Ocean Air Heating and Cooling

Owners and Staff were above standard in their technical expertise and conscientious work ethic. System works great!

Very smooth. They were efficient and prifessional

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Incredibly well. The install itself was faultlessly done: prompt and professional. The new unit caused a condensation problem in the bathroom...here's where his exceptional dedication kicked in. Curt was patiently tireless in trying many different potential solutions, made multiple trips to the house, even had the regional rep come to advise on the situation. Ultimately he was convinced the problem was with the replacement unit being defective, even though the manufacturer denied it, and replaced it at his own expense, . He did successfully resolve the problem, all WITHOUT ANY EXTRA CHARGE! Truly, I have never encountered such professionalism in all my years as a homeowner and without hesitation highly recommend this business. Should you like more detail you may contact me at [email protected].

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He was very efficient and explained it as he went. Small company. Owner was the technician. Very professional.

Very helpful and friendly. Was honest abut schedule (would be there same day after 5pm) but came early when other job was cancelled. Quickly diagnosed problem with blown capacitor and bad wiring and had parts on hand to fix very old model A/C.

Good job

Went very well

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It takes them about an hour to do the maintenance call. Their service is very thorough. I am extremely impressed with them because it is a very young company. The young person that owns the company is very attentive to his clients and does a wonderful job. I recently contacted them when I had a problem with the air conditioner and he found that there was no freeon in it. Everything has been working great especially after I signed up for the maintenance program. He makes sure that everything is always in working order. Even when I had to move the thermostat he came and helped me with it so that I would not have any problems later, with no charge and peace of mind for me.

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We are a repeat customer of Ocean Air. See review 01/23/2014
This time was just annual visit. Even though Curtis was delayed in getting here due to problem on another call. His team called us 2x. Once to let us know he was delayed and 2nd time that he was on the way. He completed the service and answered all our questions. Good to go for another year!
Well done Curtis.

They returned my call right away and were very easy to work with.

He came exactly on time. He went to work right away. He was very nice and very knowlegalbe as well. I would call them again for my next service.

We called Ocean Air on the Wednesday before Thanksgiving to see if there was any chance to get some emergency diagnosis and service on our Lennox furnace. This is a seasonal home and we were due to leave that weekend to go back. To my surprise, Curtis and his team jumped right on it and were able to make it out the same day and spent a good deal of time thoroughly diagnosing the issue. Unfortunately it was the furnace logic board that needed replacing and the part was not readily available. They did not charge extra for the service call, which was a very pleasant surprise.
We gave them the go-ahead to order the part and made arrangements for our neighbors to let them in to complete the work the following week. I have never made this type of arrangement before with a service provider but Ocean Air made us very comfortable that they could be trusted to perform the work without us being present. The board ended up arriving early and Ocean Air again moved some things around to come out and fit in with our neighbor's schedule. The repair went smoothly and we verified remotely through our connected thermostats everything appeared to be working as planned. Overall, we couldn't have asked for a more hassle-free experience.
Overall I was extremely pleased with the level of professionalism and attention we got from Curtis and his team and they will be our first call going forward for anything heating and cooling. I would highly recommend Ocean Air to anyone based on our experience.

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When I purchased the service for my 2 a/c units, one of the units had gone out. Thank goodness it was for my bonus room upstairs.  When Ocean Air was contacted they had appointments for the next two weeks but they would come out on Saturday, August 30. I was pleased that they made the effort to come as quickly as possible. 
They were at my door at 9:00 am Saturday and quickly serviced the units quickly and professionally. They had the necessary part for the unit that was not working and now it is nice and cool. I was given some tips and I also signed up for their 6 month check up service for my units.  I was pleased with Ocean Air and as you can see i will continue to use them.

Just one person comes out for the job. It takes about an hour for each checkup and they come out two times a year. They had good reviews on Angie's List and that's what made me decide to go with them. They suggest more options to deal with issues rather than total unit replacement.