist had the audacity to put a mechanical lien on our property that we have to fight! STAY FAR AWAY from DAVID MCQUEENEY aka 911 Restoration!

Gregory D.
Sep 2017
5.0
Yes, I recommend this pro
Great to work with. GreT results
Response from 911 Restoration of Charleston
"Thanks for the review [Member Name Removed]!"

Forrest D.
Jan 2017
5.0
Yes, I recommend this pro
Being a first time homeowner, water damage has been one of the most intimidating and alarming issues I have yet faced. Mr. McQueeny, the owner, has been hands on from the initial call. Their team has been extremely helpful providing guidance, solutions, and personal attention to details that have given me the peace of mind to get through my loss. Whether you file a claim with insurance, or your having to pay out of pocket, Mr. McQueeny will work with you on fair rates, advice on how the claims process works, and provide great solutions. Mr. McQueeney was a claims adjuster before buying this company and is fully competent in walking you through how a claim works from the insurance angle. He has always been prompt and answered his phone right away whenever I have had any questions through this process. I personally recommended this company to anyone going through issues with known water damage or unknown issues in the home that are causing allergies or health issues due to bad air quality air possible latent mold. Their team has been extremely professional and I am very thankful to have found them.
Response from 911 Restoration of Charleston
"It was a pleasure diong business with you. You like many others were very concerned about the insurance process and it was my pleasure walking you through that process. It was easy for me being a former adjuster and handiling the necessary insurance paperwork and pricing. If I can help you or anyone you know with mold or water loss in the future please call."

Lauren P.
Nov 2016
5.0
Yes, I recommend this pro
$250
Very professional, let me know when they would be available, serviced three properties for me. Dried out carpet, cleaned up water all over first floor
Response from 911 Restoration of Charleston
"It was a pleasure working with you. Your concerns about the insurance coverage are common in our business. Handling Insurance claims is our business and we always provide the proper insurance pricing and paperwork. Please contact me anytime in the future if I can service you or any of your friends."

Lauren P.
Oct 2016
5.0
Yes, I recommend this pro
$250
It was A + work!

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

911 Restoration of Charleston is currently rated 4.2 overall out of 5.

911 Restoration of Charleston accepts the following forms of payment: CreditCard

Yes, 911 Restoration of Charleston offers free project estimates.

No, 911 Restoration of Charleston does not offer eco-friendly accreditations.

No, 911 Restoration of Charleston does not offer a senior discount.

Yes, 911 Restoration of Charleston offers emergency services.

No, 911 Restoration of Charleston does not offer warranties.