Hahn's Air Specialists
About us
Hahn's Air Specialists has a tradition of meeting customer needs. From the most complex installation to routine service and maintenance. We have the tools, the people, and the products to provide a system that fits your lifestyle and budget!
Business highlights
Services we offer
Residential installation and replacement of heating & cooling systems, air conditioners and quality, boilers, fan coils, gas and oil furnaces, heat pumps, humidifiers & ventilators., refrigerant
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 91% | ||
| 0% | ||
| 4% | ||
| 4% | ||
| 0% |
My father retired from the HVAC trade after a 40+ year career (first residential, then commercial), so I know what good service is in this industry. Generally, the same service person is sent out (Alan), even on the emergency repairs (I don't know how they manage that)... and when another individual does arrive, they are always as professional and detailed as he. When you speak to the members of their service team, you get the sense that they recognize they employed a quality company, which I believe makes them take proper pride in their work.
Occasionally, when discussing things with many of the office personnel, it appears you may be speaking to someone so young that they may not have yet to own their own home; that they don't understand the significance of what you have said. They are organized and have always gotten their end of the transaction ultimately taken care of, but sometimes when you discuss things with them, long silences or odd replies indicate they may not have really understood your meaning. This leaves you concerned that the information may not have gotten translated to the service folks... however, in most (not all) cases, things seem to get communicated properly. I believe they are utilizing office tools and computers in an efficient fashion as they can quickly review the documentation generated by the service members. The service team always presents a clear statement of situations and services rendered, which keeps a clear trail of history for future reference.
We have had to speak to David Hahn on one occasion to straighten out an issue... but he was courteous and dealt with the situation fairly.
For these reasons, we use his service every time and share his information with neighbors, etc...
Two Thumbs Up.
I do not see where he lost anything on this job. He got 3 call outs (2 of which were premium weekend) and two diagnostic fees. If you charge a diagnostic fee why don't you do a complete diagnostic on the entire system the first time, especially since the unit is 30 years old? If his company had diagnosed that the compressor was bad on the first visit, the decision to replace the unit immediately would have been easy and he may have gotten the job.
Hahn Air Specialists exceeded my expectations in every way. The installation was going to be very difficult due to the location of the unit in a tight attic space. If you look at their Facebook page, you can see the type of work they do. To make the job more difficult, they utilized my existing furnace due to my budget constraints. They were able to complete the installation on time. The new unit is working great due to their hard work. It was identified after installation had started that the prior unit did not have sufficient duct work to operate efficiently. The team installed 2 new duct runs at no additional cost. This provided additional air flow that now allows for adequate cooling. Huge improvement. Great job guys and thank you.
Hahn's also filled out the registration form and submitted it to Bryant. I very much appreciate the service they provided, and would not hesitate to use them again. I have already given their name to a relative in the area.
Thanks, Hahns!!!!
Chris arrived promptly with a very friendly and outgoing personality! He was genuinely interested in helping us not just in completing the call and collecting money. He took his time in evaluating the problem and it was evident that he knew what he was doing. Truly, he was a hard-working gentleman for such a young man. An extremely polite cannot even hold a candle to his demeanor. He was very respectful and forthcoming. He assessed the problem, made a recommendation of a new motor and gave us a price quote.
My husband has done everything as far as repairs in our 35 years of marriage, but this one stumped him and Chris provided the answer. Mike was able to stand over him and watch and Chris explained the different parts of the air handler to him as well.
On the Hahn Specialists website, it stated 10% discount for seniors. I asked Chris about it and without hestiation, he corrected our bill making our evaluation call $20.00. Compared to other companies who charged $99, plus a gate pass; some even charging a two hour minimum plus gate pass, we were incredibly blessed by Hahn Specialists! Truly a company of the past, demonstrating honesty and integrity as well as knowledge and professionalism at a great price! This experienced reminded me of the days of old when a handshake was your word and you didn't break it.
Licensing
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