Precision Granite & Marble
About us
personal service from selecting color to installing the granite/marble in your home/business
Business highlights
Services we offer
Caesarstone, Cambria, bathrooms, fireplaces, free estimates Granite & Marble as well as Solid surface materials like Silestone, kitchens, outdoor grill areas buffets & Much more Kitchen sinks Bathroom Sinks
Amenities
Emergency Services
Yes
Free Estimates
Yes
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Stellar experience from beginning to end. Leslie, who manages the office and helped us pick out the granite, is extremely customer oriented. She doesn't push you toward buying any particular product, but makes sure you thoroughly understand each product and color so you can make a wise decision. I had gone to another granite store where I had been handed some samples and was sent on my way. Leslie goes far above and beyond that to enable you to fully understand the process. I tend to be rather anal, and she was extremely patient with all my questions.
Jaco, who supervises the installation, came out and measured for the countertop. He suggested, at the time, that many people like to put a cap of the same granite on the knee wall in the bathroom. He said that if we weren't sure we wanted to do that he would cut the cap, round the edges, polish it, and bring it back to set on the knee wall to see if we liked it. We liked it and, unbelievably, there was no charge. While he was at our house we told Jaco about the problem with our Silestone breakfast bar and the large braces under it that caused us to bang our knees on them, since they weren't appropriately spaced for our bar stools. He suggested his installers could lift up the Silestone countertop, remove the braces, and install two metal bars that would support the countertop, yet be almost invisible. That was done on the day they installed the bathroom countertop and it looks great. Then, while there, Joco also noticed the uneven edge at the seam of the kitchen countertop, where one piece was joined to another. His installers proceeded to shim the dropped side of the countertop and apply epoxy and appropriate color to make the repair.
BTW, the two installers, Guillermo and Abi, were extremely careful and polite. You don't always know if installers will be equal to the excellent experience you had with the sales office and installation management. They were.
My wife was super pleased with everything. We paid $1300 for the granite countertop in the bathroom and another $200 for the repairs to the Silestone in the kitchen. The other granite company I had spoken with was almost 64% higher in cost...without nearly the same level of customer service.
It's not the norm, but we were also very fortunate to engage Precision Granite and Marble at a time when they were able to do our work within five days of measuring. That really doesn't happen very often in this industry, but it was simply the icing on the cake to an already great experience.
We contacted Leslie and dicussed what granite slabs we were interested in. Leslie then went to work calling different vendors for availability and pricing. The slab we ended up liking the best from internet pictures was located in Charleston, and we could not make it out that way due to work schedules. So, Leslie had the slab sent to her for our approval, no strings attached if we were not happy. The slab turned out to be just what we wanted! Not only did she go the extra mile to find the right slab, but she had the BEST total job price, after reviewing bids from 3 other granite vendors. Leslie also discussed with us where she was going to layout the different pieces of counter templates. The slab had great movement of colors, and she did a wonderful job to capture the amazing natural pattern in the pieces cut.
The owner Jaco, came out and did the final measurements for the templates.The following week, Jaco came back with his team for the demo and install. Everything was done to perfection, in a timely and tidy manner. The entire jobs was done within the day, and we could not be happier with the finished product. We are very glad that we hired such a talented and professional company for our project!
"Member, you were both the Perfect Customers too! You knew exactly what you wanted from the start so that made our job really easy! Thanks for the Kind words, we appreciate your business! Leslie & Jaco, Precision Granite & Marble"
Precision Granite & Marble came out to our house to take all the
measurements the day our new kitchen cabinets were being installed. The
granite was cut, polished and brought to our home very quickly. The
workmen were on time, courteous and efficient. They were able to fill
in some areas with caulk where the wall wasn't perfectly plumb. It took
only a couple of hours to set and attach the counter top, splash
guards, under counter sink and caulk. Unless you knew where to look you
would never see the seam where they pieced the large section together.
We have two more vanities and another counter top to finish with
granite. We will call Precision Granite & Marble when we do this
project.
Licensing
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